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This is a very special place, tranquil, clean and safe. But don't go expecting Western standards of luxury -- what you are paying for is an unrivalled position overlooking the Arabian Sea, the lush and well-kept grounds, authentic Keralan architecture, and a friendly staff. Do book one of the Heritage ...
Very friendly staff, they provided a very warm welcome when we arrived. The resort by itself is breathtaking with its own lagoon and pool. One of the best resorts I have ever been too. Very flexible and cater the staff cater to your needs all the time.
The checkin process was not smooth as we were made to wait for 20 mins beyond scheduled chec in time in the reception area where it is too hot and no AC.Room was not spacious and the balcony was a mess due to bird droppings.Room service horrible.No one turned up to help with luggage inspite of repeated ...
I have stayed here more times than I can remember. It is delightful to have the staff recognize and welcome me back. I can hardly say enough regarding all staff, whether at reception, restaurant, or cleaning.
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