Triple Room with City View | Premium bedding, in-room safe, desk, soundproofing

Reviews of Queen Boutique Hotel

2.5 out of 5
Queen Boutique Hotel
46/9 Moo 3 Chaweng Beach, Soi Colibri Bophut, Koh Samui, Surat Thani

Reviews

6.6
Rating 10 - Excellent. 7 out of 29 reviews" "
Rating 8 - Good. 6 out of 29 reviews" "
Rating 6 - Okay. 6 out of 29 reviews" "
Rating 4 - Poor. 6 out of 29 reviews" "
Rating 2 - Terrible. 4 out of 29 reviews" "

7.0/10

Cleanliness

6.4/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy, friendly and excellent location
The owners were lovely and ever so kind. Always checked up on me. Carrier my heavy suitcase. The place is also very clean. The WiFi is good but I had trouble connecting at first. You are in a very good location close by to lots of different restaurants. It’s also good as you can do everything here. You can book a ferry/boat to Koh Phangan and everywhere. You can do your laundry and rent a bike. There is a very nice atmosphere.
Stayed 4 nights in Jan 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Great location
Nice clean budget hotel. Right on river in prime location. Staff was very helpful. Was a small amount of construction going on but not really noisy
Stayed 2 nights in Jan 2019

10/10 Excellent

JC, San Diego, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel 20 mins away from the city center. 200 mts from Chaweng Beach. Hotel staff are very friendly and helpful. Room was clean, spacious and affordable. Would definitely stay here again.
Stayed 3 nights in Dec 2018
Response from Pattaveena on 15 Jan 2019
Thank you for your positive review. We are looking forward to welcome you back again soon.

10/10 Excellent

Jonathan, Liverpool, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, excellent location
The receptionist, and possibly manager/owner as she was the only member of staff around for our stay, was amazing. She went above and beyond to help us find where we wanted to go, how to get there, arranged taxis for us, let us use the computer for a personal errand, and when the taxis to fisherman’s village were trying to rip us off, she took us herself for the low price she quoted us. Excellent location in Chaweng, clean and simple hotel. Zero complaints would definitely stay again. For the price probably the best hotel we have stayed in so far.
Stayed 3 nights in Nov 2017
Response from Pusadee on 15 Nov 2017
Great to hear your nice feedback. We're so glad to have you stayed with us and hope to welcome you again next time. With best regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was overbooked on arrival.
We ended up requesting a refund. The hotel was overbooked on the first night of our stay. We were brought to a nearby guesthouse and were expected to stay there for the first night. After travelling all day to get there, it was not what we expected. Manager agreed to give full refund. Not a great experience it has to be said.

8/10 Good

Lucy, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfy, Nice Hotel
There werent much staff around but when they were they were helpful & friendly!!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Staff issues
When I arrived there was no record of my booking. In short the Hotels.com merchant app needs to be logged into to see if a booking has been made. Hotels.com please notify hoteliers by email or txt that a booking has been made. Logging in returned a server error. A reasonably quick phone call sorted it but now the superior room I booked wasn't available. I settled for a lesser room accessed of the hotel foyer with the promise of getting my room tomorrow. Felt like a converted store room??? By late next day it was looking like I'd been forgotten about so I started to make some noise. The manager who wasn't real helpful right from the start begrudgingly cleaned and gave me her delux room that she'd been living in. Thanks for that!

6/10 Okay

Verified traveller

Disliked: Cleanliness

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cheap n cheerful
Great for the price

6/10 Okay

KOK ANN, JENJAROM

Liked: Cleanliness
IRoom very CLEAN.,Pls keep it up !
I like the Room very CLEAN.,Keep it up ! We will back again for sure.

2/10 Terrible

VJS, eugene or

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude and unwelcoming
Somehow I missed all the reviews describing the rude staff at this hotel. Well, she lived up to her reputation. Along with that the room wasn't great, mold in the bathroom, broken things, etc. And while I knew it wasn't on the beach side of the road I wasn't expecting a view of what looked like a garbage dump. I bailed and went down the way to a different hotel.

4/10 Poor

Verified traveller

Disliked: Staff & service

6/10 Okay

Joel, Canada

Liked: Property conditions & facilities
small clean and cheap
Its about 4 min walk to the beach and the place is pretty clean for the most part. Just very very small room and no window which can be a bit stuffy

4/10 Poor

Tatiana, Moscow, Russia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Our mistake to book it in advance...
First room we were offered was without windows - terrible!!! Fortunately there was other available room and we paid extra money to change the room. The room was clean. The hotel is far from the beach. I don't recommend it to anyone.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
The floor it is full of stains, looks so dirty. And The bed sheets were with holes and bromen.

6/10 Okay

Linus

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Nice cozy hostel!
Nice hostel, friendly staff clean room. We stayed 2 Nights, 3 people. There was no cleaning of the room made. I reminded the staff in the evening that there vas no cleaning made. So asked the staff, just for new towels, and toilet paper. When we came back In the night they forgot that also. So I had to ask them One morse time In the morning, so we were able to have a visit at the toilet, and a shower before heading home to SWEDEN. Otherwise than that little thing, I can recommend this hostel!
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Gerne wieder
Aufenthalt war angenehm und ich würde dort wieder Wohnen. Frühstück ist im Restaurant gegenüber (Frühstückszeiten sind erst ab 9 Uhr was bei Tagesausflügen ungünstig ist, hier ist es jedoch möglich ein Sandwich statt dessen zu erhalten). Allerdings ist war beim buchen nicht ersichtlich, dass mein Zimmer kein Fenster hat. War nicht so schlimm, da ich sowieso den größten Teil des Tages nicht im Zimmer war.
Stayed 3 nights in Mar 2018
Response from Pussadee on 20 Mar 2018
Thank you for your good review. We hope to see you again next time. Note. to get a room with window, please put your request when make a booking. (It upon available, not guarantee anyway) With warm regards, Queen Boutique Hotel Chaweng

10/10 Excellent

linus, nära stranden men en bit från "centrum"

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
väldigt bra för pengarna
mycket nöjd. hotellet var väldigt fräscht och låg väldigt nära stranden. när vi kom så hade vi bokat det billigaste rummet för 17$ natten i 7 nätter. när vi kom in i så luktade det väldigt mycket rök i rummet så vi bad om att få byta. det fanns inga standard rum kvar så dem uppgraderade oss till ett bättre rum för samma pris.

8/10 Good

Stanislau

Liked: Cleanliness, staff & service, property conditions & facilities
Нормальный отель для недорогого проживания
Нормальный отель. В номере есть кондиционер, минибар с бесплатной водой (пополняют во время уборки), душ, туалетные принадлежности. Единственное, что немного неудобно - мало розеток в номере(2 около тумбочки, одна не работала). Внизу есть небольшая общая кухня с микроволновкой, чайником и кофе-машиной. Так же в лобби есть место для работы за компьютером и розетки.

6/10 Okay

Monique, Rotterdam

Disliked: Property conditions & facilities
redelijk dicht bij het centrum en het strand
Kamer had geen ramen, wel een klein raampje in het douche/toilet gedeelte. Onze kamer was dichtbij de receptie en waarschijnlijk daardoor hadden we goede en snelle wifi. Wij hadden een duurdere kamer geboekt, maar deze was volgens de manager minder goed, dus hebben wij uiteindelijk de goedkopere kamer genomen.

6/10 Okay

voyageur solita, Québec

Un petit bémol.
J ai réservé une chambre simple avec air climatisé. Lorsque je suis arrivé on m à informé que cette dite chambre n avait pas de fenêtre. Bon la chambre est moyenne, la salle de bain présente de la moisissure. Mais pour le prix.... Acceptable.

8/10 Good

TONI, taiwan

Liked: Cleanliness
以價格跟地點來說非常實惠
老闆娘人非常友善,整體感覺都非常好,早餐非常棒,就是員工素質太差,一邊玩手機一邊跟顧客講話,還把手機上的影片看到段落才處理事情,非常不專業

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok
Stannade 3 nätter då vi endast var på genomresa. Vi bokade hotellet på grund av det billiga priset. Vi fick ett litet rum utan fönster. Kändes lite som en skrubb.. Vi åt även frukost på hotellet en av dagarna. Själva frukosten i sig var helt ok men jag rekommendera ej att ni saltar er mat då min kompis fick ut larver ut saltkaret.

10/10 Excellent

spp, taiwan

Liked: Cleanliness, staff & service, room comfort
以這個價位來說,已經可以說完美了

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

4/10 Poor

Данила

Disliked: Staff & service, property conditions & facilities