Restaurant

Reviews of The Royal Pacific Hotel & Towers

4 out of 5
The Royal Pacific Hotel & Towers
33 Canton Road, Tsim Sha Tsui, Kowloon

Reviews

8.2

Very good

Rating 10 - Excellent. 410 out of 1005 reviews" "
Rating 8 - Good. 404 out of 1005 reviews" "
Rating 6 - Okay. 102 out of 1005 reviews" "
Rating 4 - Poor. 54 out of 1005 reviews" "
Rating 2 - Terrible. 35 out of 1005 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JULIANO TRAVI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay here.
Stayed 1 night in Mar 2024
Response from C on 3 Apr 2024
Dear JULIANO TRAVI,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Good room service & clean up . Need more smile for check in & Out.
Stayed 7 nights in Mar 2024
Response from C on 19 Mar 2024
Dear Stephen,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

8/10 Good

AYAKO

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Convenient location right next to Harbor City complex, walking distance to TST MTR station and the area around for shopping, dining or sightseeing. The room was compact and cozy, some facilities may be a bit old but the staff members were very helpful.
Response from C on 8 Mar 2024
Dear AYAKO,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

8/10 Good

Travis

Travelled with family
Liked: Cleanliness, staff & service
decent hotel, close to shopping, transportation, and food... the shampoo and body wash 2-in-1 combo shouldn't be suitable in this hotel.
Stayed 4 nights in Jan 2024
Response from C on 7 Feb 2024
Dear Travis,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your generous comments, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

8/10 Good

CYNTHIA

Stayed 5 nights in Dec 2023
Response from C on 26 Jan 2024
Dear CYNTHIA,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your rating as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

2/10 Terrible

Marilu

Stayed 3 nights in Dec 2023
Response from C on 3 Jan 2024
Dear Marilu,Thank you for staying with Royal Pacific Hotel and taking the time to post your review with the Hotels.com community. We are sorry to hear about your disappointment and would like to be able to discuss with you further. Please provide your contact information to me at loyalli@royalpacific.com.hk. We very much look forward to hearing from you again.Sincerely, Loyal LiFront Office Manager

10/10 Excellent

olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from C on 28 Dec 2023
Dear Olivia,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

8/10 Good

Yew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from C on 28 Dec 2023
Dear Yew,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

8/10 Good

Ika

Stayed 4 nights in Dec 2023
Response from C on 8 Jan 2024
Dear Ika,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

10/10 Excellent

Jennifer

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from C on 29 Dec 2023
Dear Jennifer,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

8/10 Good

Francisco

Stayed 1 night in Dec 2023
Response from C on 3 Jan 2024
Dear Francisco,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

10/10 Excellent

Randy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely polite and professional.
Stayed 1 night in Dec 2023
Response from C on 3 Jan 2024
Dear Randy,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share this excellent review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

8/10 Good

SIU WAH, Toronto

Stayed 4 nights in Nov 2023
Response from C on 28 Dec 2023
Dear SIU WAH,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

10/10 Excellent

Randy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Royal Pacific are extremely friendly and professional. Highly recommended.
Stayed 3 nights in Nov 2023
Response from C on 5 Jan 2024
Dear Randy,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share this excellent review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

6/10 Okay

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff, walking distance to pier and shops. Carpets in the rooms are very old, smelly and musty. We had to ask to be moved, the next room they showed us was even worse, but they finally found us one that was not as musty and smelly.
Stayed 5 nights in Nov 2023

4/10 Poor

Albert

Travelled with family
Disliked: Amenities, property conditions & facilities
This hotel is quite old. They are renovating but the smell of it is terrible. The location is very inconvenient for accessing either MTR or Taxi. There is no ramp from the lobby to the elevator for luggage.
Stayed 1 night in Nov 2023
Response from C on 8 Jan 2024
Dear Albert,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are sorry that the hotel currently does not have ramp facilities for luggage but we will put this as priority project for our next renovation. We strive to uphold the quality of our services and have followed up with your valuable feedback to ensure we are delivering quality service standard all the time.Once again, thank you for being our guest and for your candid feedback. We truly value your continuous support and look forward to an opportunity of welcoming you back to our hotel in the future.Your sincerely,Loyal LiFront Office Manager

8/10 Good

Susie

Stayed 1 night in Nov 2023
Response from C on 10 Jan 2024
Dear Susie,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

10/10 Excellent

Chunli, Fremont

Stayed 2 nights in Nov 2023
Response from C on 3 Jan 2024
Dear Chunli,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staffs are nice and helpful
Stayed 2 nights in Nov 2023
Response from C on 10 Jan 2024
Dear Julian,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share this excellent review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

2/10 Terrible

BC

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is too bad
Stayed 2 nights in Nov 2023

10/10 Excellent

Siu Kung

Stayed 1 night in Nov 2023

8/10 Good

yong wei

Liked: Cleanliness, amenities, property conditions & facilities
hotel was decent for the price and would love it more if the lobby staff to be more friendly . overall is a great value for money hotel .
Stayed 3 nights in Nov 2023
Response from C on 10 Jan 2024
Dear yong wei,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023
Response from C on 11 Jan 2024
Dear Traveler,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

2/10 Terrible

Peter

Stayed 4 nights in Nov 2023
Response from C on 11 Jan 2024
Dear Peter,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels,com community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

10/10 Excellent

Kevan

Stayed 1 night in Oct 2023
Response from Royal Pacific Hotel on 6 Nov 2023
Dear Kevan,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share this excellent review with the Hotels.com community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

2/10 Terrible

Javier

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad odors everywhere. Fungi in curtains and bathroom. They changed us of room several times, but they have issues with bad odors, including cigarettes, fungi and humidity--no matter the room or the building. Serious hygiene issues; they had to come to disinfect our bathroom. We tried to cancel the reservation, but could not.
Stayed 4 nights in Oct 2023
Response from Royal Pacific Hotel on 27 Oct 2023
Dear Javier,Thank you for staying with Royal Pacific Hotel and taking the time to post your review with the Hotels.com community. Understand that our colleagues were in contact with you to address your concern and disappointment. We would look into the issues you have kindly highlighted and make appropriate rectifications.We thank you again for your comments and sincerely hope to have the opportunity of welcoming you back, so that we can restore your faith in The Royal Pacific Hotel.Yours sincerely,Kelvin ChengGuest Services Manager

2/10 Terrible

SIUKIT

Disliked: Cleanliness, staff & service, property conditions & facilities
No good at all.
Stayed 1 night in Oct 2023

6/10 Okay

Lily Chung

Stayed 2 nights in Oct 2023
Response from Royal Pacific Hotel on 20 Oct 2023
Dear Lily Chung,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

10/10 Excellent

Hungli

Stayed 3 nights in Sep 2023
Response from Royal Pacific Hotel on 31 Oct 2023
Dear Hungli,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share this excellent review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

8/10 Good

Chester, Hoffman Estates

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby to the elevator has a bad luggage handling capability. No bell help to take luggage to the room.
Stayed 4 nights in Oct 2023

6/10 Okay

Aaron

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Royal Pacific Hotel on 10 Oct 2023
Dear Aaron,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is excellent. There is a little confused to locate front desk when customer arrive at basement taxi station.
Stayed 1 night in Sep 2023
Response from Royal Pacific Hotel on 4 Oct 2023
Dear Wen,Thank you for staying with us at Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. We, however, regret to hear that you found navigating our hotel confusing. Anyway, you are welcome to contact our Concierge team who are happy to offer directions to our guests anytime.We greatly appreciate your feedback and thank you for choosing to stay with us. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

8/10 Good

Kun, Brighton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great, clean and convenient. The only concern is about the clean scent that made my mom not comfortable.
Stayed 3 nights in Sep 2023
Response from Royal Pacific Hotel on 27 Sept 2023
Dear Kun,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park or Seaside!!!, it’s just perfect
The hotel is located just across from a beautiful park. On the other side is the sea with fairy boats nearby to take you over to Hong Kong. This Kowloon location is perfect!!!
Stayed 4 nights in Sep 2023
Response from Royal Pacific Hotel on 25 Sept 2023
Dear Robert,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Royal Pacific Hotel on 21 Sept 2023
Dear Gordon,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

10/10 Excellent

Monica

Stayed 10 nights in Aug 2023
Response from Royal Pacific Hotel on 20 Sept 2023
Dear Monica,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

8/10 Good

Lai King Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good things are based on the rating I gave in the above. The only thing I wasn't quite convinced for the reason of not providing bottled water in the hotel room, was in the event of environmental friendly. Hope the hotel can review tge policy carefully.
Stayed 3 nights in Sep 2023
Response from Royal Pacific Hotel on 16 Sept 2023
Dear Lai King Rhonda,Thank you for staying with us at Royal Pacific Hotel and taking the time to share a review with the Expedia community. To align our operation with the company’s sustainability policy, we encourage our guests to use the glass water bottle provided in the rooms and our certified filtered water station located on each guest floor with the aim of reducing plastic bottles consumption. We truly hope that we can gain your support for our sustainability efforts. We greatly appreciate your feedback and thank you for choosing to stay with us. Please feel free to browse our hotel website to check out our best value packages and rates when planning your next stay. We look forward to having the pleasure of welcoming you back to Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

10/10 Excellent

Egon, Chatel St. Denis

Liked: Cleanliness, staff & service, property conditions & facilities
The ferry connections
Stayed 1 night in Aug 2023
Response from Royal Pacific Hotel on 14 Aug 2023
Dear Egon,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. We greatly appreciate your feedback and thank you for choosing to stay with us. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon.Yours sincerely,Robert HonGeneral Manager

6/10 Okay

Ammar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not ideal for business traveller. Rooms don’t have a desk. Also I did some laundry and it was the most expensive laundry I have ever done!!!!
Stayed 4 nights in Jul 2023
Response from Royal Pacific Hotel on 21 Jul 2023
Dear Ammar,Thank you for taking the time to share a review with the Expedia community. Your comment about the writing desk is noted. The Hotel offers room types of varying size and facilities to accommodate the needs of our diverse clientele. Since rooms are assigned based on the room category reserved, in order to avoid similar disappointment, perhaps on your next visit, you would consider our accommodations such as Premier Plus Room in Hotel Wing or any room categories in our Towers Wing, which fitting with a writing desk for our guest. Please browse our hotel website www.royalpacific.com.hk for checking out the details and our best value packages and rates or approaching our Reservation Department at 2738 2222 for assistance when planning your next visit. We greatly appreciate your feedback and thank you for choosing to stay with us. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

10/10 Excellent

Ming

Stayed 1 night in Jun 2023
Response from Royal Pacific Hotel on 24 Jul 2023
Dear Ming,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share this excellent review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Robert HonGeneral Manager

10/10 Excellent

haoguang

Stayed 1 night in Jun 2023
Response from Royal Pacific Hotel on 10 Jul 2023
Dear haoguang,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share this excellent review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Robert HonGeneral Manager

8/10 Good

Chin kiang

Business traveller
Liked: Cleanliness, staff & service, room comfort
Third stay in Hong Kong
This is my third stay in as many months, the location is excellent, close to the shopping belt and MTR, all within walking distance. This trip I try out the nearby smaller restaurants, very convenient. The hotel staff is as usual very friendly, room service is good. Checking in and out is also very easy, no hassle at all. Will definitely be back again. Thank you
Stayed 5 nights in Jun 2023
Response from Royal Pacific Hotel on 19 Jun 2023
Dear Chin kiang,Thank you for your loyalty patronage to our hotel and sharing your thoughts about your recent stay with us. We were delighted to learn that your stay with us was a pleasant and enjoyable one. We greatly appreciate your feedback and thank you for choosing to stay with us. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon.Yours sincerely,Robert HonGeneral Manager

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Royal Pacific Hotel on 13 Jun 2023
Dear Roberto,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. We appreciate your generous comments and it is always rewarding to read that our efforts result in positive comments such as yours.Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Robert HonGeneral Manager

10/10 Excellent

bad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Royal Pacific Hotel on 13 Jun 2023
Dear bad,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Travelocity community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. We appreciate your generous comments and it is always rewarding to read that our efforts result in positive comments such as yours.Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Robert HonGeneral Manager

10/10 Excellent

Roberto

Stayed 2 nights in Jun 2023
Response from Royal Pacific Hotel on 13 Jun 2023
Dear Roberto,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. We appreciate your generous comments and it is always rewarding to read that our efforts result in positive comments such as yours.Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Robert HonGeneral Manager

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its all of the about, clean, Quiet, good location and good service.
Stayed 9 nights in May 2023
Response from Royal Pacific Hotel on 6 Jun 2023
Dear Jon,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Wotif community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. We greatly appreciate your feedback and thank you for choosing to stay with us. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon.Yours sincerely,Robert HonGeneral Manager

10/10 Excellent

Mingjun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 1 night in May 2023
Response from Royal Pacific Hotel on 31 May 2023
Dear Mingjun,Thank you for staying with us at Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. We greatly appreciate your feedback and thank you for choosing to stay with us. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to Royal Pacific Hotel soon.Yours sincerely,Robert HonGeneral Manager

4/10 Poor

Yue

Liked: Staff & service
Our room smelled like mold and was super humid. The bed sheets and comforter was very humid and uncomfortably stick to my skin. I couldn’t sleep much due to the smell and the humidity. I would not recommend this place.

8/10 Good

Joseph, Fremont

Liked: Cleanliness, property conditions & facilities
The check in staff not too friendly when i ask for a little earlier check in time at 3pm or a ltllte later check out time of 12pm. But the door staff very friendly and helpful in getting me taxis. I have been to this hotel many times and somehow disappointed in this 1 day stay. The staff at shangri-la were so friendly on many occasions even gave me a VIP room .
Stayed 1 night in May 2023
Response from Royal Pacific Hotel on 24 May 2023
Dear Joseph,Thank you for returning to stay with us and taking the time to share a review with the Expedia community. We are sorry for your disappointment with the arrival experience. You may rest assured that we would look into the matter with our team concerned to see to improvements.May we thank you again for your continued support and sincerely hope that you will allows us the opportunity of welcoming you back to the Royal Pacific Hotel in the near future.Yours sincerely,Robert HonGeneral Manager

10/10 Excellent

li heung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only problem is now ramp to go to the elevator
Stayed 1 night in May 2023
Response from Royal Pacific Hotel on 11 May 2023
Dear Mr. Li,Thank you for staying with us at Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. We appreciate your generous comments as it is through this valuable feedback and will review our facilities thoroughly upon next refurbishment in the near future.We greatly appreciate your feedback and thank you for choosing to stay with us. Please feel free to browse our hotel website to check out our irresistible packages and rates. We look forward to having the pleasure of welcoming you back to Royal Pacific Hotel soon. Yours sincerely,Robert HonGeneral Manager