Outdoor pool

Reviews of Ao Nang Baan Suan Resort

3 out of 5
Ao Nang Baan Suan Resort
230 Moo 5 Saithai, Aonang Beach, Krabi, Krabi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 38 reviews" "
Rating 8 - Good. 7 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 1 out of 38 reviews" "

8.4/10

Cleanliness

9.4/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jaruwan

Stayed 1 night in Feb 2024

10/10 Excellent

Lubica

Stayed 1 night in Jan 2024

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend- Great stay!
The hotel staff was so helpful and nice. They helped give us a ton of info about the island tours available. The free shuttle to the main area of Ao Nang makes this place quiet but easy to get around to and from. Would definitely recommend.
Stayed 2 nights in Jan 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Good for a 1 night stopover
The free shuttle to the beach and main town was very useful. The staff were friendly and hospitable & spoke good English. The only complaint would be that there are many bugs and ants that crawl everywhere and onto the beds but it was bearable for our 1 night stopover.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Beautiful gardens, friendly staff (cant do enough for you), comfortable beds & even a mini fridge in room! Pool lovely & clean. Bathrooms could do with some tlc, but are fully functional
Stayed 14 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
the only good thing was receptionist named SU who came in morning shift.....ALL others were rude and selfish....we reached there at night 8.30 and the lady at reception was very rude and unwelcoming ..i told her one room was big enough for my family and we were ready to adjust in a room.she forced us to buy one more room...
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet surrounding with trees, ten or fifteen mins away from the beach and Krabi town. The staff is point on friendly. The ladies at the front desk are helpful. They have a free shuttle bus drop off and pick up to the beach. I recommend this place. Greatful.
Stayed 2 nights in Mar 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great peaceful base to explore Ao Nang
We stayed ten days and then extended our stay at Baan Suan, it’s a great place. Quiet and secluded but a free shuttle to Ao Nang very convenient. The pool was pretty much like a private pool as we often had it to ourselves. Ordering food here takes a while, so we would order and head for the pool, then the staff would let us know when it was ready. The staff are the real asset here, Su and her team are AMAZING! Nothing is too much trouble, always ready to help and assist. We arranged a boat trip and ferry tickets through the hotel at excellent rates. Highly recommended if you enjoy being out of the hustle and bustle. Lovely gardens, bird song and nature.
Stayed 10 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The staff at the reception was always very friendly. However, in 5 days they only cleaned our room ONE! time. Their cleaning staff was terrible. Slow and not doing a good job. The breakfast is very simple. The faucet in our bathroom was broken upon arrival, I asked them the first day to fix it, they never did, even though we stayed for 8 days
Stayed 7 nights in Dec 2018

10/10 Excellent

Gary, Hull England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful little complex , chilled out and relaxed , very picturesque
Stayed 3 nights in Nov 2018

10/10 Excellent

Jessica, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome resort , cute comfortable bungalows with everything you need, close enough to town and the beach (about 10 min drive) Free shuttle to and from town is nice , and only 250 baht to rent a scooter . And awesome free breakfast! Nice pool too . Will definitely come back next time :) thanks
Stayed 1 night in May 2018
Response from Ibrahim on 15 May 2018
Dear "Jessica " Thank you very much for your kind review and for giving us a 5 star rating. Glad you and you enjoyed your stay and we hope to welcome you in the near future. Best Regards, Ibrahim Resort Manager

10/10 Excellent

Mermaid , Napa, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel & Staff
I loved everything about this resort. I stayed for two days and It was amazing. Its a little far off from the beach about a 15 Minute Ride but they offer free shuttle service. The staff were all great and really go out of their way to help you. They have a sister tour company and offer great discounts I booked my transportation to Phuket from them only paid 600 TBH with transportation to my Hotel (Compared to others this would have cost about 1500-2000 TBH) The electricity did go out for about 30 Min one night and they ensure that I was alright. The pool is amazing and the bed and room extremely clean and cool. The staff is Great in every possible way.
Stayed 2 nights in Apr 2018
Response from Ibrahim on 15 May 2018
Dear "Mermaid" Thank you for taking the time to share such a detailed and kind review. I am really delighted that you and your have enjoyed your stay with us and I will be sure to share all of your wonderful comments with my team, thank you! Please do stay in touch with me directly if you are ever planning another visit to Krabi and I really look forward to welcome you all back again soon! Best Regards, Ibrahim Resort Manager

10/10 Excellent

Naren, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Good Experience
Honeymoon trip and first time visiting Krabi. The hotel owner and staff did their very best in ensuring we had best traveling experience. This property located 10minutes driving away from nearest Ao Nong Beach and property have added advantage free shuttle service. This cut down my entire travelling expenses. The breakfast was good but feel like the quantity a little lesser as it is cooked to order breakfast type. Heavy eater like me wants more. The taste delicious though. The property has an indoor tour provider with very reasonable price. Thank you so much and will definitely come again.
Stayed 3 nights in Apr 2018
Response from Ibrahim on 15 May 2018
Dear "Naren" Thank you for taking the time to share wonderful review. We are very much delighted to hear that you enjoyed our beautiful resort and I will be sure to share all of your wonderful comments with my team, thank you! Please do stay in touch with me directly if you are ever planning another visit to Krabi and I really look forward to welcome you all back again soon! Best Regards, Ibrahim Resort Manager

10/10 Excellent

John , Nor cal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful retreat
Nice clean feels like wilderness retreat but only 10 minutes from ao nang beach and shopping by motor bike or tuk tuk motor bike available at hotel only 250 Thai baht a little over 8 dollars us
Stayed 2 nights in Apr 2018
Response from Ibrahim on 15 May 2018
Dear "John" Thank you very much for your kind review and enjoy during stay with us. We will shared you review to our team and hope will have a chance to welcome you again in near future. Ibrahim Best Regards, Resort Manager

10/10 Excellent

Susan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
The quiet, relaxing and greenery place is just a perfect abode after a whole day of activity! The staff are super friendly and helpful! Highly recommended if you want a relaxing stay in Krabi! And oh! Just walking distance to Muay Thai training ground! Love it!
Stayed 4 nights in Apr 2018
Response from Ibrahim on 15 May 2018
Dear "Susan D" Thank you very much for your kind review and for giving us a 5 star rating. Glad you and you enjoyed your stay and we hope to welcome you in the near future. Best Regards, Ibrahim Resort Manager

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place to stay
A great little place to stay,helpful staff ,very clean , well kept grounds quiet and peaceful. Lovely pool. For the price very good value.Nothing to do and no bar but free transport to resort several times a day but if you want to come back late you would have to use taxi. Some English Channels and good air con.
Response from Ibrahim on 1 Apr 2018
Dear "Sue" Thank you very much for your kind review and enjoy during stay with us. We will shared you review to our team and hope will have a chance to welcome you again in near future. Best Regards, Ibrahim Resort Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chillaxing time.
A great place to relax in wonderful surroundings amongst friendly, personable staff.
Stayed 1 night in Feb 2018
Response from Ibrahim on 1 Apr 2018
Dear "Robert " Thank you for taking the time to share such a detailed and kind review. I am really delighted that you and your have enjoyed your stay with us and I will be sure to share all of your wonderful comments with my team, thank you! Please do stay in touch with me directly if you are ever planning another visit to Krabi and I really look forward to welcome you all back again soon! Best Regards, Ibrahim Resort Manager

8/10 Good

karicoo, Saakatoon, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and relaxing
Our 3 night stay was wonderful. The front desk people made everything go smoothly and were always ready with a smile to assist you. There was very little that kept me from giving it a 5 star across the board. The breakfast at the restaurant was adequate and it readied you for the day. The drawback was that the restaurant was ONLY open for the breakfast (with its set 5 choices). You could get a cold juice or soft drink from the cooler but beer was not available. If you happened to want to relax with a cocktail by the pool as you reviewed your day-forget it. A light snack, something hot from a bbq before you hit the town?-nope, no such option. The rooms are huge and comfortable although we still can't determine how to get more than very warm water from the demand water heaters! Rooms were cleaned nicely each day but for some strange reason they didn't want to clean our coffee cups or replace the tea/coffee after the first day. If you need a place to chill and relax for a day or two after heavy travelling-this IS the answer.
Stayed 2 nights in Jan 2018
Response from Ibrahim on 1 Apr 2018
Dear "karicoo" Thank you for taking the time to share wonderful review. I am really happy that you and your have enjoyed stay with us. I'm very disappointed that our maid did not clean your room. I'll make sure that your feedback to shred in our team and make improvement, thank you! Please do stay in touch with me directly if you are ever planning another visit to Krabi and I really look forward to welcome you all back again soon! Best Regards, Ibrahim Resort Manager

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel à l’écoute et très performant Établissement un peu vieillissant mais reste dans l’ensemble très correct Prestations extérieur scooter laundry etc impeccable A refaire
Stayed 2 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were 2 cockroaches inside living room and 3 cockroaches inside bathroom. Bathroom was not clean and smells bad, so I didn't take any shower. I left after one night, slept not in bed but on bed. I payed for 3 nights but left after 1 night and the receiption told me, no refund possible. Breakfast is very small, but staff very nice.
Stayed 3 nights in Jun 2019

10/10 Excellent

bjornar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tipp topp tommel opp.
ligger litt unna det meste, men de har gratis transport til og fra stranda. ordner det meste av annen transport og. Bodde i de eldre bungalowene og var meget fornøyd med det mtp nærhet til basseng. Hele familien koste seg og med tanke på pris finner man ikke bedre. Husk myggspray. Bra frokost sammenlignet med andre og langt dyrere steder vi besøkte etterpå.
Stayed 4 nights in Feb 2019

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

6/10 Okay

VIRGINIE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sale
Les exterieurs et la piscine sont agréables, par contre la chambre était vraiment sale. Tables intérieures et extérieures collants, vitres degoutantes, salle de bain pas nettoyée. J ai fait part de mon mécontentement a la réception mais le jour suivant rien n a changé. Petit déjeuner cher pour ce qui est proposé. Staff sympa.
Stayed 2 nights in Feb 2019

10/10 Excellent

Sasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice stay
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
静かに過ごしたい方におすすめです!アオナンビーチから車で10分ほど離れた場所ですが、アオナンまで10:00-20:00まで無料送迎があるのでとても便利です。スタッフはみんなフレンドリーで、レストランでの食事も美味しいです。私たちは鳥や動物を探す事が大好きで、庭の手入れをしているスタッフが毎日庭での面白いスポットを案内してくれて、とても楽しかったです!なかなか体験できないような貴重なサービスをしてくれました!We are sure to come back again!
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
綺麗な庭で落ち着いて過ごしたい方におすすめです!スタッフはみなさん親切で、アオナンまでの無料送迎にはとても助かりました。私達は鳥や動物を探すのが大好きなのですが、庭を手入れしている笑顔が素敵なおじさんが、色々敷地内の庭でのポイントを案内してくれ最高に楽しかったです!朝食の種類は少ないですが十分満足。また訪れたいです!
Stayed 3 nights in Jan 2019

8/10 Good

Julie Elkjær

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Anna Marina Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resorten helt perfekt lugnt o fint
Stayed 3 nights in Jan 2019

8/10 Good

Christelle, Meriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel au calme, attention pas de chambre familiale pour 4 contrairement à la réservation sur Expédia. Mauvaise surprise en arrivant, supplément pour une seconde chambre 😡.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel au calme chambre un peu défraîchies, mais dans l'ensemble bien
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent endroit très calme un peu excentré mais ils louent des mobylettes à l'hôtel. La Manager prend bien soin de ses clients
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2018

10/10 Excellent

Sine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fint sted med god service
Stayed 2 nights in Jun 2018

10/10 Excellent

Alexandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Бан Суан
Очень приятный и не дорогой отель, с прекрасным и отзывчивым персоналом. Тихое место, до пляжа пешком далековато, но есть тук-тук от отеля до него и обратно три раза в день. До ближайшего магазина идти минут 20. Есть бассейн с зоной для маленьких детей. Отель нам очень понравился, только одно "но": в ванной нашего номера были муравьи (отель расположен близко к лесу), ползали от душа до раковины, но в комнату не заползали. Нас это не волновало, но кому-то может не понравиться. В общем, очень советую к рассмотрению данный отель.
Stayed 12 nights in Jan 2018
Response from Ibrahim on 27 Jan 2018
Dear Бан Суан, Thank you very much for your stay in our resort. We're happy to read that your enjoy stay. We hope will have a chance welcome you back in near future soon. Best Regards, Ibrahim Resort Manager

10/10 Excellent

Kunutsanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort