Outdoor pool, free pool cabanas, pool loungers

Reviews of Sairee Hut Resort Koh Tao

3 out of 5
Sairee Hut Resort Koh Tao
14/45 Moo 1, Sairee Beach, Koh Tao, Surat Thani

Reviews

7.2

Good

Rating 10 - Excellent. 69 out of 360 reviews" "
Rating 8 - Good. 127 out of 360 reviews" "
Rating 6 - Okay. 104 out of 360 reviews" "
Rating 4 - Poor. 40 out of 360 reviews" "
Rating 2 - Terrible. 20 out of 360 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Good
Stayed 1 night in Mar 2024

10/10 Excellent

Nalin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beachfront, beautiful pool, lovely staff, gorgeous grounds, clean room.
Stayed 4 nights in Jun 2023

10/10 Excellent

Isabella

Travelled with group
Liked: Cleanliness, staff & service
Loved the pool and the location
Stayed 2 nights in May 2023

6/10 Okay

stan Jason

Travelled with family
Liked: Staff & service, amenities
Adequate for the night we were in Koh Tao. Very close to laundry and good restaurants.
Stayed 1 night in May 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
We had a lovely week here but I would strongly recommend booking one of the new rooms We stayed in a standard room and it felt like we were staying in a hostel The hotel is good although we chose the wrong room
Stayed 7 nights in Jan 2023

6/10 Okay

Mark

10/10 Excellent

Maggie

Stayed 2 nights in Oct 2022

8/10 Good

Paul

Stayed 3 nights in May 2022

4/10 Poor

Matthew

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Disappointing. Pictures online are of a newer block, rooms are very very basic which is fine if you are aware prior. No iron in the entire properly Pool towels have had their day Leaking aircon Did not really get any welcoming feeling
Stayed 2 nights in Mar 2022

8/10 Good

Alexandra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location on Sairee Beach. About a 10-15 walk to the popular bars at the other end of the beach. There is a very loud bar right next door that plays house music all through the night, but we were able to switch villas to the other side and it wasn't a problem at all. The villas feel so luxurious and they are cleaned well. They can take a while to cool down with the two stories. The bed was comfortable. The outdoor space on the beach is really nice and they serve strong cocktails. The breakfast buffet is very average- better to scooter 5 minutes down the road to Factory Cafe! We would stay here again.
Stayed 4 nights in Dec 2021

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great pool, great service from the reception, beautiful lanscape, amazing view from the restaurant :-)
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
The staff was very friendly upon arrival--my girlfriend and I took the night boat from the mainland and arrived very early in the morning. The hotel graciously allowed us to check in a few hours early, thankfully! Most of the rooms were pretty nice--we selected a Deluxe room, which was closer to the beach/pool. It looks like the hotel might be transitioning some as there were some newer looking rooms closer to the road (not a great view). Breakfast was nice (buffet) but not included. The location was great, however, and easy to rent a motorbike or walk along the beach/footpath that serves as a main walking area. Overall, we were happy with our stay!
Stayed 2 nights in Nov 2020
Response from Neon on 26 Nov 2020
Thank you so much for your stayed with us. I was a great thing that you were happy with us. We are looking forward to service you again next time. Neon Regards.

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Ap.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and view is not matched with the price. View with the sand and ground, but overall is perfect. Good location for the night life and close with Walking street.
Stayed 2 nights in Aug 2019
Response from kung on 1 Sept 2019
thank you for the review nice location we hope to service you again your welcome back

10/10 Excellent

Hardat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Ideal location on beach. Pools. Reasonably priced food and drinks. Clean and comfortable rooms.
Stayed 2 nights in Jun 2019
Response from baimai on 4 Jul 2019
Thank you for your good feedback for us .We sill try better service and we hope for you return back again .Thanks.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
great Service/location, room is a little iffy
This place is in a great area, it’s located on Sairee Beach (main beach on Koh Tao). If you’re a light sleeper (as I am), it might not be the best option as you can occasionally hear the bumping music until 12am. Good breakfast buffet with many options, great service, the staff are very helpful, even has a “concierge” office right next to reception for all your needs. Restaurant has good Thai food and amazing view for sunset. We stayed in the Pool Villa room - would’ve been amazing, except for the nicest room, the two front doors have a crack in between them so mosquitos, ants, etc tend to get in much easier. As for the cheaper rooms, we noticed they didn’t have any cracks in between their doors.... For the nicest room, we expected a little bit better but alas, it was a great stay and would recommend (maybe not the Pool Villa though :P)
Stayed 3 nights in Apr 2019
Response from kung on 13 Apr 2019
thank you very much for you should to staying with us we hope to service you in next time again

6/10 Okay

David, Port Alberni

Liked: Cleanliness, staff & service, property conditions & facilities
All the Basics
Staff are unreal nice, rooms are decent for the price, location is nice for walking distance to nightlife and on the beach, hotel is a bit noisy depending what room you have, right at the end of an air strip so constant air traffic coming and going which is loud, food and drinks are too expensive and not that good. Would probably stay again if I wanted to party and blow some money, although personally not a fan of Samui.
Stayed 3 nights in Apr 2019
Response from Baimai on 8 Apr 2019
Dear Guest , Thank you for you complain and apologize about that, We hope for your return back .Thanks, Baimai Reservation Team

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort, a little noisy with the mopeds.
Overall a very good experience, staff were friendly and helpful. Excellent location near to some really nice beach bars that you can sit out on and watch the sunset.. the resort is literally on th beach so the restaurant is a lovely place to have breakfast and sit watching the ocean. WiFi is the best I’ve had in Thailand, and the pet birds that wish you “good morning” in a verity of languages are lovely touch. I stayed in a budget room and the standard was as expected for the price.. there are more expensive options that looked quite nice. My only criticism is that there is that the main road in and out of the resort runs in front of the rooms and can get quite noisy with staff and users of the dive shop coming and going on their mopeds. Although I have to say this looked like the norm for resorts in the area due to their layout.. The pick up and drop off at the pier at the beginning and end of your stay is a nice touch too.. (for free) not all resorts offer this..
Stayed 15 nights in Mar 2019
Response from kung/reservation team on 21 Mar 2019
Thank you very much for your kind , we welcome you return guest can give the special promotion

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super affordable , friendly helpful staff, good service
Stayed 3 nights in Feb 2019
Response from baimai on 3 Mar 2019
Dear Guest, Thank you for your review and we hope for you come back again . Baimai Reservation Team.

8/10 Good

Emma

Liked: Cleanliness, staff & service, room comfort
Nice and cheap
Room was fine, very close to main restaurants/bars in sairee beach. WiFi’s not great which was a pain when travelling and trying to plan things.
Stayed 1 night in Jan 2019
Response from kung/reservation team on 18 Jan 2019
Dear Emma Thank you for you're staying with us please kindly about of your wifi we have appologize you about of this matters because of when you're arrival wifi we have changing the system to new systim sometime can not connected however we have to service and see you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Was pretty much worth the price, the only thing that the photos on site are the photos of the new room but we got one of the older ones.
Stayed 3 nights in Dec 2018
Response from kung on 3 Jan 2019
Dear Valued Guest kidly we have appologize you about you got one of the older ones the present time we have update information about that already we have so sorry again

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was brilliant, our little piece of paradise!
Stayed 4 nights in Nov 2018
Response from kung reservation team on 14 Dec 2018
Thank you for your compliment everything was brilliant so next time if you have any plan to coming back please let us know or just keep the message inbox face book we would like to service you again thank you for kindly

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and clean
Weather wasn’t great but didn’t effect our trip
Stayed 6 nights in Nov 2018
Response from kung/reservation team on 22 Nov 2018
Dear Valued Guest, Thank you and we have appologize you because of depending in the seasonal in thailand if you need more information please contact the hotel staff if you have to changing you plan can do we just made a checking as soon please take care your self we so anyway we have to see you again welcome .

6/10 Okay

Mari, Brazil

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
The outside area in the hotel was great. Breakfast very good, staff friendly, however the room we got (superior triple room) was old, dirty, horrible bathroom full of mold and insect poop on the walls, the shower did not drain right water.
Stayed 1 night in Oct 2018
Response from kung on 30 Oct 2018
Dear Mari kindly thank you to stay with us we have appologize you about of this matter right now the hotel have develop thank you for your compliment i hope if you have any plan to coming back please contact me my name 's kung thank you for your kindly

2/10 Terrible

Cecil, South africa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel not elderly people friendly. Steps no railing. Shower in bath. Old fashioned and dangerous. No view and building activity noisy. Very expensive even out of season. .
Stayed 2 nights in Oct 2018
Response from kung/reservation team on 25 Oct 2018
Sorry and appologize you if you not happy please contact the hotel staff immediatly some time you need to see another room will be up grade which's less price in advance to pay the extra thank you so much for information feedback next time if you need to coming back the construction finished that's good location sure for service you best regards

4/10 Poor

Ella

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
When I booked it said there were renovations taking place but it was major construction of a new 4 story addition which was noisy and dirty. I was dismissed when I complained about it. Had that not happened I would have loved my stay.
Stayed 2 nights in Jun 2018
Response from baimai on 7 Jul 2018
Dear Guest , We need to apologize for resort have construction but we inform already in website ,Thank you for you complained . Baimai.

8/10 Good

michel

Liked: Cleanliness, staff & service
good place for divers. the breakfest was excelent. but the have a lot off construction around
Stayed 3 nights in Mar 2018
Response from fem on 14 Mar 2018
Dear Michael, Thanks for leaving us such a wonderful review. We are glad that you enjoy your breakfast.We want to sincerely apologize for your about the contruction going.hope we see you here again in the next future. Best Regards fem Front Office Department

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Standard room smelt of damp and had water coming in through the roof, had a new block under construction right opposite the room which I was not made aware of otherwise I would had cancelled the booking, breakfast was ok
Stayed 6 nights in Dec 2017
Response from Nui on 9 Jan 2018
Dear Guest Thank you for taking your time to write a review. I am very sorry that your experience wan not a positive one. We are always trying to improve our guests experience, so I have noted all of your suggestions and concerns. Best Regards, Nui J.

6/10 Okay

Matt, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely
The hotel was lovely. The staff greated us at the pier and transferred us to the hotel and everything was brilliant, clean room and nice facilities. HOWEVER, every morning around 8.30am i was woken by the sounds of drills and machinery which completely ruined the stay. I I am on holiday why do I want to be woken up so early every morning to a loud noise? It happened both nights of our stay. It really is a great place to stay but this construction completely ruined everything for us.
Stayed 2 nights in Dec 2017
Response from Nui J. on 5 Jan 2018
Dear Guest Thank you for taking your time to write a review. I am very sorry that your were on the time with Our construction , we would love to asking you for second chance ,to reserve your holidays , after all is complate . . We are always trying to improve our guests experience, so I have noted all of your suggestions and concerns Looking forwards to hear from again Best Regards, Nui J. Front office Department

4/10 Poor

Ross

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel has potential but no present
Construction ongoing, walkways very unsafe and unlit bathroom in bedroom absolutely disgusting. No restaurant or bar as that is also under construction.
Stayed 4 nights in Nov 2017
Dear Guest I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. and we hope to have another opportunity to serve you in the future. Best Regards, Kanokporn J. Front office Department.

8/10 Good

Hannah

Liked: Cleanliness, staff & service, room comfort
Great location and friendly staff!
We arrived at Sairee Hut knowing that there were construction works, as clearly stated on the website, but considering the location the hotel offers a fantastic price to accommodate for this! They started fairly early in the morning but this generally wasn’t an issue. The staff were very friendly, and we loved the birds who were saying ‘hello,’ ‘sawasdeekha’ and ‘I love you!’ The rooms were clean, umbrellas were provided, the beds and pillows were comfy and there were plenty of plug sockets! The biggest plus is the location, right on the beach so you can eat your breakfast looking over the ocean and also very close to koh Tao nightlife. You can tell it will be a really fantastic place to stay when it is all fully renovated! Would love to come back and see sairee hut when it’s finished!
Stayed 2 nights in Nov 2017
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. And we look forward to seeing you on your next trip to Saireehut resort! Best Regards, Kanokporn J. Front Office Department

8/10 Good

Ming Ying

Liked: Cleanliness, staff & service, room comfort
Comfortable stay with some improvement
The location is right near the big bars so at night time you would hear loud music. Room is great but with glass window/doors it has little privacy. Need to keep curtains down for most of the time. Great friendly staff, breakfast is ok. At the moment part of the property is under construction but makes little noise.
Stayed 2 nights in Jul 2017
Thank you for your choosing our resort and good review. We do apologise about noise from the bar nearby our resort and also from construction. We try to finish it as fast as we can. We wish to see you in the future.. Best Regards, Sawika

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jun 2017
Thank you for rating us.

6/10 Okay

Odelya

Liked: Staff & service
Disliked: Property conditions & facilities
Nice but poor
The staff in the hotel are very kind
Dear Guest Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Best Regards, Kanokporn J. Front Office Department

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Fair stay
Everything was basic and ok. Location is good, not far from the beach, and they serve nice and cozy dining area! The breakfast is really satisfying. The room is without a hair-dryer; I dont know if its problem for everyone but its a problem for me. And the bathroom has too many bugs or mosquitos in there becuz its very humid i guess. Other than that the staying was good, and fair price!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern rooms. Nice hotel. Great staff
Great stay. Very nice rooms (the more expensive rooms) although the aircon wasn't the best. Good value for money. Right on the party beach so maybe not first choice if you want a relaxing break

8/10 Good

Jen, Calfornia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Service
It was a wonderful stay. The room was clean and the AC worked well. The hotel also provides complementary pick up and drop off at the port.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Unfriendly and Unaccommodating Manager
The manager was very unfriendly and rude. When I informed her that my room was full of mosquitoes and showed her many bites on my legs, she just ignored me. She refused to change me to another room due to mosquitoes. She did not even offer to spray the room. It was the worst hotel and customer service in my life time traveling to Asia. Just look at the pictures.

8/10 Good

Matthew, London

Liked: Cleanliness, staff & service, property conditions & facilities
Sairee hut dive resort koh Tao
Great hotel with a great dive school. Beautiful pool and fantastic location. Definitely good value for money also with good breakfast also. Room smelt slightly after a couple of days with a bit of sewerage issue but not majorly. Thinks that's just a Thai-wide issue.

6/10 Okay

Tom, New Zealand

Liked: Cleanliness, staff & service
Nice hotel, on the beach
Nice rooms- simple and do the job. Great location on the main beach of Koh Tao. Very friendly and helpful staff also

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel on the beach
cheap hotel with two kind of rooms, the newly built and more expensive or the old rooms with somewhat cheap prices.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Taka, Japan

Good location
Good location for sunset view. Room is OK with price.

6/10 Okay

Colleen, Seattle, WA, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, average room
The most important thing for us was the location, which was great: right next to all the best beach bars and in the fun part of town. The resort had a pretty nice pool, but not a whole lot of space on the beach (we just walked down the beach to use a different resort's beachfront). The quality of rooms seemed to largely depend on which type of room you pay for. There are some newer villa-style rooms that looked absolutely incredible. We stayed in an aircon double, and it was pretty basic. It smelled a lot like cigarette smoke, and we never got our room serviced/towels replaced--just a roll of toilet paper placed on our front step every morning. Location is worth it, but quality of resort is on par with a basic backpackers accommodation. Staff weren't overly friendly, but it was hard to tell whether or not this was just a language barrier--they did help us print out a few things, which was very nice.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Nice hotel have pros and cons
We stayed for 3 night at junior bungalow. The hotel looks nice and the location regarding to sairee village was excellent . The staf was friendly and the diving school in the hotel was great too and very professional. On the other hand the room was a bit expensive in comparison to other places we've stayed at in Thailand also the shawer wasn't very good and that's an under statement. The beach itself wasn't very close to the room and also wasn't very nice for swimming with a lot of boats. On and all it was a nice stay in a very good location in ko Tao.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stinky and horrible hotel :(
Horrible hotel. Low level, stinky rooms, very old and disgusting hotel. the staff does not care about you.

2/10 Terrible

Omer, ISRAEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WATCH OUT! DON'T BOOK AT THIS HOTEL!!!!!!
we could not stay at the hotel. the rooms were rubbish and stinky (not like in the pics) we left the hotel after check in and we went to other hotel. the stuff was very non-polite and refused to refund us. we had to pay double for 2 nights!!! DON'T BOOK AT THIS HOTEL!!!!!!

6/10 Okay

Anders, Copenhagen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Decent hotel, centrally located in Sairee
Stayed at the older cabins away from the beach. Rooms are a bit worn down, with bathtubs in both rooms I stayed in having darks rings from use, at the bottom. The safe in one of the rooms was not connected and so it was useless. Hotel was ok but overpriced but then most hotels on Koh Tao are. Staff was nice and helpful. Hotel has a free taxi service to and from the pier and free refill of complimentary bottled water every day is a plus. Free wifi worked flawlessly. Would choose another hotel further away from Sairee village next time.

6/10 Okay

David, Liverpool

Good place to stay on a budget.
Was ok clean and comfortable