Ratings based on 6 verified reviews

3.0 out of 5
50% of guests recommend
3.0 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia-verified reviews
3 out of 5
for Everyone
by a verified traveller from Australia

Posted 27 Jan 2018
Mostly okay, bathrooms are tired, bed sheets are clean but some are stained, food is of good quality, varied and plentiful however table placement mats are often found with food debris on them, staff are very helpful and very respectful of guests
Comment from Hotel Management
30 Jan 2018 by Unni, Hotel Management
Dear Guest, We appreciate your time taken for a detailed feedback , Looking forward to host you and your family, again soon
2 out of 5
by a verified traveller from Dubai/Chennai

Old hotel in mid-town, low on cleanliness,service

Posted 31 Dec 2017
Pros: Location is good. Reception staff are friendly.
Cons: Plenty to improve. Rooms, sheets & towels not clean. Got some rashes/insect-bites after a night's sleep. Breakfast fare was very sparse, poor service.
Location: Centrally located.
This is an old hotel pretending to be a luxury hotel, but has done very little to deserve a good tag or rating. Very curious layout , esp the access to restaurant -- which is almost "shady" looking. Has close access to a Bar and all focus seems to be on it. None of the good facilities you expect, are available here like a gym. The restaurant had very poor choice of snacks or veg food with poor service -- "don't care" attitude, we felt ! The shower area in the bathroom -- all water flows across the bathroom since there is no barrier or a long enough shower curtain. The shower-head, of an old-type could not be adjusted to direct the water suitably. Other points, I have mentioned in another segment below. While it is the middle of the city, it has nothing much else going for it. My family didn't enjoy the stay due to overall below-par feel. Definitely over-priced for the offering.
1 out of 5
by a verified traveller from manchester

Only stay in emergency

Posted 26 Nov 2017
Pros: Lobby staff helpful
Cons: Everything
Booked two nights. Left after one night. Blah blah etc
4 out of 5
by Mohan

Posted 20 Jun 2017 on Hotels
The hotel is centrally located in Kottyam and the service is good. We were upgraded to a better room. The blanket was a little short for the size of the bed.
4 out of 5
for Everyone
by a verified traveller from Hyderabad

Decent hotel, recommend to stay

Posted 20 Nov 2016
Rooms are decent and food is good, should provide room for drivers.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 30 Jan 2012 on Hotels