Ratings based on 643 Verified Reviews

4.3 out of 5
85% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Malaysia

Comfortable hotel.

Posted 23-Feb-2018
Pros: The pool and the water slide.
Cons: Cleanliness of hotel as corner of the rooms and below the bed frame is not clean.
Location: There are a lot of eateries nearby the hotel and a small night market walk further down from the hotel. 7-11 and family mart is just opposite the
The hotel staff is very helpful and attentive to our request. The hotel have a nice swimming pool and comfortable lobby/ reception area. Breakfast provided is ok but it can be better (especially the bacon served is not so fresh). Take not that the hotel is not near to the beach, need to walk about 10 to 15 minutes walk to the beach.
5 out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia PA

Very nice resort with great staff

Posted 25-Jan-2018
I loved staying here. It was a great experience from beginning to end. We did the airport shuttle pick up and the driver was there waiting for us with my name on a sign. Upon arrival the staff makes you feel great and welcomed. Giving cold towels and juice, and showing you around the grounds and your room. The pool was great the rooms were great and the staff was even better. The breakfast buffet here was great (we stayed at a different hotel on another night and came back to the Dhevi for the breakfast). Overall this was one of my favorite parts of my trip to Thailand and I would definitely recommend staying here to anyone who is considering it.
Comment from Hotel Management
16-Feb-2018 by Michael, Hotel Management
Dear Tom Thank you for the great detailed review and we are happy to read that you have enjoyed your stay with us during your recent holiday in Ao Nang. We are also thrilled to know that our Resort was one of your favourite parts of your Thailand trip. We are looking forward to having the pleasure of welcoming you back to Centara Anda Dhevi Resort & Spa in the near future. Safe Travels, Michael
5 out of 5
Recommended
for Everyone
by A verified traveller from Seoul

Comfortable, great spa, good food, good location

Posted 25-Jan-2018
Service was amazing, the rooms were clean and comfortable, great selection at breakfast with tasty coffee, the food at the restaurant is good, the spa was amazing, and the pool and gym are fine. It’s also close to the beach. I would live to go back and stay here again!
Comment from Hotel Management
16-Feb-2018 by Michael, Hotel Management
Dear Yun, Thank you for the great review and we are happy to read that you found our service amazing and that enjoyed your stay with us during your recent holiday in Ao Nang. We are looking forward to having the pleasure of welcoming you back to Centara Anda Dhevi Resort & Spa in the near future for another amazing stay. Safe Travels, Michael
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful

Posted 23-Jan-2018
- amazing resort - great staff service - perfect location
Comment from Hotel Management
16-Feb-2018 by Michael, Hotel Management
Dear Anonymous, Beautiful review, what more do we need. Simple and to the point. The team are happy to hear that you found the resort amazing with great service with a perfect location. We are looking forward to having the pleasure of welcoming you back to Centara Anda Dhevi Resort & Spa in the near future for another amazing stay. Safe Travels, Michael
3 out of 5
by A verified traveller

Room are too small.

Posted 13-Jan-2018
Room are too small and the location has a pungent smell from the river.
Comment from Hotel Management
17-Jan-2018 by Management, Hotel Management
Dear Traveller, Thank you for staying with us, and for taking the time to share your experience with us and fellow Expedia travellers. We trust you had a safe journey home, and wish to welcome you back to one of our properties in the near future. Kind Regards, Management
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice staff and rooms

Posted 11-Jan-2018
the staff at check in was very helpful and help us check in quickly and the rooms very clean and nice.
Comment from Hotel Management
17-Jan-2018 by Management, Hotel Management
Dear Traveller, Thank you for staying with us, and for taking the time to share your experience with us and fellow travellers. Kind Regards, Management
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome hotel close to everything

Posted 11-Jan-2018
Had a great experience. 15 mins away walk from Ao Nang, 5 mins in tuk tuk. Close to the night markets. Clean rooms, great service,awesome breakfast options
Comment from Hotel Management
17-Jan-2018 by Management, Hotel Management
Dear Traveller, Thank you for staying with us, and for taking the time to share your great experience with us and fellow travellers. Safe Travels, Management
4 out of 5
Recommended
for Everyone
by A verified traveller from London, UK.

Spacious and well located hotel.

Posted 09-Jan-2018
We stayed at the Centara for 6 nights in a deluxe room, and used Ao Nang as our base to travel to the nearby Islands. We didn't make any use of the pool bar or massage services there. Pros: spacious and immaculate hotel / room with both a bath and a shower, both had good water pressure. Good breakfast buffet with plenty of choices and replenished throughout the morning. Within walking distance of 10 minutes to Ao Nang beach, with easy access to restaurants, bars and shops and tour operators. We booked our 4 tours with the hotel which was considerably cheaper to do and the staff member who helped us was very helpful. All staff speak fluent English, are all polite, and say hello when they see you. Lovely hotel located in busy Ao Nang, with modern and bright decor. Cons: the biggest disappointment and surprise was being asked to pay 3000 baht as an upfront deposit when we checked in. If you choose to do this via credit / debit card, the payment is deducted! Unlike other hotels which simply place a hold on your card for the deposit and then 'unhold' this when you check out, Centara physically charges 3000 baht to your card and refunds this 2 weeks later. We were not prepared to take the risk so paid for this by cash which is rather annoying as you can't spend this money until you check out. We didn't use the WiFi so cannot comment, very expensive bar drinks, so head out to local bars instead. We only had breakfast, so can't comment on lunch / dinner / room service.
Comment from Hotel Management
17-Jan-2018 by Management, Hotel Management
Dear Teaaddict, Thank you for staying with us, and for taking the time to share your lovely and detailed experience with us and fellow travellers. We trust you had a safe journey home, and wish to welcome you back to one of our properties in the near future. Kind Regards, Management
2 out of 5
by A verified traveller from Athens, Greece

Hotel needs to be update it

Posted 26-Dec-2017
Great staff but the condition was not to what is advertised on their web site, was a likely deceiving. Hotel location outstanding could be the best hotel in Phi Phi island but require update.
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Nice hotel in good location

Posted 21-Dec-2017
The hotel staff were very friendly. The rooms were nice and comfortable. The breakfast was my favourite part about the hotel. It was an enjoyable experience.
Comment from Hotel Management
26-Dec-2017 by GM George, Hotel Management
Thank you for your feedback.