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Overview of Turnau City Aparthotel

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Terrace/patio
Terrace/patio
Flat-screen TV
Individually decorated, individually furnished, desk, laptop workspace
VIP Access

Turnau City Aparthotel

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Spa
  • Breakfast available
  • Parking available
  • Restaurant

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 48-hour vacancy between guest stays

Explore the area

    Popular LocationMain Market Square15 min walk
    Popular LocationHoly Trinity Church18 min walk
    Popular LocationWieliczka Salt Mine27 min drive
    AirportKrakow (KRK-John Paul II - Balice)29 min drive

Choose dates to view prices

Comfort Apartment

4/5 guest room rating
  • 322 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Studio

5/5 guest room rating
  • 215 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Apartment, 2 Bedrooms

5/5 guest room rating
  • 753 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom (Air Condition)

5/5 guest room rating
  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom

3.8/5 guest room rating
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About this area

Krakow

Located in Krakow, Turnau City Aparthotel is connected to a shopping centre. Wawel Castle and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Krakow Barbican and Cloth Hall. Aquarium and Natural History Museum and Jordan Park are also worth visiting.
Popular Location

What's nearby

  • Krakow Barbican - 7 min walk
  • Florian's Gate - 8 min walk
  • Main Market Square - 15 min walk
  • Holy Trinity Church - 18 min walk
  • Wieliczka Salt Mine - 27 min drive

Getting around

  • Krakow Glowny Station - 9 min walk
  • Krakow (KRK-John Paul II - Balice) - 29 min drive

Restaurants

  • La stazione - 5 min walk
  • Jarema - 6 min walk
  • Miąższ - 6 min walk
  • Glonojad - 6 min walk
  • Pies Pianista - 7 min walk

About this property

Turnau City Aparthotel

3.5-star central aparthotel connected to a shopping centre in Krakow City Centre
This smoke-free aparthotel features a restaurant, coffee/tea in a common area and spa services. WiFi in public areas is free. Additionally, self parking, express check-out and tour/ticket assistance are on-site. Each apartment features free WiFi, a flat-screen TV and a kitchen with a hob. Room service, a coffee/tea maker and free bottled water are among the other amenities available to guests. Limited housekeeping is available.
Turnau City Aparthotel offers 74 forms of accommodation with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Accommodation at this 3.5-star aparthotel has kitchens with hobs and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. A nightly turndown service is provided and housekeeping is offered on a limited basis.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 48 hours between stays
This information is provided by our partners.

Property amenities

Pool/Spa

  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (PLN 50 per day)
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free

Kitchen

  • Hob
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: PLN 30 for adults and PLN 20 for children
  • 1 restaurant
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: PLN 50.0 per day

Bathrooms

  • Bath or shower
  • Hairdryer
  • Towels provided

Entertainment

  • Flat-screen TV
  • TV in a common area

Laundry

  • Near a laundromat

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Soundproofing
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Front desk (limited hours)
  • On-site shopping
  • Turndown service
  • Free bottled water
  • Corner/local shop

Location highlights

  • Connected to a shopping centre
  • Near a train station
  • In the city centre
  • In the entertainment district
  • Near a hospital

Things to do

  • Shopping centre on site

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 74 rooms
  • 6 floors
  • 4 buildings
  • Built in 2009
  • Individually decorated

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Early check-in subject to availability
Early check-in fee: PLN 100
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: PLN 100
Express check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for PLN 50.0 per day.
Cots (infant beds) are available for PLN 50.0 per stay

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PLN 30 for adults and PLN 20 for children (approximately)
  • Airport shuttle fee: PLN 90 per vehicle (one-way)
  • Self-parking fee: PLN 50 per day
  • Early check-in fee: PLN 100 (subject to availability)
  • Late check-out fee: PLN 100 (subject to availability)
  • Crib (infant bed) fee: PLN 50.0 per stay
  • Rollaway bed fee: PLN 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, cash and mobile payments
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Parking height restrictions apply

Property is also known as

Angel City Turnau Apartment Krakow
Angel City Turnau Krakow
Angel City Turnau
Angel City by Turnau
Turnau City Aparthotel Krakow
Turnau City Aparthotel Aparthotel
Turnau City Aparthotel Aparthotel Krakow

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 97 out of 225 reviews
5 - Excellent 43%
Rating 4 - Good. 95 out of 225 reviews
4 - Good 42%
Rating 3 - Okay. 24 out of 225 reviews
3 - Okay 11%
Rating 2 - Poor. 7 out of 225 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 225 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Disliked: Cleanliness, amenities
Stayed 5 nights in Oct 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2020

2/5 Poor

Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2020

3/5 Okay

Business traveller
Liked: Cleanliness
The WiFi is a party necessary of my job, I rent this hotel because of that and conform, if you are a traveler and need WiFi to keep communication this is not the hotel for you, I never have connection and went to reception twice asking to fix it, then answer was that is not them problem and that the next day someone will fix it, they tell me the manager was going to give me a discount for the issue in my check out and the manager say she wasn’t going to do that
Stayed 3 nights in Jul 2020