View from room

Reviews of Code Samui Hotel

4.5 out of 5
Code Samui Hotel
55/13 Moo 6, Bang Por Soi 4, Meanam, Koh Samui, Surat Thani

Reviews

9.4

Exceptional

Rating 10 - Excellent. 200 out of 283 reviews" "
Rating 8 - Good. 68 out of 283 reviews" "
Rating 6 - Okay. 8 out of 283 reviews" "
Rating 4 - Poor. 3 out of 283 reviews" "
Rating 2 - Terrible. 4 out of 283 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dylan, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Code
Great Hotel and fantastic friendly staff, especially Benz.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lynn Sears

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and very clean. Benz and Lay took really good care of our WCA group. The entire staff at the property is excellent. The steps were tough when tired. An elevator would have been nice. Not handicap accessible.
Stayed 7 nights in Nov 2023

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice tucked on the mountainside. The vibe of the hotel was fantastic. Not close to the beach but they were willing to shuttle back and forth. Lovely place outside any hustle and bistle.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check in and late check out. Very kind personnel. Wonderful stay!
Stayed 1 night in Aug 2023

10/10 Excellent

Hsu Thet Htar Ni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. Spacious room with a nice view!
Stayed 2 nights in Jun 2023

10/10 Excellent

Nurten

Liked: Cleanliness, staff & service, property conditions & facilities
I can’t express how nice were all the staff, stayed in several 5 star hotels in koh samui, this is the friendliest happiest and genuine staff I’ve seen, great view , clean rooms I only wish they had elevator . Thank you I’ll be back
Stayed 1 night in Apr 2023

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and practical and beautiful
Stayed 10 nights in Feb 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Code
Amazing accommodation stayed in penthouses, only downside no lift so had to carry bags also set up a hill so you do need transport, food In restaurant very good a mixture of Thai and European.
Stayed 3 nights in Mar 2023

10/10 Excellent

Frank, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, spacious room and a great pool. You are up in the mountains, so you are a bit isolated. No hotel shuttle into town or the main road… and it’s a hike. Also a lot of stairs… I wouldn’t stay on 3, 4 , or 5th floors.. too many stairs and NO elevator.

2/10 Terrible

Nikolaus

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
entrance door nearly not to open and close, pool without sun, staff inefficient, benefits not recognized

2/10 Terrible

Nikolaus

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Nikolaus

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

NIKHIL

4/10 Poor

Debra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
showers and all the steps....no elevators.
Stayed 1 night in Nov 2022

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koh Samui Hillside Gem
We had a lovely stay at Code for a week. The hotel was in great condition, and I can’t fault the room at all - spacious, lots of areas for lounging during the October rain, and a great covered balcony. The view of the sea and neighbouring Koh Pahngan was outstanding. It was an added bonus to have a small kitchen area and full sized fridge. The hotel was going through some low-season/Covid renovations - the restaurant terrace was unfortunately closed the majority of our stay which was a shame as it’s a really nice spot. However, they took 20% of our total food bill for this and the Thai food especially was great. The staff were friendly and the massages at the spa were also good. Overall it feels like we found a little gem in the hills of Koh Samui. Only things to improve would be more drinking water/re-fill tap provided. This wasn’t too much of an issue as there is a 7-11 close by. In addition, be prepared for a steep walk down to/back from the beach. Most other guests seemed to have their own transportation whereas we were on foot. It was fine for us, but be prepared for the walk and being relatively secluded during your time here if you don’t have/rent a scooter or car (we got the impression that during the non low/Covid-season there is a more regular shuttle service provided so we may have just been unlucky!). Overall an amazing value and excellent stay.
Stayed 7 nights in Sep 2022

8/10 Good

Brandon

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Code’s staff was top notch, Nun at the front desk who took care of all our excursion needs was an excellent host and we needed not to worry about a thing. Friendly and welcoming from beginning to end. And also Lay was by far the biggest highlight of this hotel. Hardworking and gracious he not only was the bellhop but the waiter and room service attendant also. The ladies of the restaurant were also very nice along with the rest of the front desk staff. The spa services they offer here were also very well worth the money! There are alot of stairs at this hotel especially if you are on the 4th level like we were. But you are rewarded with a better view of the coastline above the buildings in front of the hotel. There are no elevators at this hotel so keep in mind especially if handicapped. Now the things that were disappointing were the wear and tear of the general room area. The shower had grime and rust, the room service we had on the third night was left outside of our door for until day 5. Also when they changed the sheets it was only rotated and not changed completely. The hotel is off the beaten path so if you are looking to escape the hustle and bustle of a popular area it’s perfect. But if you want to adventure outside of the area it will cost you around 600-1000 baht each way. Again I want to reiterate the staff here is what made my stay here nice. The food at the restaurant was great and that’s comforting since the closest outside food is very far.
Stayed 6 nights in Aug 2022

10/10 Excellent

Kanokkorn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍👍👍
Stayed 2 nights in Jan 2022

10/10 Excellent

Martin

Stayed 2 nights in Nov 2021

10/10 Excellent

Mahomed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ocean view
Amazing view
Stayed 2 nights in Dec 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice escape
Amazing views
Stayed 1 night in Dec 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot to relax
Amazing views
Stayed 1 night in Dec 2020

10/10 Excellent

Malachia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been here 5 times and I love it more and more. I can’t fault it one bit x
Stayed 1 night in Feb 2020

6/10 Okay

obu

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Spacious room but need more clean. Staff need to be train about attitude.
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay over al
At first I was quite disappointed to learn that their restaurant was not open and room service was not available due to Covid. It was good some restaurants and cafe near the beach were open though. There was no elevator so it was a bit tiring to go up to the 4th floor. The room was comfortable and I loved the stylish interior. The staff was all very nice, including the concierge, housekeepers and the driver so it was a pleasant stay over all!
Stayed 2 nights in May 2020

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Beautiful resort. The penthouse room was huge and had the best view of the island and Koh phangan. The staff were also very nice and welcoming. Great little gym as well. I would highly recommend staying here and will be back very soon.
Stayed 3 nights in May 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view at the penthouse suite. We love the pool also and staff very friendly.
Stayed 2 nights in May 2020

10/10 Excellent

Martynas

Stayed 7 nights in Mar 2020

10/10 Excellent

Matthew, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic two-week stay at Code. Loved the design of the place, but the staff just make it perfect - warm, helpful, friendly and fun - they are really special. The suite was clean, sleek and spacious with a very comfortable king-sized bed as well as living area and kitchen. Beautiful view from the the hillside across the bay, and the infinity pool is a great place to hangout - the cocktails here are master-class! Very good breakfast - buffet plus al a carte included in room price. All day/evening dining at the restaurant too - excellent Thai and European dishes at decent prices. We loved being perched on the hill and then taking a ride to other parts of the island - felt like the best of both worlds as you could chill and mingle at the hotel and then explore other spots. Code also have a beach-club Chi which is very cool and a lot of fun - guests get a discount there. Again the pool, vibe, food and service is brilliant. One of the reasons we booked Code was that it has a tennis court which we used a lot, but there were so many other things that made us love our stay and we'll definitely be coming back.
Stayed 12 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything great. staff very nice and friendly. great food
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design, the staff, the breakfast, the pool, the rooms, everything is outstanding! My only complaint is the WiFi, connection is dropped frequently.
Stayed 8 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

8/10 Good

Yihan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, a few touches would make it better
Nice boutique resort - rooms were spacious and clean, staff were really friendly and helpful. Loved the colour, pool looked great (didn't get to use), and breakfast was definitely a highlight! Bathrooms could do with more practical space for towels and toiletries however, and the gym equipment needs a major upgrade. There were few facilities and amenities in general, befitting of a boutique experience.
Stayed 1 night in Jan 2020

6/10 Okay

Aaron

Disliked: Property conditions & facilities
Modern but Aging & Remote | OK stay, not more
Pros: ----- Modern Overall Design (albeit aging poorly) Quiet and private Complimentary transfers to two local beaches Complimentary cell phone to arrange pickup Helpful to have a kitchenette and full size fridge Cons: ----- Min 50 USD extra per day on transportation Few nearby restaurants aside from local beaches guys Aging, gross interiors Staff not particularly helpful - somewhat deceptive Average, repetitive breakfast ====== Quiet northern location, away from hassles of town life. Both a blessing and a curse: distance of the hotel from nearby beaches requires motorized transport or a lengthy walk down dangerously narrow roads, with cars and mopeds often whizzing close. Hotel provides transport and phones to call and request pick up for 2 nearby beaches. Everything requires a taxi ride, which added at least US$50/day. Hotel itself designed as modern resort. Age has taken its toll. The interiors of the two rooms in which we stayed were deteriorating, with sink drawers having their linings peeling away from water damage. We had some issues with the staff when trying to adjust our room though ultimately they helped out. Breakfast is lackluster. Seems no food is brought after first serving, so arrive early. Hotel does offer eggs and pancakes along with some rotating special dishes. This is an OK place and good for a remote get-away. The north part of Koh Samui is different than the rest: secluded, less busy; nice. Code lets you enjoy - just not like photos suggest.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super clean and modern and the view was spectacular. The staff was excellent tried hard to please at every opportunity. The cuisine was perfectly acceptable at the restaurant. My only fault would be the gym had used equipment clearly not what one would expect from a 5 star property. The closet door had a broken mirror. Minor details that didn’t detract from my enjoyment. I would recommend this property to anyone.
Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not near beach, horrible design.
It was our first trip to Koh Samui. I definitely made a mistake booking 4 nights at Code. First, LOCATION. Code is not near the beach, however it does have a nice view of the ocean. Also, it is at the top of a very steep hill which makes you trapped at the resort and forced to only eat at their restaurant and no where else. Second, DESIGN. EVERYTHING is white. This makes it hard for them to make the room appear clean. Also, the room we were in was designed in a way that everyone walking past would look into the room. There was literally nowhere to hide. The best way to describe it was that we felt like animals on display at a zoo. Whoever designed the hotel should stick with designing Motel 6’s and never attempt to design a “chic boutique” hotel again. Anyway, long story short. We spent 3 miserable hours at Code before we had another hotel (Sareeraya Hotel) pick us up. Of course , Code refused to refund my prepaid nights. We both really felt like we were being rescued when we left. BTW Sareeraya hotel was one of the best hotels we have ever stayed in. It was Amazing!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2017

10/10 Excellent

Jason, Melbourne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Code is a class establishment in every regard; top-to-bottom, start-to-finish. It’s dedication to excellence is evident everywhere but no more so than in its staff. They genuinely want you to have the best possible experience in Koh Samui. Hence we did. Upon returning to Australia all we can think about is going back to both Code and its associated beach club, Chi.
Stayed 9 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 8 nights in Jul 2019

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace & Beauty
This was the perfect place for the quiet time I needed. It was beautiful, quiet and I couldn’t have been happier based on what I was looking for!
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Code staff make it
The staff was amazing here at Code. So friendly. I did complain on check in about my room. Just a couple things I was annoyed about. They gave me another room which was an upgrade. Which made me extremely happy. We loved our stay there. The restaurant was great. Live music as well. Breakfast was really great. Also they had a cocktail event which was so lovely with live music. Free flow for an hours. Staff were great with my child. I would recommend. Their beach club was amazing too. I would definitely go to the beach club again it was classy.
Stayed 2 nights in Jul 2019

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful little paradise
What a little gem this boutique hotel turned out to be!! From the moment I arrived, I was made to feel like I was a VIP guest. The staff were so lovely and very quickly became my friends, particularly Kurgze on reception who was super friendly and efficient..nothing was to much trouble! The hotel was clean and just beautiful! They had some renovation work going on but it didn’t disturb me much and they were very attentive to check that it didn’t. The hotel location is a little remote but if your looking for a quieter part of the island it’s just perfect and with the shuttle service and personal mobile phone for you to call them on, it’s not to bad to get around. I loved the hotel and the staff so much, I extended my stay! Just a perfect little paradise. Thank you again Code!
Stayed 6 nights in May 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Excellent views. A little isolated but there is the beach club for those who enjoy a more lively atmosphere.
Stayed 13 nights in Apr 2019

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing resort with a great pool and view
We had a very relaxing and enjoyable stay in Koh Samui at the Code Hotel. The service was exceptional with the staff always on hand with a smile. The view, pool and location were amazing. The resort is tucked away up a hill, which gives you the view, but the shuttle service is on hand to take you to the main road and back.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but not very good location. We knew that it was remotely located from the main tourists attractions but we didn't accept that there would be nothing interesting around. The local public beach was behind the main road and it was very small and dirty. The local restaurant choices were limited and overpriced because there was no competition nearby. The rooms are well designed and originally were built as private condos. I found that the bed was very hard and uncomfortable to sleep on but I guess it is a personal preference. The hotel provides a shuttle bus to their beach club that is 30 minutes away and costs 200 Bat for a return trip. My only complaint is their massage service. My wife and I booked 1 hour session each that only lasted 45 minutes and was very expensive even after receiving a 20 percent discount voucher. Overall our stay was pleasant , although, three days would have been enough .
Stayed 8 nights in Dec 2018

10/10 Excellent

Jairus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Greeted warmly, given discounts for the restaurant (delicious food) and spa. Room was clean, big, and had an amazing view of the ocean. Shuttle to the beach was quick and staff were always willing to help with whatever was needed. Pool was beautiful, and there were always lots of chairs available. Would definitely stay again.
Stayed 3 nights in Jul 2017