Wifi had issues, spent a lot of time with support and didn't even rectify! But I still had to pay!
Hotel staff had a stuck up attitude that didn't provide a comforting experience.
Also my calls to reception and other areas of hotel were transactional and snappy… didn't feel at home
Comment from Hotel Management
22-Mar-2017 by LYCABETTUS, Hotel Management
Thank you for your observations. Please may we assure you that as a family owned and run hotel, we value every guest choosing to stay with us. Our team is at your service during your stay, and it is always our pleasure to be of assistance. We feature free wifi in the public areas of the hotel, and faster in-room packages at competitive rates. In the event of unplanned maintenance, our technical team is on hand, and happy to address the issue in a courteous and effective manner. We meet all the criteria set out by The Greek Tourist Authority for a 5 star property, and we have over four decades of experience in hospitality. We do hope this assures you of our commitment to providing a quality service at all times,
The Management Team