Ratings based on 194 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from bolton

Gorgeous hotel. Perfect.

Posted 07-Aug-2017
I took my boyfriend for his 30th. Just a little surprise weekend. We loved every minute of it. Will 100% be going back
Comment from Hotel Management
12-Aug-2017 by Jonathan , Hotel Management
Thank you for your kind comments Looking forward to seeing you again at the hotel
5 out of 5
Recommended
for Everyone
by A verified traveller from Manchester. UK

One night stay

Posted 31-Jul-2017
Sir Galahad. Would have liked this hotel . Nice Breakfast
Comment from Hotel Management
12-Aug-2017 by Jonathan , Hotel Management
Thank you for your kind comments Looking forward to seeing you again at the hotel
4 out of 5
Recommended
for Everyone
by A verified traveller from shropshire

Lovely hotel

Posted 31-Jul-2017
We are a family of four and we had stayed at the hotel for one night. We spent the morning in the lovely town of knutsford, which has great cafes,restaurants and shops. And for children a great outdoor park, the hotel is just outside knutsford so easy to find. We arrived at the hotel for 2pm, the reception areas are lovely and clean and we were given a warm welcome. Our room again,clean,spacious and a good position to the spa. We used the spa and pool with the children we were in there for hours, the pool area is great and the kids loved it. We had an evening meal in the restaurant, which again was a good standard and value for money. We found the staff very helpful in the restaurant and very polite. Overall a good stay, only slightly negative was breakfast, lovely breakfast but very busy at certain times, perhaps guests could serve themselves at the cooked breakfast station but totally understandable though when everyone decended at the same time. Would definitely stay again.
5 out of 5
Recommended
for Couples
by A verified traveller

Close to Tatton Park

Posted 27-Jul-2017
Excellent location for visiting Tatton Park, great service.
5 out of 5
Recommended
for Everyone
by A verified traveller from Stockport

100 Wedding guests enjoyed their stay

Posted 21-Jul-2017
Pros: The staff attitude was great. Through the booking process, reservation of rooms and delivery of service.
Cons: Serving area of breakfast by a door creates issues with the queue blocking access
We had booked an upgraded room and it was excellent. All facilities in the "new wing" work well. The wedding was not at this hotel but all were welcomed helped to board the coaches on time in the afternoon and welcomed back by staff after midnight when the coaches returned. The staff were attentive and helpful. So thank you
4 out of 5
Recommended
for Everyone
by A verified traveller from Keighley, West Yorkshire

Nice place to stay.

Posted 21-Jul-2017
Pros: The hotel was easy to find and welcoming. The room was very comfortable and the best of all they provide fresh milk and not the awful pasteurised stuf
Cons: Certainly the dining experience.
Location: Did not explore the locality.
Overall very good but dissapointed that I booked a table for dinner only to find that they had not reserved one. I had to choose from the ones that were left which were not placed well for a lone diner. This spoiled my dining experience at the hotel. The hotel is not close to other amenities and therefore I felt I was something of a captive audience. However, as my trip was for the purpose of visiting Tatton Park Flower Show, the location was excellent.
3 out of 5
Recommended
for Everyone
by A verified traveller from england

Nice business hotel.

Posted 11-Jul-2017
Pros: The location was ideal for us.
Cons: It was ok but it is a business hotel and wouldn't stay for a romantic break.
Location: Knutsford is unwalkable and is on a main road. You need a car or taxis.
We stayed at the hotel as we had relations living close by for a family party so,it was ideal for us.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Almost excellent

Posted 06-Jun-2017
Pros: We liked our room, we liked the location, we also liked the friendly welcome from Katie the receptionist. We found the spa to be quite good.
Cons: The management of the restaurant need some training. Breakfast was a shambles and evening meal was like something from Fawlty Towers.
Location: Knustford is interesting to visit as is Tatton Park.
We booked this hotel as it was close to an event we were attending and we liked the fact it had a spa. As we'd been to a sister hotel in Leeds we expected a very similar experience. It's not as good as the hotel in Leeds, probably due to the fact it's older.
5 out of 5
Recommended
for Everyone
by A verified traveller

Night before our holiday

Posted 04-Jun-2017
Receptionist very welcoming on arrival, which was lovely after a long journey. We were made to feel special after telling her we were going away the next day to get married. She showed a real interest in our holiday/wedding and overall we thought she was great - we have forgotten her name though possibly Rosie? Our room was lovely and the tea/coffee facilities were great, and the fresh milk for our drinks was a lovely touch. We ate in the bar due to us not booking the restaurant. The bar staff were not as friendly and the service I. E bringing our drinks was really slow. We actually recieved our meal before our drinks. Food was delicious and would recommend the rib eye steak. Overall we really enjoyed our stay and would return in the future. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Jun-2017
Excellent !! Friendly helpful staff Great spa facilities Perfect for access into Knutsford
Comment from Hotel Management
08-Jul-2017 by Jonathan , Hotel Management
Thank you for the kind post