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Extended Stay America Suites Knoxville West Hills
2.5 star property

Hotel in Knoxville with free breakfast

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Extended Stay America Suites Knoxville West Hills

Photo gallery for Extended Stay America Suites Knoxville West Hills

Desk, iron/ironing board, free WiFi
Property amenity
Exterior
Combined shower/bathtub, free toiletries, hair dryer, towels
Exterior

Overview of Extended Stay America Suites Knoxville West Hills

Reviews
7.4

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
1700 Winston Rd, Knoxville, TN, 37919
  • Popular LocationChicken Salad Chick3 min walk
  • Popular LocationChez Guevara Restaurant4 min walk
  • Popular LocationWest Town Mall5 min walk
  • Popular LocationBearden Antique Mall6 min drive
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Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Microwave
Cookware/dishes/utensils
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is £103
for 1 night
includes taxes & fees
3 May - 4 May
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About the area

Knoxville

Extended Stay America Suites Knoxville West Hills is located in Knoxville. Confederate Memorial Hall and Crescent Bend House & Gardens are local landmarks, and some of the area's activities can be experienced at Dead Horse Lake Golf Course and Knoxville Riverboat Company. Check out an event or a game at Neyland Stadium, and consider making time for Knoxville Zoo, a top attraction not to be missed. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Knoxville travel guideOpens in a new window

What's nearby

  • West Town Mall - 5 min walk
  • University of Tennessee - 9 min drive
  • Knoxville Convention Center - 9 min drive
  • Neyland Stadium - 10 min drive
  • Thompson–Boling Arena - 10 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

Restaurants

  • Starbucks - 6 min walk
  • Starbucks - 14 min walk
  • Chick-Fil-A - 8 min walk
  • Longhorn Steakhouse - 6 min walk
  • Chicken Salad Chick - 3 min walk

About this property

Extended Stay America Suites Knoxville West Hills

Hotel near University of Tennessee
Extended Stay America Suites Knoxville West Hills provides amenities, such as free on-the-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Smoke-free property, a vending machine and barbecues
  • A lift, a front desk safe and coffee/tea in reception
Room features
All 72 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1990
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Hills Hotel Knoxville West
Extended Stay America Knoxville West Hills
Extended Stay America Knoxville West Hills Hotel
Extended Stay America Knoxville West Hills
Hotel Extended Stay America Knoxville - West Hills Knoxville
Knoxville Extended Stay America Knoxville - West Hills Hotel
Hotel Extended Stay America Knoxville - West Hills
Extended Stay America Knoxville - West Hills Knoxville
Extended Stay America Hills Hotel
Extended Stay America Hills
Extended Stay America Hills
Extended Stay America Knoxville West Hills
Extended Stay America Suites Knoxville West Hills Hotel
Extended Stay America Suites Knoxville West Hills Knoxville

Frequently asked questions

Is Extended Stay America Suites Knoxville West Hills pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Extended Stay America Suites Knoxville West Hills?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Knoxville West Hills on 23 Apr 2024 start from £83.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Suites Knoxville West Hills?

Self-parking is free at this property.

What time is check-in at Extended Stay America Suites Knoxville West Hills?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Extended Stay America Suites Knoxville West Hills?

Checkout is at 11 AM.

Where is Extended Stay America Suites Knoxville West Hills located?

Situated in Knoxville, this hotel is 0.3 mi (0.4 km) from West Town Mall and within 6 miles (10 km) of Bearden Antique Mall and Third Creek Greenway. Dead Horse Lake Golf Course and Confederate Memorial Hall are also within 6 miles (10 km).

Extended Stay America Suites Knoxville West Hills Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 166 out of 448 reviews" "
Rating 8 - Good. 109 out of 448 reviews" "
Rating 6 - Okay. 73 out of 448 reviews" "
Rating 4 - Poor. 49 out of 448 reviews" "
Rating 2 - Terrible. 51 out of 448 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Kenwyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Melanie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I’ve ever stayed at. Pull out couch was broken. My husband had to sleep on the floor so our kids could have the bed. The kitchen is empty. Nothing to use in the cupboards. There was a disgusting claw of an animal on the kitchen counter. Breakfast was a joke. I had to ask for coffee. It was all empty. Furniture was so uncomfortable and dirty.

6/10 Okay

Mariella

Stayed 5 nights in Dec 2023

10/10 Excellent

Qin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Cory

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great staff
Facility could stand an update. Staff is super friendly and helpful. Because it’s cheaper, some of the clientele isn’t the best but, their mostly quiet despite bringing pets. Good location, lots of nearby stores and casual restaurants.
Stayed 3 nights in Nov 2023

6/10 Okay

Benedicta

Travelled with partner
Liked: Cleanliness
This hotel was close to lots of shops however I won't book this one again. I asked the front desk at the time of check in if I could get another pillow delivered to my room. The answer I got was no because they only had enough pillows for the rooms they have and no extras. Second the shower floor was very noisy anywhere you stepped. You could hear any walking or talking on the floors in the room.

4/10 Poor

joseph, New York

Disliked: Staff & service
Upon arriving there was no one at the desk. I wanted for 5-10 min then picked up the phone. I didn’t get anyone so I then called the main number for extended stay. Eventually they were able to track done the person on duty, she came out and gave me attitude as she was in the bathroom. I asked “ isn’t there a sign to put up then you leave the desk” and she said yes but I didn’t put it up. She then started to read the Sign to me (seriously passive aggressive ) instead actually just start checking us in. At no point did she take ownership and say “ I am sorry I needed to step away and I should have put the sign up”. How can I help you. She then had to redo the registration 3 times for the second room because apparently an email was required but my dad didn’t have one. Conclusion. Rude, passive-aggressive, untrained and unable to take responsibility/accountability
Stayed 1 night in Nov 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Steven, Hixson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Sep 2023

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023