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Reviews of Pinthong Aonang Villa

3 out of 5
Pinthong Aonang Villa
776 Moo 2 Soi 1 Khaokaew Rd., Ao Nang, Krabi, Krabi

Reviews

9.6

Exceptional

Rating 10 - Excellent. 18 out of 20 reviews" "
Rating 8 - Good. 0 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanna and the staff really took care of us when we were there!!! they have tuk tuk and shuttle services to aonang beach and back and will also help arrange transport if you need to other parts of krabi. The food served at the villa is also 10/10 would definitely recommend. They do daily room cleaning and stock up water and other supplies you would need too Towels and mats are also provided for you to bring along to the beach. They are very friendly and helpful and will always ensure that you are enjoying your stay in krabi and the villa! would definitely return when i’m back in krabi again!
Stayed 5 nights in Jan 2019

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Satisfaction at its best!
Comprehensive Review: The Villa is so good but staff led by Sand is 10/10! - Villa 10/10 - Food 10/10 - Staff 10/10 - Free shuttle to Ao Nang throughout the day Sand is just wonderfull, she has connections throughout entire Thailand. And she is one stop shop everything you need to do as a tourist. She had us picked up from Villa to all the tourist things we wanted to do. If you buy tourist activities alone, you have to go to them and arrange separate transport. But with Sand , she has arranged this for you. The food is excellent and it’s right in the villa. If needed this can be bought to your room. The customer service was good that we came back to Villa. It’s sad to say bye to Sand and team. However, we will be back. Thank you so much for all your help Sand! We love you Amit & Bianca
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2018
Response from Sand / Reservation & Front Office Department on 13 Dec 2018
Thank you very much for your all feedback to our villa

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sand, the manager was a passionate host who took care and pride in making sure we took full advantage of all Krabi had to offer. She makes dinner reservations and helps plan outings, upon request. We stayed 4 days and left today. I travelled with my teenager and would recommend Pinthong for families, couples and solo travelers. Also great was the free ride to and from the beach which was about 5-8 minutes away. A true bargain. I noticed many of the hotels i looked at that boasted a great location for a higher price were very close to the villa. Save your money and get more space for your buck. WiFi was strong. Thank you again Sand-we appreciate you.
Stayed 4 nights in Nov 2018
Response from Wanna on 28 Nov 2018
Dear Simone Thank you so much for taking time to share your experiences on this platform. We are glad you enjoyed your stay and Once again, thank you for staying with us and we wish to welcome you back to stay with us again All of our best wishes

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff with passable, but not great, English. Nice villa's around a modest pool. A little hidden, and quiet. You can rent scooters to visit the beaches. The Wi-Fi is a little limited though, sometimes fast, sometimes slow.
Stayed 5 nights in Jul 2018
Response from Pinthong , Wanna and Sand on 30 Jul 2018
Dear Mark , First of all We thank you very much for your choosing to stay with us on your vacation and thank you very much for your review to our villa . We are happy that you enjoyed your stay and We are looking forward to having you again as a guest in our hotel.

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth!!!
Amazing stay, didn’t want to leave. Fantastic value for the money, lots of space. Sand and the team treat you like family, and take care of everything from tours to taxis for less than what is charged elsewhere. We will come back to Krabi just to stay at this hotel-the area is stunningly beautiful as well.
Stayed 3 nights in Jun 2018
Response from Sand / Reservation & Front Office Department on 3 Jul 2018
Dear Paul First of all we thank you very much for your choosing to stay with us on your family vacation. We are happy to hear your family enjoyed to stay at our villa. We hope to welcome you back to stay with us again on next vacation All of our best wishes Pinthong , Wanna and Sand Pinthong Aonang Villa Team

10/10 Excellent

Jayaraman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Sand / Reservation & Front Office Department on 13 Jun 2018
Dear Jayaraman , Thank you very much for all your feedback to our villa . We are very happy to hear you and family happy to stay with us. We are looking forward to welcome you back again on next vacation

10/10 Excellent

Qiao Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience !!!
We had a really great stay in Krabi !!! The room is basic, clean and comfortable. The service is fantastic, the owner help us a lot for the transportation and tour booking.
Response from Sand / Reservation & Front Office Department on 27 Apr 2018
Dear Qiao Wen Tay , Thank you very much for your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.We are so glad to hear that you enjoyed your stay with us! We hope to welcome you and your family back to stay with us again.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable but disruptive stay
Was not given the type Villa, upon check in was told next day had to change another unit, village power outage next evening for few hours
Response from Pinthong on 19 Apr 2018
May we explain , 1 We ready to said apologize for something in our villa is broken then we give you to stay in other of Two Bedrooms Villa on first night but on second night we move you to stay in villa as you made reservation . 2. For the electric down on that day it not our mistake because not only us it all around area and just few minute not few hour

10/10 Excellent

Melanie, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend!
We visited here during the first week in April 2018. The service was the best service I have ever received on any trip. Wanna was beyond fantastic. She spoke fantastic English and was so sweet and accommodating. She made sure to take care of us. We booked two tours through her and received the best possible price. Although the villas were a couple of miles from town, free shuttles were provided and were very accommodating. The villas were great and provided us with a quiet environment which is just what we needed after Phi Phi. We also had a free shuttle from the ferry. My kids are 14, 11, and 8 and the pool was actually perfect for them. The villas were nice, clean, and large enough for my family. My husband said we will definitely be coming back to stay here again. I highly recommend a stay here!
Stayed 3 nights in Apr 2018
Response from Pinthong on 17 Apr 2018
our staff who is take care of you her name Sand not Wanna but thank you very much for all of your feedback .

10/10 Excellent

4 of us, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Stay in Thailand
We loved our stay, couldn't have been better!!!! Thank you so much for everything. You won't find a better place!! Grounds were beautiful, 24 hr pool, food from restaurant (ordered on site) was great, staff welcomed & treated you like family, free transfers and laundry on site.
Stayed 4 nights in Feb 2018
Response from Sand on 26 Feb 2018
Dear Value Guest, Thank you very much for all feedback to our villa. We will use your feedback to improve our villa to better. And hope to welcome you back to stay with us again on next your vacation All our best wishes

10/10 Excellent

Tina, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to end my trip to Thailand
We found this little gem after being in a very small hotel room as two adults and a 17 year old. I saw to bedrooms and new this is where we needed to be. From the minute we arrived until the minute we departed which was 6 nights they treated us like we were family and had known us all our lives. The customer service at this company has is top notch and they should be giving lessons to others on how to treat guests. They offered free shuttles to the beach and back several times a day or you could just message them and they would come to get you. The beds in our villa were so comfy and the best sleep we had since being in Thailand. Being able to sit on the patio every day no matter the time. Having a wonderful pool just steps from the front door. We didn't end up using the BBQ but the group next door did. The staff came and set it up right outside their villa and got it going for them. I can not say enough great things about this property. I would recommend to my clients to go here if they are in the area. Thank you Wanna and family (staff) for always making us feel like home. I can not wait to return here one day to see you. If you ever decided to come to Canada please be sure to look me up.
Stayed 6 nights in Jan 2018
Response from Sand / Reservation & Front Office Department on 18 Feb 2018
Dear Tina, Thank you very much for your feedback to our villa. we glad to hear you and family enjoyed your stay with us. we hope to welcome you again on next your vacation

10/10 Excellent

Morten

Travelled with family
Liked: Cleanliness, room comfort
The nicest host and staff
Clean and comfortable bungalow. Nice garden and the nicest host and staff ever. A very high quality the price considered.
Stayed 4 nights in Jan 2023
Response from Ms. Nichapha on 10 Jan 2023
Dear Morten , Christina , Andreas and EliasOn behalf of Pinthong Aonang Villa , We would like to say thank you very much for your stay with us and your review and share your experience between your stay . We hope to welcoming you and your family again on next vacation Heavenly Regards,Pinthong , Wanna and Sand and all staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Philippe, Chiang mai

Travelled with family
Liked: Cleanliness, amenities
Nous avons aimé l'accueil la disponibiltė la gentillesse de tous, les villas très bien conçues la propreté, la facilité de dėplacement.
Stayed 4 nights in Dec 2019
Response from Wanna on 10 Jan 2023
Dear Phillippe ,On behalf of Pinthong Aonang Villa , We would like to say thank you very much ( Merci Beacoup) for your stay with us and your review . We will keep your review to improve all service for next coming guests Hope to welcoming you and your family again

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Merci à Wanna pour tous ses conseils et sa disponibilité à toutes heures.
Stayed 6 nights in Oct 2019

10/10 Excellent

Anja, Hamburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war ruhig gelegen aber doch noch zentral um mit einem Roller alles zu erreichen! Die Bungalows sind einfach und zweckmäßig eingerichtet und sauber! Täglich neue Handtücher und Reinigung! Ausgesprochen freundliche Hilfsbereite und liebenswerte Gastgeber!! Kleiner Pool in der Anlage sauber !
Stayed 4 nights in Oct 2019

10/10 Excellent

Nene, aus Heidelberg, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöne Atmosphäre, sauber und ruhige Lage.
Sehr nette und Liebe volle Familie unternehme. Kostenlos und unkompliziert Transport von Villa bis zum Strand hin und zurück und sogar Transport nach Airport ist free. Jeden tag frische Wasser, Handtücher bekommen. Sehr sauber und gepflegte Lage..thank you family Pinthong for my Special day..we are very Happy and contented our Holiday in your Villa..hope to see you again..best wishes for you..from Fam.M. Germany with love.
Stayed 14 nights in Aug 2018
Response from Wanna on 17 Sept 2018
Dear Family M : Nenita , Kai and Danilo Thank you very much for all of your feedback . We are glad to hear you happy to stay with us on your vacation. We hope to welcome your family back to stay with us again on next vacation All of our best wishes Pinthong , Wanna and Sand Pinthong Aonang Villa Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018
Response from Sand / Reservation & Front Office Department on 31 Jul 2018
Thank you very much for your feed back

4/10 Poor

Mehdi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
a éviter
Les avantages sont la propreté des chalets et le service de nettoyage de la chambre. Les inconvénients sont le manque de professionnalisme et le caractère tout simplement insupportable d'une partie de l'équipe qui gère les lieux. La piscine est plus petite que sur les photos et son eau beaucoup trop chloré Les environs sales et peu rassurants. ( prévoir une location de scooter car très loin de toutes commodités ) Le petit déjeuner de très mauvaise qualité ( peu de choix et mauvaise qualité des produits ) Mauvaise connexion internet comme pratiquement partout en Thaïlande Une équipe qui exige de vous de laisser que de bons commentaires ( assez hallucinant mais véridique )
Response from Sand / Reservation & Front Office Department on 30 Mar 2018
Dear Mehdi , Thank you very much for your feedback and can we explain your complain follow detail as below. 1.On check in time we try to explain why you can made reservation for 5 persons and we try to contact customer service but you decline to talk with customer service team , we said you can cancel if you not prefer to stay and we refund all money back to you but you and your friends said we need to stay. 2. You and friends come to rental our scooter and we ready to tell all please good take care our scooter but you take our scooter to have some accident and not come to talk with us when you arrive , you come to return our scooter nearly 10:00 pm and when we explain must to be paid you decline to paid after we say then we call tourist police you also say no after that you pay 500 and 700 to fix scooter and back to room with angry . 3. Our breakfast on 1st day only 2 persons go to have breakfast and then 2nd day only 4 persons go to have breakfast how you know our breakfast is bad quality.