View from property

Reviews of Oriental Hotel

4.5 out of 5
Oriental Hotel
25 Kyomachi, Chuo-ku, Kobe, Hyogo-ken

Reviews

9.6

Exceptional

Rating 10 - Excellent. 452 out of 570 reviews" "
Rating 8 - Good. 96 out of 570 reviews" "
Rating 6 - Okay. 13 out of 570 reviews" "
Rating 4 - Poor. 7 out of 570 reviews" "
Rating 2 - Terrible. 2 out of 570 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what we needed!
Stayed 7 nights in Feb 2024
Response from Oriental Hotel Front Desk on 23 Mar 2024
Thank you very much for your recent stay at the Oriental Hotel.We are very pleased and relieved to receive such a positive feedback from you.Thank you very much for your kind words of praise.We hope you will visit us again when you come to Kobe.We all look forward to welcoming you again.

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and luxurious accommodations.
Stayed 2 nights in Feb 2024
Response from ORIENTAL HOTEL Front Desk on 28 Feb 2024
Thank you very much for choosing the Oriental Hotel from among many hotels.We are very honored to receive your compliments.We will continue to make every effort without being satisfied with the status quo.We look forward to serving you again.

10/10 Excellent

Dylan, Redmond

Stayed 1 night in Dec 2023
Response from Oriental Hotel Front Desk on 2 Feb 2024
Thank you very much for your recent stay at the Oriental Hotel.We hope you will visit us again when you come to Kobe.We all look forward to welcoming you again. Oriental Hotel Front Desk

8/10 Good

Yoshihisa

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast hasn't changed since my last stay, could use a little more freshness...
Stayed 1 night in Dec 2023
Response from ORIENTAL HOTEL on 7 Dec 2023
Thank you for choosing the Oriental Hotel.We are sorry that our breakfast did not meet your expectations.We will share your feedback with our restaurant staff for future improvement.We look forward to serving you again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class
First Class Hotel in excellent location. Beautiful room with harbour view. Friendly and efficient staff throughout. Highly recommend.
Stayed 2 nights in Nov 2023
Response from ORIENTAL HOTEL on 21 Nov 2023
Thank you very much for choosing the ORIENTAL HOTEL.We are very pleased to hear your compliments about the scenery and our staff.We appreciate you taking the time out of your busy schedule to provide us with your feedback.We look forward to welcoming you again.ORIENTAL HOTELFront Desk

10/10 Excellent

Roberto, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel!
Stayed 2 nights in Nov 2023
Response from ORIENTAL HOTEL on 21 Nov 2023
Thank you very much for choosing the ORIENTAL HOTEL.We are honored to receive your very positive feedback.We appreciate you taking the time out of your busy schedule to provide us with your feedback.We look forward to welcoming you again.ORIENTAL HOTELFront Desk

10/10 Excellent

Naoko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size is good and breakfast is fantastic.
Stayed 1 night in Oct 2023
Response from ORIENTAL HOTEL on 9 Nov 2023
Thank you very much for choosing the Oriental Hotel from among many hotels.We are very pleased that you are satisfied with our rooms and breakfast.Please feel free to visit us again when you stop by.All of our staff look forward to serving you.ORIENTAL HOTELFront Desk

10/10 Excellent

Katrina

Stayed 3 nights in Oct 2023
Response from Oriental Hotel Front Desk on 3 Nov 2023
Thank you very much for choosing Oriental Hotel among many hotels. We are very honored to receive a perfect score. Please feel free to let us know if there is anything you would like us to address. We look forward to welcoming you again.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from ORIENTAL HOTEL Front Desk on 14 Oct 2023
Thank you for choosing to stay at the Oriental Hotel. We sincerely appreciate your selection of our hotel and the wonderful review you've provided.Meeting our guests' needs is our top priority, and we are committed to continually enhancing our services in the future.We eagerly anticipate your return to our hotel. If you have any questions or specific requests, please feel free to inform us. If there is anything more we can do to assist you, please don't hesitate to let us know.Thank you very much.

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel and dining experience for our first year marriage anniversary. Thank you Oriental Hotel Kobe! We will return in the near future.
Stayed 1 night in Sep 2023
Response from ORIENTAL HOTEL Front Desk on 24 Sept 2023
Thank you very much for choosing the Oriental Hotel.We are honored that you chose us for your wedding anniversary.We are very happy to hear that you had a wonderful stay with us.We will do our best every day to make your stay as comfortable as possible, no matter when you visit us.We look forward to welcoming you again.

10/10 Excellent

Cheng Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, very clean. I was here for the days. I was able to work in the room. The staffs are very nice and helpful. The breakfast is definitely worth trying.
Stayed 3 nights in Aug 2023
Response from Oriental Hotel Front Desk on 1 Sept 2023
Thank you very much for choosing Oriental Hotel from among many hotels.Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. It's great to know that you found our rooms beautiful and clean, and that you were able to work comfortably in your room. Our staff takes pride in providing excellent service, and your appreciation means a lot to us.We're pleased that you enjoyed our breakfast as well. We strive to offer a delightful dining experience to our guests.We look forward to welcoming you back on your next visit.

10/10 Excellent

Yasuyo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service
Stayed 1 night in Jul 2023
Response from ORIENTAL HOTEL on 17 Jul 2023
Thank you very much for choosing the Oriental Hotel.We are very honored to hear that you had a relaxing stay with us.If you ever have the opportunity to visit Japan again, please do not hesitate to stop by.We look forward to seeing you again.

10/10 Excellent

Barry, Belmont

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved The Oriental!! Gorgeous room and view. Great service and staff generally. And the breakfast was the bomb ;-)
Stayed 1 night in Jul 2023
Response from Oriental Hotel Front Desk on 11 Jul 2023
Thank you very much for your recent stay at the Oriental Hotel.We are very pleased and relieved to receive such a positive review from you.Thank you very much for your kind words of praise.We hope you will visit us again when you come to Kobe.We all look forward to welcoming you again.

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from ORIENTAL HOTEL フロントデスク on 8 Jul 2023
この度は数あるホテルの中からオリエンタルホテルをご利用頂き誠にありがとうございます。また満点評価をいただき大変光栄に存じます。お気づきの点などございましたらお気軽にお申し付けください。またのお越しをスタッフ一同心よりお待ちしております。

10/10 Excellent

Jiyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staffs and well organized service
Stayed 3 nights in Jul 2023
Response from ORIENTAL HOTEL on 7 Jul 2023
Thank you very much for choosing the Oriental Hotel.Thank you again for taking time out of your busy schedule to fill out this review.Your words of praise for our staff are very encouraging to us.We will do our best to make your stay with us as comfortable as possible, no matter when you visit us.We look forward to welcoming you again.

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect for shopping, located next to the Kobe City Museum. There is a beautiful restaurant on top, great bar and view, popular for afternoon tea. Room was immaculate, updated, with a view of the harbor that is especially great a night lit up.
Stayed 2 nights in May 2023
Response from オリエンタルホテル フロントデスク on 20 May 2023
We are pleased to reply to your e-mail. We are delighted to hear that you enjoyed your stay at our hotel adjacent to the Kobe City Museum.It is wonderful to hear that you enjoyed the view from the beautiful restaurant and bar on the top floor of the hotel and the popular afternoon tea. We are pleased to hear that your hotel room was clean and well-equipped with the latest amenities, and that you particularly enjoyed the view of the illuminated harbor at night.Our hotel is adjacent to the Kobe City Museum and conveniently located for shopping, which made it an even more attractive place for our guests.We value the opinions of our guests and will strive to further improve our services. We sincerely look forward to serving you again.

8/10 Good

Ma Ka Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the property is excellent and staffs are very helpful and friendly
Stayed 2 nights in May 2023
Response from Oriental Hotel Front Desk on 12 May 2023
Thank you very much for choosing Oriental Hotel.Thank you very much for your compliments about our location and staff.We will do our best to satisfy you whenever you visit us.Thank you very much for taking time out of your busy schedule to write a review of our hotel.We look forward to welcoming you again.

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms Friendly staff Close to metro
Stayed 2 nights in Apr 2023
Response from ホテルスタッフ on 30 Apr 2023
Thank you very much for choosing the Oriental Hotel.We are very happy to hear that you enjoyed your room.We look forward to welcoming you back to our hotel again.We look forward to seeing you again.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful, professional staff. Rooms were spacious and clean. Close to many restaurants and public transportation.
Stayed 1 night in Apr 2023
Response from Oriental Hotel on 28 Apr 2023
Thank you very much for choosing the Oriental Hotel.We are very honoured to receive your compliments on our staff and location.We hope you will feel free to visit us again.Thank you very much for taking the time to write a review of our hotel.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. The staff is simply excellent: accommodating, friendly, and skilled. The young barista at breakfast was truly welcoming and masterful. One small gripe: The TV and BS/CS packages at an international hotel like this one should include French, English, and other such programming.
Stayed 1 night in Apr 2023
Response from Oriental Hotel Front Desk on 21 Apr 2023
Thank you very much for staying at the Oriental Hotel.We are honored to receive your kind words of praise regarding our staff's service.However, we are very sorry that the international TV channels did not meet your expectations.We will make every effort to improve it based on your feedback.We hope you will feel free to visit us again when you have a chance.We look forward to welcoming you again.Thank you very much for taking time out of your busy schedule to write a review of our hotel.Oriental Hotel Front Desk

10/10 Excellent

Dali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, location, restaurant, transportation, and shopping, everything is so easy!
Stayed 7 nights in Apr 2023
Response from オリエンタルホテル フロントデスク on 11 Apr 2023
Thank you very much for staying at the Oriental Hotel among many hotels.We are honored to have received your very kind words.We hope that you will feel free to visit us again when you have a chance.We look forward to welcoming you again.Oriental Hotel Front Desk

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, luxurious, excellent location, special mention to great staff
Stayed 3 nights in Mar 2023
Response from Oriental Hotel Front Desk on 26 Mar 2023
Thank you very much for choosing our hotel amongst all other accommodation options. We are honoured by your compliments about our staff, location and hotel. We will do our best to provide you with even more satisfactory service the next time you visit us. We look forward to seeing you again Mr. Nicolas.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful room, city side view of the mountain was perfect. 5 star experience
Stayed 3 nights in Mar 2023
Response from オリエンタルホテル フロントデスク on 18 Mar 2023
Thank you very much for your recent stay at the Oriental Hotel.We would also like to thank you again for your very complimentary words about our rooms and the view.If you ever plan to visit Japan or Kobe again, please do not hesitate to visit us.We look forward to welcoming you again.Oriental HotelFront Desk

10/10 Excellent

Jonathan, NEW YORK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most fun hotels I've stayed at. I lived in Kobe for four years in the late 90s and this hotel gave me a stronger sense of the city's history than I ever got in the time I lived there. The aesthetics of the hotel channel Kobe's contemporary roots in an extremely charming way, and that's just the gravy on top of an impeccably designed and managed hotel.
Stayed 3 nights in Feb 2023
Response from ORIENTAL HOTEL on 7 Mar 2023
Dear Mr.Jonathan Thank you for choosing the Oriental Hotel.We are very happy that you could feel the history of Kobe.Since you were in Kobe in the 90's, you must have known the previous Oriental Hotel.It was founded in 1870 and has a very long history.Please stop by the Oriental Hotel again when you visit Kobe.Our staff is looking forward to serving you.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is pure luxury. The views from the lobby and most rooms are breathtaking! The main lobby is on the 17th floor and the guest rooms are below this level. So, I highly recommend taking some pictures of the views from the check-in lobby!!!! I would classify this hotel as a western style hotel. There was plenty of room to stretch out. The bathroom was very large. There is a convenience store within 1 block in case you need to buy food and drinks. This hotel is adjacent to the Kobe Chinatown. Kobe Chinatown is an awesome street market. I highly recommend staying here if your goal is to spend time in Kobe Chinatown. The only drawback of this hotel is that there are 2 different train stations that are about 100 m apart that are confusing to navigate. I recommend doing some research about the different stations before you go. The good news is that Kobe is not a crazy crowded city like Tokyo and Kyoto. I really enjoyed visiting Kobe because I did not have to deal with the crowds. I am definitely planning to return here someday and spend several days doing sightseeing!
Stayed 1 night in Feb 2023
Response from ORIENTAL HOTEL on 7 Mar 2023
Dear Mr.AndrewThank you for choosing the Oriental Hotel.We are very happy to hear that you enjoyed both Kobe and your stay.And thank you for the very detailed information for those who viewed it.Come back to Kobe for some more sightseeing and have some fun!We look forward to welcoming Mr. Andrew back again.

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice views from the reception area on the 17th floor. Rooms with harbor views are slightly more expensive, but it definitely has more value than the city view. A fine hotel in many aspects.
Stayed 3 nights in Feb 2023
Response from ORIENTAL HOTEL on 7 Mar 2023
Dear Mr.AlexanderThank you very much for choosing the Oriental Hotel.We are delighted to hear that you enjoyed the Harbor View.We recommend the view from the 17th floor, especially the sunset on the west side of the hotel on a fine day.The sky turns pink and looks very beautiful.Please try to see the sunset again when you come back to the Oriental Hotel!Mr.Alexander is looking forward to your return.

10/10 Excellent

Noriko

Stayed 1 night in Jan 2023
Response from オリエンタルホテル フロントデスク on 7 Mar 2023
この度は、オリエンタルホテルにご宿泊頂きまして誠にありがとうございます。10段階中、最高の10評価を頂きまして大変光栄でございます。お客様のお言葉が私共の励みになります。お言葉に甘んじることのないよう、これからも良いサービスをめざしてスタッフ一同精進して参ります。この度は、お忙しい中クチコミにご協力頂きまして誠にありがとうございます。Noriko様のお越しを心よりお待ち申し上げております。

10/10 Excellent

yeung wai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Response from Oriental Hotel Front Desk on 2 Jun 2023
Thank you for staying with us at the Oriental Hotel.We are very honored to receive the highest rating of 5 out of 5. Your kind words are an encouragement to us.We will not rest on our laurels and will continue to strive for better service in the future.Thank you very much for taking the time out of your busy schedule to give us your feedback.We sincerely look forward to welcoming you again.

10/10 Excellent

yoshihisa

Stayed 1 night in Nov 2022
Response from オリエンタルホテル フロントデスク on 10 Dec 2022
この度は、オリエンタルホテルにご宿泊頂きまして誠にありがとうございます。また、10段階中で最高のご評価をいただきましたこと、大変嬉しく存じます。お客様の温かいご支援が、スタッフ一同の励みとなっております。最後になりますが、お忙しい中クチコミにご協力頂きまして誠にありがとうございます。今後とも神戸及びオリエンタルホテルのご愛顧の程よろしくお願いいたします。yoshihisa様のまたのお越しを、心よりお待ち申し上げております。

10/10 Excellent

Richard

Stayed 1 night in Oct 2022
Response from オリエンタルホテル フロントデスク on 10 Dec 2022
Thank you very much for staying at the Oriental Hotel.We are very happy to hear that you gave us the highest rating out of 10.Your warm support is an encouragement to our entire staff.Last but not least, thank you very much for taking time out of your busy schedule to give us your feedback.We look forward to your continued patronage of Kobe and the Oriental Hotel.Mr./Ms. Keishi looks forward to welcoming you again.

10/10 Excellent

Anita M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel & staff were excellent. Located in a great area. Walking distance to China Town & numerous shopping areas. Hotel buffet is great & known for the French Toast but must order before 8 am‼️😳
Stayed 3 nights in Sep 2022
Response from Oriental Hotel Kobe Reservation Desk on 1 Oct 2022
Thank you very much for using our hotel. We are glad that you were satisfied with the hotel facilities and staff services. Our Oriental Hotel Kobe will make endless efforts to provide better service. We look forward to seeing you again next time.

6/10 Okay

Atsuko

Liked: Cleanliness, amenities, property conditions & facilities
Oriental Hotel is my favorite in Kobe. Charming with great ambiance and flare. This was my second or third time staying there. What I did not like at all is that when I asked for early check-in, I was told that there would be a JPY4,000 charge (!). I've traveled extensively, and nowhere in the world had I ever been asked to pay an early check-in charge. If a room were indeed available, it should be a courtesy extended to valued customers. I found it in really poor taste and not aligned with Oriental Hotel's brand.
Stayed 2 nights in Sep 2022
Response from ORIENTAL HOTEL リザベーションデスク on 25 Sept 2022
First of all, thank you very much for always using our Oriental Hotel Kobe.Also, thank you for caring for and liking our hotel.We are very sorry for the inconvenience during check-in during this use.Befitting the hotel brand, we will always be a hotel that thinks from the customer's point of view.We will do our best to improve so that the same thing does not happen the next time you use it.We look forward to your visit again.

8/10 Good

??

Liked: Cleanliness, amenities, property conditions & facilities
ベッドが2個くっ付けてあり、 その間のせいで身体が痛かったです。
Stayed 1 night in Sep 2022
Response from オリエンタルホテル フロントデスク on 14 Sept 2022
この度はオリエンタルホテルをご利用いただき誠にありがとうございます。ベッドの仕様の関係でご不憫をおかけし誠に申し訳ございません。スイートルームはツインタイプにも対応できるようこのような形でご用意させていただいております。この度は貴重なご意見を頂戴し誠にありがとうございます。また機会がございましたら是非お立ちよりください。

10/10 Excellent

Masaya

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and great design room.
Stayed 1 night in May 2022
Response from ORIENTAL HOTEL RESERVATION DESK on 19 Jun 2022
Thank you for staying at the Oriental Hotel. We are very pleased to receive your compliments regarding the room. We look forward to seeing you again. Oriental Hotel Reservation Desk

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are amazing & excellent service! Hotel has excellent historic features. Very relaxing stay.. I definitely recommend this as a future opportunity, for business stay, vacation, relaxation or just plain enjoyment! Will be see you all again soon....
Stayed 1 night in Aug 2021
Response from Oriental Hotel Reception Desk on 19 Aug 2021
Thank you for choosing Oriental Hotel. Thanks so much for your feedback, we really glad you enjoyed our service. Your feedback means a lot to us. We really hope to see you again in the near future.

10/10 Excellent

Hidenori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from オリエンタルホテル リザベーションデスク on 11 Aug 2021
先日はオリエンタルホテルにご滞在いただき誠にありがとうございました。 神戸に数あるホテルの中より、当館をお選びくださいましたこと重ねて御礼申し上げます。 この度のご滞在におきまして満点のご評価を頂戴し、大変光栄に存じます。 快適にお過ごしいただけたのであれば、何より幸いに存じます。 また日本にお戻りの際には、ご家族の皆さまと是非いらしてください。 Hidenori様のまたのご滞在をスタッフ一同心よりお待ち申し上げております。

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel facilities are quite nice but the service was lacking. Just as one example they would not allow for lunch reservations at the hotel restaurant even though we asked a day in advance (apparently no priority is given to hotel guests). That said warmer overall customer service would make this hotel a great place to stay.
Stayed 1 night in Jul 2020
Response from ORIENTAL HOTEL on 18 Jul 2020
お客様 この度は、オリエンタルホテルにご宿泊いただき誠にありがとうございます。 また、レストラン予約のお問い合わせの際に、不快な思いをさせてしまい申し訳ございませんでした。 お問い合わせいただいた際のレストラン状況は今現在分かりかねますが、新型コロナウイルスの影響に伴いレストランの席数(予約数)を制限させていただいており、またお問い合わせの際にはその時の予約状況に応じたお応えをさせていただいております。 貴重なご意見をいただき誠にありがとうございます。ご滞在いただくお客様に少しでも快適な空間・時間を提供できるよう、スタッフ一同改善に努めて参ります。まだまだ新型コロナウイルスの感染拡大が続いておりますが、どうかお身体ご自愛ください。 ORIENTAL HOTEL Kenichi Yoshioka 吉岡 健市

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise
We stayed there for my husband's birthday for three nights. On the bday, we went for breakfast and were surprised by a Capuccino plate with an HB message! It was during the Coronavirus outbreak and the staff did politely check our previous and next ports upon check-in which is good for everyone. The hotel stays cautious but won't be too stressful which is a difficult balance to achieve these days. Service at the medium rare restaurnat was very good too! Book early though as there're only 5 tables!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, location and very friendly staff. Well equipped gym, around 8-10 mins walk to the train station. We took the hotel taxi to kansai airport for around $16000 yen. We reached in around 55mins with no traffic. Can take the limousine bus too but have to go to the train station to buy ticket which cost around $1900 yen per pax.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great stay! Comfortable and clean room. Great service! Welcome drink and free mini-bar goods were bonus!
Stayed 1 night in Jan 2020

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Sachiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat experience
It was amazing! The staff were super helpful and friendly, and the service was impeccable. I would recommend it to anyone. I had a room with a city view, which is less expensive than those with a harbor view, but it was perfect. I was able to see the illuminated letters of “Kobe” and an image of a ship on a face of Mt. Rokko. was also fortunate enough to see the lighting test being conducted for the upcoming light festival from my room.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
perfect in every way
Stayed 1 night in Nov 2019
Response from ORIENTAL HOTEL on 14 Dec 2019
Thank you very much for staying with us. We would like to thank you for remarking such a precious comment. We are looking for welcoming you again.

10/10 Excellent

Katsumi

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel! Really enjoyable stay. The only drawback was the room was a little too dark.
Stayed 3 nights in Oct 2019
Response from ORIENTAL HOTEL on 14 Dec 2019
Thank you very much for staying at Oriental Hotel. We would like to thank you for remarking your comment. We are looking forward to welcoming you again soon.

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in great location and the staff were very attentive and friendly.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very helpful staff; would benefit from an English-language TV station option.
Stayed 4 nights in Sep 2019