Thank you for sharing your review with us.As you said, our hotel is located very close to Kansai Airport.Kansai Airport is only one station away from the nearest station.Additionally, if you use our bus, Kansai Airport is approximately 15 minutes away.Please use our hotel when you visit Kansai Airport.Best Regards,Front Desk Yanagi

Thank you for sharing your review with us.As you said, our hotel is located very close to Kansai Airport.There is also a 24-hour convenience store on the second floor of the hotel.We will continue our effort to provide the best service for our guests.We look forward to your next visit.Best Regards,Front Desk Yanagi

Thank you for staying with us for a long time. Also,thank you for sharing your review with us.As you said, our hotel is a little far from the city. From the nearest station, it takes about 40 minutes to Namba and about 1 hour to Umeda. (3 minutes walk to the nearest station)However, as it is only one station away from Kansai Airport, it is very conveniently located for customers using Kansai Airport.We will continue our effort to provide the best service for our guests.Best Regards,Front Desk Yanagi

Thank you for sharing your review with us.As you said, our hotel operates a shuttle bus to Kansai Airport.The first flight departs at 05:20, making it very convenient for customers with early morning flights.We will continue our effort to provide the best service for our guests.We look forward to your next visit.Best Regards,Front Desk Yanagi

Thank you for sharing your review with us.We will continue to work on training our staff and strive to provide good serviceWe look forward to your next visit.Best Regards,Front Desk Yanagi

Thank you for sharing your review with us.As you said, there are several facilities near our hotel. These include outlet malls, shopping malls, large pharmacies, and 24-hour supermarkets. All of the above facilities can be reached on foot.We look forward to your next visit.Best Regards,Front Desk Yanagi

Thank you for sharing your review with us.We apologize for the inconvenience caused regarding the air conditioner in your room.Until recently, our hotel was only providing heating.We will take your feedback seriously and will consider switching to air conditioning.Best Regards,Front Desk Yanagi

The Management and Staff would like to thank you for the wonderful comments.We will continue our effort to provide the best service for our guests.We look forward to your next visit.Best Regards,Front Desk Yanagi

Thank you for sharing your review with us.We apologize for any inconvenience caused regarding the quality of the washing machine.Since April 2nd, our hotel has been installing and replacing washing machines, so we will provide better service in the future.We look forward to your next visit.Best Regards,Front Desk Yanagi

Thank you for sharing your review with us.As you said, our hotel is a 3-minute walk from the nearest station. There is also a pharmacy and a 24-hour supermarket near the hotel.We look forward to your next visit.Best Regards,Front Desk Yanagi

Thank you for your encouraging words!We will continue our effort to provide the best service for our guests.Our warm hospitality awaits your return sometime soon.Best Regards,Front Desk Yanagi

The Management and Staff would like to thank you for the wonderful comments.We will continue our effort to provide the best service for our guests.Our warm hospitality awaits your return sometime soon.Best Regards,Front Desk Yanagi

Thank you for sharing your review with us.As you said, there are many facilities near our hotel.Outlet malls, shopping malls, pharmacies, and 24-hour convenience stores are all within walking distance.In addition, the nearest station is a 3-minute walk away, and Kansai Airport is also 1 stop away.We look forward to your next visit.Best Regards,Front Desk Yanagi

We apologize for the inconvenience caused regarding the air conditioning in your room.Unfortunately, our hotel currently only provides heating.(Therefore, we cannot provide cold air)We apologize once again for the inconvenience caused.We will consider the appropriate time and plan to switch to air conditioning.Best Regards,Front Desk Yanagi

Thank you for sharing your review with us.As you said, our hotel is located near an outlet mall. (15 minutes walk)There are also pharmacies, shopping malls, and large supermarkets open 24 hours a day.We look forward to your next visit.Best Regards,Front Desk Yanagi

Thank you for using our hotel many times.Your words are a great encouragement to us, and we thank you from the bottom of our hearts.We will continue our effort to provide the best service for our guests.Our warm hospitality awaits your return sometime soon.Best Regards,Front Desk Yanagi

Thank you for sharing your review with us.As you said, our hotel has a bus service to Kansai Airport.If you take this bus, you will arrive at Kansai Airport Terminal 1 in 15 minutes.Bus reservations can also be made at check-in.We look forward to your next visit.Best Regards,Front Desk Yanagi

Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our shuttle bus.As you said, our hotel operates a shuttle bus to Kansai Airport.We have recently increased the number of buses so that more customers can use our service.We will continue to strive to improve our services to ensure customer satisfaction.Best Regards,Front Desk Yanagi

Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our service and staff.We will continue to strive to educate our staff so that we can provide better services in the future.We look forward to your next visit.Best Regards,Front Desk Yanagi

Thank you for providing your valuable feedback. Our hotel is very close to Kansai Airport. A free shuttle bus to Kansai Airport is also available. It takes about 15 minutes to Kansai Airport. We apologize for not having a safe in your room. We take customer feedback seriously and will continue to work to improve our facilities.

Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our location and service.As you said, our hotel is located very close to Kansai Airport.From the hotel to Kansai Airport, it is 15 minutes by shuttle bus or 1 stop by train. The station is also a 3 minute walk away.We are located in a very convenient location for customers using Kansai Airport, so we look forward to seeing you again.Best Regards,Front Desk Yanagi

Thank you for sharing your review with us. It is our greatest pleasure to realize that you were satisfied with our location. As you have said, our hotel is located close to the airport. And, there are also various facilities near the hotel. In particular, there are pharmacies, shopping malls and a 24-hour supermarket within a 5-minute walk from the hotel. There is also an outlet mall within a 15 minute walk from the hotel. Our warm hospitality awaits your return sometime soon. Best Regards

Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our service.As you said, our hotel has a parking lot. In addition, guests staying at the hotel can use it free of charge.There is also a shuttle bus to the airport, which guests can use free of charge.We look forward to your next visit.Best Regards,Front Desk Yanagi

Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our location and service.In addition, the nearest station is a 3-minute walk away, and Kansai Airport is 1 station away.When you come to Kansai Airport, please stay at Kansai Airport Washington Hotel.Best Regards,Front Desk Yanagi

Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our service.As you say, there is a 24-hour convenience store inside our hotel.It is located inside the building, so you can use it without going outside.We will continue our effort to provide the best service for our guests.Best Regards,Front Desk Yanagi

Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our location and service.As you said, there are several facilities near our hotel. There are 24-hour supermarkets, shopping malls, and train stations.In addition, there is a direct train service from the railway station to Osaka city, making transportation very convenient.We look forward to your next visit.Best Regards,Front Desk Yanagi

The Management and Staff would like to thank you for the wonderful comments.It is our greatest pleasure to realize that you were satisfied with our service.We will continue our effort to provide the best service for our guests.Our warm hospitality awaits your return sometime soon.Best RegardsFront Desk Yanagi

Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our location.As you say, our hotel is very close to Kansai Airport. It's 15 minutes away by our shuttle bus and 1 stop away by train.We look forward to your next visit.Best Regards,Front Desk Yanagi

We apologize for any inconvenience caused due to the power outage.First of all, our hotel is not the cause of this power outage.In the early morning hours of December 27th, there was a large-scale power outage in Izumisano City, where our hotel is located, which affected our hotel as well.Also, due to the large number of inquiries we received from our customers, we were unable to fully respond to your inquiries.We once again apologize for the inconvenience caused, and will review our operational procedures in the event of an emergency so that we can provide you with as smooth information as possible.Best Regards,Front Desk Yanagi

Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our location and staff.We will continue our effort to provide the best service for our guests.We look forward to your next visit.Best Regards,Front Desk Yanagi

Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our service.As you said, you need to make a reservation if you want to use the shuttle bus. Reservations can also be made at check-in.We will continue our effort to provide the best service for our guests.We look forward to your next visit.Best Regards,Front Desk Yanagi

Thank you for sharing your review with us.We apologize for the inconvenience caused regarding the air conditioning in your room.Currently, our hotel only provides heating.We apologize for the inconvenience, but we also have fans and small air conditioners available for rent, so if you have another opportunity, please check with the front desk.Best Regards,Front Desk Yanagi