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Very friendly staff, they provided a very warm welcome when we arrived. The resort by itself is breathtaking with its own lagoon and pool. One of the best resorts I have ever been too. Very flexible and cater the staff cater to your needs all the time.
The lady who looked after us at check-in- Merlin was exceptionally good and went above and beyond with her service and personalised care.
Situated about mid-way between the Napier Museum and the Royal Palace, we found it to be convenient; however you had to know what you were wanting to do to amuse yourself as the staff were short of experience on touristy stuff. Despite claiming to take Amex cards, they didn't; which caused us problems ...
Hotel is in vantage location close to Kovalam beach, light house and beach. The Ayurveda facilities, pool, private beach, sea facing balcony, cooperative and helpful staff made our stay memorable.
The staffs are excellent in managing guests. We feel like a family. The food they cooked for us was superb. One great thing about this resort is that they have a live restaurant only, where they cook food as per our requirement thus will have to pre order an hr in advance. Rooms are average but the ...
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