Ratings based on 53 verified reviews

4.2 out of 5
76% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 23 Aug 2019
It is a very nice hotel with great views and comfortable beds. One woman in the spa was quite rude when changing towels, like it is a chore for her. The food does not match the hotel. I went with half board as i don't like to stay at hotel all day. If i went again i would go breakfast only as local food is cheap and far superior. The food really is below average and the buffet is hugely wasteful, which in a country like Greece (and a 5* hotel) is unacceptable.
4 out of 5
by a verified traveller from London

Posted 13 Aug 2019
The hotel location is great and the view of the sea is breathtaking, but there are few things which dont let me give a full five stars: - all pools are cold, colder than even the sea, which is not something either myself or my daughters could understand. they love water and swimming, but they just didi not enjoy being in such a cold water. and it wasnt only them, there were hardly anyone in the 3 big swimming pools of the hotel - Internet was scrappy and almost useless in our rooms, I had to use my mobile data and personal hotspot to allow all of us Internet - food was good, but I expected better, it didnt have the "spark" I expected from a 5-stars hotel in Greece. Best meal we had was in fact the a-la-carte one on our last night there (you were allowed a free meal at the a-la-carte restaurant) - our rooms cleanliness wasnt up to scratch, you could not walk barefoot without getting very dirty on the feet, I dont think the ceramic floors have been cleaned for quite a while - as a half-board you felt excluded a bit in the restaurant - allowed only water as everything else would cost. There were good things too: - the spa - the massages were great, although on the expensive side (Cristina was absolutely great!) - the location and the sea view - the weather (nothing to do with hotel, I know) - large rooms in our family apartment and large bathroom - balcony where you could admire the view All in all a pleasant stay, but not 5-stars I'm afraid, I would say between 3 and 4.
5 out of 5
by a verified traveller

Posted 16 Jul 2019
Excellent choices of food, staff were friendly and very efficient. Pool areas in particular were spotless and very good 😀
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 12 Jul 2019 on Orbitz
4 out of 5
by a verified traveller

Great place!

Posted 10 Jul 2019 on Hotels
Great resort and great location close to town.. would stay again!
3 out of 5
by a verified traveller from Austin

Posted 10 Jul 2019
The overall place is beautiful. It’s clean and I felt very safe. The staff was super friendly ,......until you got to the spa. While they made great arrangements to accommodate my treatment request they asked me to pay upfront for all services. This was after I was In the spa for over 30 minutes in the facilities. This was never disclosed to me so I had not brought any form of payment. They were also unable To charge my room. I was so embarrassed that I left. While I had the ability to pay I felt like their communication was so poor during booking and check in. Had they mentioned this I wouldn’t have written a review. Now they’re down the money they could have made had I only been allowed to get my money and pay after. Such a shame. Get a new spa protocol and management and I’ll come back.
4 out of 5
by a verified traveller

Posted 4 Jul 2019
The location was perfect for our needs. We did however feel the staff didn't pay as much attention or were not as tentative due to us being half board and not all inclusive.
1 out of 5
by a verified traveller

Posted 26 Jun 2019
This hotel check-in experience was abysmal. We didnt end up using our tiny ‘deluxe double’ room and we stayed elsewhere.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 9 Jun 2019
5 out of 5
Recommended
for Everyone
by a verified traveller

Posted 6 Aug 2018
Great hotel & facilities - very clean. Some very nice restaurants local as well & the a La Carte was very good. The hill is hard work so it would be difficult for anyone less mobile but they do help with the buggies when they can. Thank you.