First time at a Four seasons resort, they put the customer first and know how to run a business. So many complimentary amenities that other hotels nickel and dime you for so you just end up not doing them. Would certainly return and worth the premium paid.
It may have been the mediocre service at our previous hotel that set the bar quite low, but the Fairmont exceeded expectations on service, surroundings, activities and general resort amenities were excellent. Live music, relaxed vibes, wish we stayed there the whole time!
We stayed for 8 wonderful days. We loved all the small touches that made this hotel special - the beautiful welcome, the comfy pool chairs and towels, watermelon slices at the beach, well thought out room, friendly staff, and perfectly curated menus, wine lists and gift stores. Oh, and mantas. We enjoyed the clambake and luau, though they were pricey. I loved the deep pool, and it was never crowded. Overall the hotel is sophisticated and relaxing - great for couples!
The staff were welcoming, professional and the most friendly and attentive we've experienced at a condo resort. They quickly responded to any requests, set up an air mattress in our room, and offered many nice touches including chocolates upon arrival and complimentary DVD rentals. The facilities were well attended to, and the care of staff was evident. Our condo was exceptionally clean. The condo was well-equipped, but a bit dated throughout. Perfectly comfortable.
Traveller from California
Overlooking the 15th fairway of a Waikoloa Beach Resort's golf courses, these townhome-style villas are a mile from …More
Everything was perfection. The staff were excellent. The rooms very nicely appointed - included incredibly comfortable beds, toto washlet (heated toilet seat with wash and dry functionality), kitchen with everything you could thing of, each room had its own washer and dryer, and an on site bistro with live entertainment - like I said, this place was a dream!
If ever we are on the Kona side of the island again, I'll be certain to stay here!
Traveller from central coast California
Kings* Land by Hilton Grand Vacations Club Hawaii resort is a stunning hotel offering by Hilton Grand Vacations on the Big …More
Our room was a 2 bd, 2 ba, very spacious condo. Everything was clean and worked well. The location is quiet and a bit removed from restaurants and activities. The front desk, especially Danette, was very pleasant and welcoming. I found the king sized bed to be very uncomfortable. The towels were rough. The fitness room had up to date workout equipment. The grounds were well kept.
Pocket Guide: Hawaii Kohala Coast - Waikoloa Hotels
Luxury resorts, sprawling golf courses, and white sands line the Kohala Coast – Waikoloa. Hawaii’s sunniest coast is a must-go for beachgoers. It is also known as the cradle to King Kamehameha, Hawaii’s greatest king. His influence can be seen at the nearby Pu’ukohola Heiau National Historic Site, where visitors can see the temple of war he built before unifying the Hawaiian Islands.
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