Exterior

Reviews of Chongkhao Resort

2 out of 5
Chongkhao Resort
231 Moo 7 Phi Phi Don, Ko Phi Phi, Krabi

Reviews

7.4

Good

Rating 10 - Excellent. 50 out of 275 reviews" "
Rating 8 - Good. 113 out of 275 reviews" "
Rating 6 - Okay. 76 out of 275 reviews" "
Rating 4 - Poor. 26 out of 275 reviews" "
Rating 2 - Terrible. 10 out of 275 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

3.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Shea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The sump pump was a little loud, running lots all night. The place overall was good.
Stayed 1 night in Jan 2024

6/10 Okay

Ruud

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good but quite a long walk from the center of Phi Phi. Service was not that good this time.
Stayed 16 nights in Jul 2023

2/10 Terrible

Jared

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Bella

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Julie

Stayed 2 nights in Mar 2023

10/10 Excellent

Royston

Stayed 1 night in Jul 2022

2/10 Terrible

Alessandro

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The was “resort” I have been in 30 years of travelling.
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed with our bungalow. Walking distance to the pier and all the attractions but far enough from the noise to get a good nights sleep.
Stayed 3 nights in Dec 2019

8/10 Good

Vid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable choice
A reasonable choice on Ko Phi Phi which balances budget and location with sufficient distance from the loud beach parties, assuming you want to sleep at a reasonable hour. We were met off the ferry from Krabi by a nice gentleman who wheeled our baggage to the hotel, about 7-8 minutes flat walk from the pier. We paid extra for a deluxe room on the upper floor, which had a balcony and view across rooftops. The ground floor rooms though looked into a canteen style restaurant which appeared only to be open at lunchtime. We did not eat there but a buffet meal was 150B, looked OK. Recommend the walk to Long Beach, best beach without having to walk over hilly viewpoint.
Stayed 2 nights in Feb 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

4/10 Poor

m, london

Disliked: Staff & service, property conditions & facilities
Disappointing
Staff weren’t very helpful or cared about the toilet being broken for the whole of my stay. Didn’t even give me a different room. They ‘temporarily’ fixed it after I asked 3 times about it but it wasn’t fixed I had to fix it myself every time I used the toilet. Also the WiFi was appalling. Doesn’t look as nice as the photos So many cats around
Stayed 3 nights in Mar 2018

6/10 Okay

Conor, New York

Liked: Cleanliness
I don’t have a lot of bad things to say about this hotel but that being said, the room was not ready for check in time which honestly should never happen . The shower water smelled of rotten eggs for the first five minutes every time it was turned on so it stank up the room. The WiFi was sporratic at best in the night but I’m sure that’s typical . on the upside the hotel is away from the madness of the bar area and you can get solid sleep on the nice mattresses in the ac super cooled room.
Stayed 2 nights in Mar 2018

10/10 Excellent

Deepak , India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at Phi Phi
Amazing room which is very clean The place is like 100 mt from the beach. Staff is really helpful
Stayed 2 nights in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
This place easily could have been nice, it's just the owners don't care. Same with everywhere on Phi Phi though it seems.
Stayed 2 nights in Mar 2018

8/10 Good

El Delfin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodations
The towel support in the bathroom was broken. I found the accommodations expensive for what they are. $30 CDN would be a more fair price taxes included.....
Stayed 3 nights in Mar 2018

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience!!!!
Sub a great place to stay, away from the loud and bustling main party areas. The beach is awesome and clean. The food there wasn’t all that great on the resort but a short walk fixes any cravings you may have.

8/10 Good

Andy, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in quiet spot
Second stay at this hotel. Nice clean room in quiet location and close to main action. It is pricey in high season but thats phi phi. You can get good deals in low season.
Stayed 2 nights in Feb 2018

8/10 Good

Sacha

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel away from from the noise

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went well. Not a 5 star hotel but I didn't pay for a 5 star hotel. Hotel great. Entire island needs an effort to clean up trash in and around the island. Off shore needs a trash cleanup and efforts to keep Phi trash free.
Stayed 2 nights in Dec 2017
Thank you for choosing us We are appreciated that you have left the review So we will try to work hard to keep our better service Regards ( We care what we heard)

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Heather, Albuquerque, NM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, large room.
The room was nice, clean and large. They did not provide shampoo which was displeasing but they did leave several bottles of drinking water. The bed appeared clean and was large and comfortable enough. The walk from the main path to the hotel is a little out of the way but it was on a quiet location.
Stayed 1 night in Nov 2017
Response from Bird on 29 Dec 2017
Thank you for choosing us We are appreciated that you have left the review So we will try to work hard to keep our better service Regards ( We care what we heard)

4/10 Poor

Geovanny, Chattanooga, TN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bungalows not in the best condition
Overall it was a clean and safe place to stay. The bungalows were in bad condition and there was a crack in the door that allowed mosquitos to get inside, very annoying. The access road to the hotel was not lit very well at night.
Stayed 3 nights in Nov 2017
Thank you for choosing us We are appreciated that you have left the review So we will try to work hard to keep our better service Regards ( We care what we heard)

10/10 Excellent

Javier, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beatiful room and location
Beatiful room, very comfy and air conditioner was great. Internet was very helpul and reallu good compared to other hotels in Thailand considering there is an island. Location was hard to find the first day but is close to the beach and far enough to not hear the music of parties at night. Bathroom doesn't have window so it's a little uncomfortable. One of the best hotels we stayed in Thailand.
Stayed 4 nights in Nov 2017
Response from Bird on 29 Dec 2017
Thank you for choosing us We are appreciated that you have left the review So we will try to work hard to keep our better service Regards ( We care what we heard)

2/10 Terrible

Z, california

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty with weak A/C
We got to Phi Phi super excited and thought we booked a hotel that was perfect for us, boy were we wrong. As we walk in the staff seems to be making jokes about how the light fixtures were broken and the A/C will 'work better' soon. The whole place, especially the bathroom was filthy. Grime over everything. EVEN the kettle pot! Stuff bed with cheap, uncomfortable pillows and stains on sheets. The shower head wouldn't stay up so we had to help bath each other. We made the most of it since we had already booked the room for two nights and there was no refund if you cancel. I never like to write bad reviews, but I want to save fellow travelers from this place! Don't waste your money here!!
Stayed 2 nights in Nov 2017
Response from bird on 29 Dec 2017
Thank you for choosing us We are appreciated that you have left the review So we will try to work hard to keep our better service Regards ( We care what we heard)

6/10 Okay

deniz

Liked: Staff & service
It was in a prime location of phi phi, not right in the center, but a nice 10 minute walk, along the bay. The room was alright, wifi really good. Big negative is that there were flys everywhere, especially in the bathroom as the window style is a weird one where it’s never shut. The bathroom would be full of flies straight away if you turn the lights on at night, and there was even lizards in there. Also the shower stank.
Stayed 2 nights in Oct 2017
Thank you for choosing us We are appreciated that you have left the review So we will try to work hard to keep our better service

8/10 Good

GSinLV, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Location on west side
Chongkhao was a nice place with basic amenities. About 10 minute walk to the action of the village, but still quiet enough to sleep. Worth the price if just looking for basic room.
Stayed 3 nights in Sep 2017
Response from Bird on 6 Nov 2017
Thank you for choosing us We are appreciated that you have left the review So we will try to work hard to keep our better service

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice clean place to sleep
We stayed here for a couple nights and it's a nice place to sleep, since you don't spend much time in your room anyways. A few things in our room were broken and the shower did not have warm water, but we managed and our stay being so cheap made it worth it.
Stayed 3 nights in Aug 2017
Response from Bird on 6 Nov 2017
Thank you for choosing us We are appreciated that you have left the review So we will try to work hard to keep our better service

6/10 Okay

ben, united Kingdom

Quiet end of Phi Phi
We had lots of building work going on outside the room so was very noisy. Walls are very thin also as you can hear your neighbours. Room very tidy and air con is a gem.
Stayed 10 nights in Aug 2017
Response from Bird on 10 Sept 2017
Thank you for choosing us We are appreciated that you have left the review So we will try to work hard to keep our better service Regards

8/10 Good

josh

Liked: Cleanliness, property conditions & facilities, room comfort
Didn’t get wifi password but otherwise great. Just stayed one night, couldn’t hear music, had good view and close to beach
Stayed 1 night in Aug 2017
Response from Bird on 10 Sept 2017
Thank you for choosing us We are appreciated that you have left the review So we will try to work hard to keep our better service Regards

4/10 Poor

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017
Thank you for choosing us We are appreciated that you have left the review So we will try to work hard to keep our better service Regards

10/10 Excellent

Chung kao resor, Bainbridge Island, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a wonderful bungalow style hotel
It's close to everything on KPP ad you do walking everywhere. It's very clean, free water bottles which are invaluable to me.
My room

8/10 Good

Steve Wi, US

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but location
It is in quiet area but a bit far from center. 15 mins walk with hot weather. Room was clean but shower is too weak. AC is not working without the key. There is one convient store which is not selling alcohol..Think about it. you are on holiday. no restaurant around. Internet is super slow. If you do water sports or stay out all the time, this hotel is perfect.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, comfortable and nice people there, but unfortunately its phi phi which means loud music until 2am...

6/10 Okay

Constantin

Disliked: Room comfort
Average hotel
Average hotel, twice the price from rest of Thailand, but acceptable for Phi Phi

8/10 Good

Melanie

Liked: Cleanliness, room comfort
Value for money, clean room
The hotel is nice and the money was well spent. It's far away from all the party areas but close enough to walk to town with all the shops and restaurants within 10 minutes. Very close to the beach. I would recommend a room downstairs because I think you can hear the music at night from the beach in the rooms upstairs more than downs.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Far enough from the craziness but close enoug to walk. Very clean, nice and the guy at the receptions is awesome and accommodating.

8/10 Good

Faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend, great stay!
Perfect location if you don't want to sleep where the party is. Koh Phi Phi is by no means a big island and many people we met were staying where the noise from the party dominated sleep. This hotel is quite literally a 1 minute walk from the beach, a 4 minute walk from the pier (really easy to find), and about 10 minutes from all the bars. Restaurants are all over and are well within 10 minutes. The service was solid, we did not have any issues with our reservation, nor room service. Everyone seemed pleasant and friendly. The room itself was clean and the wifi was very strong. We were able to use FaceTime without any breakup or lag. The shower ran both hot and cold water, which was a plus. The air con worked perfectly and had the room cooled off throughout the night. The room did have a refrigerator which came with daily, complimentary bottled water. Overall, well worth the price we paid for our stay. Would recommend to anyone

8/10 Good

A

Liked: Cleanliness, property conditions & facilities, room comfort
Not to be missed...
Amazing, beautiful island

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean ..
There is almost nothing to complain. It was really hard to find something nice and clean and we have been so happy after spending the first night in the worst place ever. The room was clean, air con was working good, the room is nice and clean with balcony, we got free water, room service every day and free coffee and tea. IT was just a bit smelly outside because of the big restaurant and kitchen, but still ok. Would recommend it for that money!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Nice place, shame about the manager !
After mailing 3 times to request a transfer from the ferry, I finally received a reply which said we would be met at the pier. However after arriving at a very hot Phi Phi pier our transfer could not be found. After pacing the pier several times we gave up and attempted to find the hotel ourselves. By chance we found a trolley with our hotels name on it, so waited by it. Eventually our man turned up, after having done some shopping! Not the best start. Check in was extremely brief, with no helpful information forthcoming. The room and location itself were fine. The next day we were given towels with holes in - we use better on our dog. The next day the room wasn't cleaned at all, despite reminding reception twice. The next day the cleaner left the door to the room open , and the fridge door open. Almost every night of our stay I had to go to reception to complain about something. We have been travelling for a month around Thailand, having stayed in a variety of hotels, and have not had to complain or ask for anything in any other hotel - we do not complain without very good reason. In summary, it seems that the manager does not want to be there, as he has no concept whatsoever of customer service.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Just ok.
This hotel was ok. If you are looking for a cheapish place for a few nights, this is the place. Just dont have high expectations. And dont eat the breakfast. The hotel is away from the nightlife but not far enough that you cant hear the music till 2am. Wifi was slow. To be honest there are nicer places to stay on the island so maybe think about somewhere else.

4/10 Poor

Shaun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel overall not that good stayed 2 nights. the room was not cleaned, had to fetch clean towels myself. I might be being over critical about the standard of hotel but that is because the standard of hotels on the island seems to be less than other islands. So see for yourself.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

John L, Malaysia

Liked: Staff & service, property conditions & facilities, room comfort
value stay

8/10 Good

dean

Liked: Cleanliness, staff & service
good wifi
lots of banging from neighbouring rooms, not sure if it was cleaners or not but it was very annoying. Positives are that it's quiet and close to the beaches and pier. Also wifi is much faster than a lot of mainland hotels even.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the price!
Off the main path so it's quieter but not too far to walk to at all. Clean and comfy room with air conditioning, a tv and fridge. Great value compared to the prices of other places on the island. We would definitely recommend staying here!