SYLVAN Koh Chang

Photo gallery for SYLVAN Koh Chang

Primary image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers

Overview of SYLVAN Koh Chang

SYLVAN Koh Chang

4.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
63 Moo 4, Kai Bae Beach, Ko Chang, Trat, 23170

Explore the area

  • Popular LocationKai Be Beach6 min walk
  • Popular LocationLonely Beach7 min drive
  • Popular LocationKo Chang Medical Clinic International8 min drive

Choose dates to view prices

About this area

Ko Chang

Located in Ko Chang, SYLVAN Koh Chang is in the mountains and on the beach. Koh Chang Ferry Terminal and Centre Point Ferry Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore White Sand Beach and Mu Ko Chang National Park. Looking to get your feet wet? Scuba diving, snorkelling and boat tours adventures can be found near the property.

What's nearby

  • Kai Be Beach - 6 min walk
  • Lonely Beach - 7 min drive
  • Ko Chang Medical Clinic International - 8 min drive
  • Ko Yuak - 9 min drive
  • Bailan Bay - 10 min drive

Getting around

  • Trat (TDX) - 170 min drive

Restaurants

  • Fantasia - 14 min walk
  • El Barrio - 15 min walk
  • Ta Tum Steak House - 15 min walk
  • Sanook Sanang Bistro - 15 min walk
  • Emperor of India - 15 min walk

About this property

SYLVAN Koh Chang

Upscale resort on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at SYLVAN Koh Chang's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
SYLVAN Koh Chang offers 147 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Ko Chang resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rain Forest Spa has 8 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision.

Languages spoken

English, Filipino, Indonesian, Khmer, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge) from 10:00 AM to 4:00 PM
  • Airport shuttle on request
  • Free local area shuttle up to 2 km

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: THB 600 for adults and THB 300 for children
  • 2 restaurants
  • 1 beach bar and 1 bar
  • Room service available

Restaurants on site

  • Lighthouse Restaurant
  • Sunset Beach Restaurant
  • Sunset Bar

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Fishing
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Playground
  • Fridge
  • Water slide

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - on the beach
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bath and shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for THB 1500.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 4000.00
  • New Year's Eve (31 December) Gala Dinner per child: THB 2000.00 (from 4 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 600 for adults and THB 300 for children (approximately)
  • Airport shuttle fee: THB 2500 per vehicle (one way)
  • Rollaway bed fee: THB 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property
Children under 5 years old are not allowed in the spa without adult supervision

Property is also known as

Sea View Ko Chang
Sea View Resort Ko Chang
Sea View Koh Chang Resort
Sea View Koh Resort
Sea View Koh
Sea View Resort Spa
Sea View Koh Chang
SYLVAN Koh Chang Resort
SYLVAN Koh Chang Ko Chang
SYLVAN Koh Chang Resort Ko Chang

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 359 out of 632 reviews
5 - Excellent 57%
Rating 4 - Good. 202 out of 632 reviews
4 - Good 32%
Rating 3 - Okay. 51 out of 632 reviews
3 - Okay 8%
Rating 2 - Poor. 11 out of 632 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 632 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

4/5 Good

Stayed 1 night in Apr 2021

3/5 Okay

Disliked: Property conditions & facilities, room comfort
Needs improvement
I have stayed at this hotel many times as it has always been excellent, however, our last stay (8 Days) they quality has dropped significantly and I will not be returning. Hotel bed has bed mites and my wife and I were covered in bites! Many parts of hotel under refurbishment and we did not get the room we booked and had to be moved. Hotel breakfast used to be one of the best I ever had,...now it is not good and very poor....do not pay for this service! In 8 days I only bothered to go twice as it was very poor standard Over very disappointing stay....we will book another hotel next time in Kho Chang
Stayed 7 nights in Sep 2020

3/5 Okay

Travelled with family
Liked: Staff & service
Gym needs assitance.
Gym needs constant calling to reception to fix this or that. No special deal even in todays situation. No updates.on breakfast buffet.
Stayed 4 nights in Jul 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing 10 out of 10 never need to leave this place is super beautiful
Stayed 3 nights in Feb 2020