Room type

Deluxe Room, Golf View

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Deluxe Room, Sea View

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Club Room, Golf View (Pacific)

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Junior Suite

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Executive Suite

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Get an overview of this hotel4.5-star hotel with pools, private beach, full-service spa

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Location

Nestled on the beach, this Downtown Kota Kinabalu hotel is within 1 mi (2 km) of Sutera Harbour and Sabah State Mosque. Plaza Wawasan and Kompleks Asia City are also within 2 mi (3 km).

Hotel Features

Spend the day relaxing at The Pacific Sutera Hotel's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.

Room Amenities

All 500 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and separate bathtubs and showers.

Hotel Amenities

Hotel Amenities

Step outside to unwind on the white sand beach. Summer fun is a breeze at The Pacific Sutera Hotel, where you can play a round of golf at the golf course, cool off in one of the 6 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary high-speed wired and wireless Internet access. This luxury hotel also offers a children's club, a children's pool, and outdoor tennis courts. Complimentary self parking and valet parking are available on site.

  • ATM/banking 
  • Porter/bellhop 
  • Number of floors - 12 
  • Number of buildings/towers - 1 
  • Babysitting or childcare (surcharge) 
  • Beach umbrellas 
  • Beach towels 
  • Year Built 1999 
  • Free area shuttle 
  • Marina on site 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Total number of rooms - 500 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Conference space 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Number of outdoor pools - 6 
  • Pool umbrellas 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Luggage storage 
  • Children's club 
  • 24-hour front desk 
  • Tennis on site 
  • Health club 
  • Hair salon 
  • Arcade/game room 
  • Garden 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 10 
  • Free valet parking 
  • Terrace 
  • Poolside bar 
  • On private beach 
  • Number of restaurants - 2 
  • Number of meeting rooms - 10 
  • Golf course on site 
  • Pool sun loungers 
  • Indoor tennis courts - 3 
  • Outdoor tennis courts 3 
  • Free self parking 
  • Spa services on site 
  • Supervised childcare/activities 
  • Children's pool 
  • Swim-up bar 
  • Wedding services 
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Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Indoor tennis courts  
  • Area shuttle (complimentary)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Cribs/infant beds (complimentary)  
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Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free valet parking

Room Amenities

  • Free bottled water 
  • Free wired high-speed Internet 
  • LCD TV 
  • Free newspaper 
  • Minibar 
  • Premium TV channels 
  • Air conditioning 
  • Climate control 
  • Phone 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Slippers 
  • Separate bathtub and shower 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Satellite TV service 
  • Free WiFi 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
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Where to Eat

Silk Garden - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner.

Cafe Boleh - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open 24 hours.

24-hour room service is available.

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Nearby Things to Do

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, outdoor tennis courts, and indoor tennis courts. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby 
  • Scuba diving nearby 
  • Golf driving range on site 
  • Golf lessons on site 
  • Golfing on site 
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Spa Services

Body Senses By Mandara has massage/treatment rooms. Services include massages, facials, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Manicures and pedicures 
  • Aromatherapy treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies

Check-out

Check-out time is Noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

24-hour check-in

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Fees

The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: MYR 55++ per person (approximately)
  • Rollaway bed fee: MYR 130++ per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. No pets and no service animals are allowed at this property.

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