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Get an overview of this hotelLuxury Krakow hotel in City Centre, walk to Wawel Castle

Popular highlights

Free WiFi
Indoor pool
Business centre
Smoke-free property
24-hour front desk

Location

Located in City Centre, this luxury hotel is within a 10-minute walk of STU Theatre, Smok Wawelski Statue and Stained Glass Museum. Krakow Philharmonic and Planty Park are also within 10 minutes. Krakow Glowny Station is 24 minutes by foot.

Hotel features

Along with 3 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a sauna and a rooftop terrace are on-site.

Room amenities

All 232 rooms offer WiFi, 24-hour room service and LED TVs with satellite channels. Guests will also find minibars, premium bedding and coffee/tea makers.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Sheraton Grand Krakow provides a sauna, a fitness centre and complimentary bicycles. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to a business centre. Event facilities measure 5382 square feet (500 square metres). This luxury hotel also offers a rooftop terrace, spa services and tour or ticket assistance. For a surcharge, the property provides a round-trip airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service. On-site parking is available (surcharge).

Sheraton Grand Krakow is a smoke-free property.

  • Express check-in 
  • Coffee/tea in common areas 
  • Lift 
  • Rooftop terrace 
  • Fitness facilities 
  • Number of bars/lounges - 2 
  • Train station drop-off (surcharge) 
  • Indoor pool 
  • 24-hour front desk 
  • Business centre 
  • Billiards or pool table 
  • Porter 
  • Express check-out 
  • Meeting rooms 
  • Year Built – 2004 
  • Tours/ticket assistance 
  • Dry cleaning/laundry service 
  • Self parking (surcharge) 
  • Free WiFi 
  • Sauna 
  • Free wired Internet 
  • Smoke-free property 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 500 
  • Spa services on site 
  • Luggage storage 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Number of restaurants - 3 
  • Train station pickup (surcharge) 
  • Concierge services 
  • Conference space size (feet) - 5382 
  • Gift shops or newsstand 
  • Ballroom 
  • Total number of rooms - 232 
  • Number of floors - 5 
  • Wedding services 
  • Number of buildings/towers - 1 
  • Airport transport (surcharge) 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Indoor pool  
  • Free Wi-Fi  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( PLN 45 per 24-hour period )

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Room Amenities

  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Room service (24 hours) 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • In-room safe (laptop compatible) 
  • Desk 
  • Iron/ironing board 
  • Satellite TV service 
  • WiFi (surcharge) 
  • Number of bathrooms -  
  • In-room climate control (air conditioning) 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 
  • LED TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

The Olive – This fine-dining restaurant serves breakfast, lunch and dinner.

SomePlace Else Sports Bar – Overlooking the garden, this theme restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Late-night fare is available from 24-hour room service.

Breakfast

Start your morning with a buffet breakfast, available each day from 7 AM to 10:30 AM for a surcharge. Room service is available around the clock.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.

  • Free bicycles on site 
  • Golfing nearby 

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Sports massage 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 183.6 per night.
  • Free cribs (infant beds)!

Pets

  • Pets stay for free
  • Dogs and cats only
  • 2 per room (up to 55 lb)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Union Pay

Pets allowed (no fees)

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: PLN 95 for adults and PLN 47.50 for children (approximately)
  • Fee for in-room wireless Internet: PLN 45 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: PLN 45 per 24-hour period (rates may vary)
  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self-parking fee: PLN 75 per night (in/out privileges)
  • A pet fee will be charged
  • Rollaway bed fee: PLN 183.6 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Sheraton Hotel
  • Sheraton

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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