- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Located in Kolkata's Tangra neighbourhood, ITC Sonar, a Luxury Collection Hotel, Kolkata is in the business district and near the airport. Victoria Memorial and Howrah Bridge are notable landmarks, and travellers looking to shop may want to visit South City Mall and New Market. Check out an event or a game at Eden Gardens, and consider making time for Alipore Zoo, a top attraction not to be missed.Visit our Kolkata travel guide
It seems with the opening of The Royal Bengal, there is a staff drain from ITC Sonar. The service at Sonar is rather poor. For Room Service you have to call at least 3 times for any one to pick up. Service is done by interns. Breakfast at Pavilion: egg order, coffee order you have to remind them at least twice. Airport drop, the transport Desk came to me with a card machine during breakfast. Service needs major improvement.