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Hypo-allergenic bedding, minibar, in-room safe, free WiFi
Hypo-allergenic bedding, minibar, in-room safe, free WiFi
Flat-screen TV
Hypo-allergenic bedding, minibar, in-room safe, free WiFi

Guest reviews

4.6/5 Wonderful
391 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Spa
  • Restaurant
  • Breakfast Available
  • Business Services

Map

Explore the area

Popular LocationMain Market Square2 min walk
Popular LocationTown Hall Tower2 min walk
Popular LocationCloth Hall3 min walk
AirportKrakow (KRK-John Paul II - Balice)17 min drive

Choose dates to view prices

  • Classic Twin Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsClassic Twin Room, 2 Single Beds
  • Classic Double Room, 1 Double Bed

    4.9/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsClassic Double Room, 1 Double Bed
  • Deluxe Double Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Double Room, 1 King Bed
  • Classic Single Room

    4.8/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsClassic Single Room
  • Premium Single Room

    4.7/5 guest room rating

    Room amenities

    • 151 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsPremium Single Room
  • Premium Double Room

    5/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsPremium Double Room
  • Premium Twin Room

    4.7/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsPremium Twin Room
  • Family Room with Main Market Square View

    Room amenities

    • 506 sq ft
    • City view
    • Sleeps 4
    • 1 Double Bed
    More detailsFamily Room with Main Market Square View

About this area

Krakow

Located in Old Town neighbourhood, Imperial Hotel is connected to the convention centre. Notable landmarks in the area include Main Market Square and Wawel Castle, and travellers wishing to experience a bit of culture can try Oskar Schindler Factory. Looking to enjoy an event or a game while in town? See what's going on at Tauron Arena Kraków, or consider a night out at Cellar Under the Rams.

Visit our Krakow travel guide
Map
Popular Location

What's nearby

  • Planty Park - 2 min walk
  • Main Market Square - 2 min walk
  • Town Hall Tower - 2 min walk
  • Cloth Hall - 3 min walk
  • St. Mary's Basilica - 4 min walk

Getting around

  • Krakow Glowny Station - 15 min walk
  • Krakow (KRK-John Paul II - Balice) - 17 min drive

Restaurants

  • La Grande Mamma — 1 min walk
  • Aqua e vino - 1 min walk
  • Camera Cafe - 1 min walk
  • La Grande Mama - 1 min walk
  • Sphinx - 1 min walk

About this property

Imperial Hotel

Pet-friendly hotel connected to the convention centre in Krakow with restaurant
This smoke-free hotel features a restaurant, a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Other amenities include spa services, concierge services and dry cleaning. All 33 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and flat-screen TVs with digital channels. Minibars, room service (during limited hours) and free bottled water are among the other amenities available to guests.
Imperial Hotel offers 33 forms of accommodation with minibars and a safe. Flat-screen televisions come with digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and portable fans. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: PLN 60.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Spa services

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Russian

Business services

  • Computer station

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Portable fan

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • 3G smartphone data speed
  • In-room massage
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Smartphone
  • Smartphone free calls (limited)
  • Smartphone data usage (limited)

Policies

Check-in

Check-in between 2 PM and 5:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 50 per pet, per night
1 per room
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for PLN 100.0 per day.

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PLN 60.00 per person (approximately)
  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Pet fee: PLN 50 per pet, per night
  • Rollaway bed fee: PLN 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Individually wrapped food options are available for breakfast and through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Imperial Hotel Hotel
Imperial Hotel Krakow
Imperial Hotel Hotel Krakow

Frequently asked questions

Can I cancel my reservation for free at Imperial Hotel and receive a full refund?
Yes, Imperial Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Imperial Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Imperial Hotel?
As of 7 Jul 2020, prices found for a 1-night stay for 2 adults at Imperial Hotel on 15 Jul 2020 start from £62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Imperial Hotel pet-friendly?
Yes, Imperial Hotel allows pets (limit 1 per room). There's a fee of PLN 50 per pet, per night.
What time is check-in at Imperial Hotel?
Check-in is from 2 PM to 5:30 AM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Does Imperial Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PLN 100 per vehicle, one way, applies.
Where is Imperial Hotel located?
Located in Old Town, this hotel is steps away from Cellar Under the Rams, Main Market Square and Cloth Hall. Wawel Castle and St. Mary's Basilica are also within 15 minutes. Krakow Glowny Station is 15 minutes by foot.

Guest reviews

Overall score and ratings for Imperial Hotel

4.6
Wonderful
5 - Excellent
264
4 - Good
110
3 - Okay
12
2 - Mediocre
4
1 - Poor
1
4.8
Cleanliness
4.7
Service and Staff
4.3
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Feb 2020

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

Hotel is clean and in a great position just next to main square . Lady at front desk was pretty rude and with a frown on the whole time

Stayed 2 nights in Feb 2020
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