Ratings based on 1,196 Verified Reviews

4.2 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from melbourne

Old crown In need of a face lift

Posted 20-Aug-2017
I'm sure it was a good choice at some point back in the early 90's... not so much today, I'm not sure if I'm spoilt with great places but I won't be returning. The water was dirty at the beach, looks like the waste from the chalets goes straight into the ocean. I had a hole in my ceiling that leaked, the bed was broken and the window. Shuttle to get to anywhere was a pain! Dirty seats and sharing a bus with 15 people, restaurant was packed for breakfast and I was constantly reminded I needed to pay cash, why they didn't take incidentals from my card I don't know! Very frustrating. Wasn't able to book a table at the restaurant as it was booked out. The food was awful from room service, grizzly chicken, bland pizzas. Only positive was the TV channels!
5 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Interesting rain forest experience

Posted 05-Aug-2017
Pros: a unique experience. very different from normal resorts
Cons: We were in the rain forest, so bugs were expected, however, when we pulled the curtains there were like 20 spiders running out which shocked us.
Location: very close to the oriental village and the cable car station.
We spent 2 nights at the rain forest chalet. we had the little chalet to ourselves which was a fun and unique experience to us. We had a nice dinner at their Thai restaurant and saw the magical sunset. The food was good. We also enjoyed the spa facilities which we would highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Lovely secluded location with lots of wildlife

Posted 31-Jul-2017
Pros: Location, staff and cleanliness.
Cons: Nothing really.
Location: Nearby is the Langkawi cable car, horse riding and Umgawa zip line. Cenang beach a 20 min cab ride away.
Hotel has a great location - secluded in the forest but not too far away from other main attraction points on the island (e.g., 35 ringgit taxi ride to Cenang Beach, Umgawa zip line 5 mins away, cable car within walking distance). Wonderful variety of wildlife from different types of monkeys, hornbills and we even saw a flying lemur just after dark one evening! We got a room close to the lobby which was great and we walked all the time without needing to catch the shuttle, though the shuttle ride is fun. Staff were always lovely, friendly and eager to fulfil requests. Hotel is a bit dated but rooms are clean and neat. Would definitely stay there again and recommend to others.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Stayed in Rainforest Chalet. Beautiful.

Posted 16-Jul-2017
Pros: Everything. Although the resort is not young, we still had an outstanding stay at the resort.
Cons: Nothing. The wait for the shuttle bus could not be helped as it appears the resort was full.
Location: The resort is close to Oriental Village and the Langkawi Cable Car. The setting of the resort in a lush rainforest is outstanding.
We stayed in a rainforest chalet. Very comfortable and lovely surroundings with nature in a rainforest. The breakfast and dinner buffets in the Dayang Café were outstanding as well as our dinner in the Thai restaurant over the Andaman Sea (what a view!). The resort was very clean with friendly staff. Great large pool, magnificent beach and mountain backdrop. Because the resort is so busy, a couple of times we had to wait too long for the shuttle bus to take us to the lobby.
4 out of 5
Recommended
for Everyone
by A verified traveller

Langkawi Berjara

Posted 12-Jul-2017
Pros: Cleanness , friendly and efficient staff
Cons: restaurants should probably limit amount on menus and concentrate on fewer options Keep it simple
Location: great location , quiet with everything within reach Cable car and many other attractions are within walking distance or a short cab drive away
We found Langkawi a great place to visit with friendly people . Our resort was very relaxing and laid back , staff were very helpful , wether it be getting around resort , organising tours and any other needs you need . Resort is very child friendly , safe and peaceful
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel close to beach and jungle

Posted 11-Jul-2017
The chalet is large and comfortable we had a jungle one which gave a real feel of being in the wild, the noise of the jungle is an experience. The beach is good clean with a bar serving snacks. Walking distance to cable car and skywalk
3 out of 5
by A verified traveller from singapore

Bad experience

Posted 10-Jul-2017
The rooms towards mountain are not good.. my family members found red worms, lizards inside the rooms... also, admin staff are so strict on process and shows owners attitude on customers
5 out of 5
Recommended
for Everyone
by A verified traveller

Most beautiful hotel we have ever stayed in.

Posted 09-Jul-2017
Beautiful hotel. Bungalow on the water was as shown in the pictures. The hotel staff doesn't always accommodate the way you would expect for a $700 per night room but were not a nuisance.
4 out of 5
Recommended
for Everyone
by A verified traveller from singapore

Room and hotel stay experience

Posted 01-Jul-2017
Room has nice sea view but wave sound is disturbing to sleep. Staff are very warm and nice. Room is clean and staff eager to well keep them. Facilities are a bit old or maybe its more towards rustic looking. For the price i prefer newer facilities. I still recommend friends who want to be near sea and greenery.
4 out of 5
Recommended
for Everyone
by A verified traveller from Penang Malaysia

Romantic Escape

Posted 01-Jul-2017
Lovely hotel, we had the Romance Package with an over water suite, breakfast at the Beach Restaurant was a highlight of the trip. You could stay at this resort and never need to leave, great restaurants, beautiful pool and beach. Things are looking a little worn but considering the environment the hotel is in it was as expected.