Ratings based on 601 Verified Reviews

4.0 out of 5
76% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

Not the cleanest

Posted 09-Apr-2018
Good breakfast and cheerful server Rooms could use an update
Comment from Hotel Management
09-Apr-2018 by Mike, Hotel Management
Dear guest, Thank you for your feed back. We have address that issue and still working on renovation , hopefully you will understand it. We apologize for any inconvenience.
2 out of 5
by A verified traveller

Posted 08-Apr-2018
Room not ready at 2am. Realize it’s late check in but it’s spring break and we are driving from FL to OH. We waited 15 minutes for a ”clean” room. Additionally, we reserved in advance a room with 2 queens and got a room with a king for 4 people.
Comment from Hotel Management
09-Apr-2018 by Mike, Hotel Management
Dear guest, Thank you for your feed back. We have address that issue and made some changes at front desk, hopefully you will understand it. We apologize for any inconvenience.
3 out of 5
by A verified traveller from Canada

Not recommended

Posted 06-Apr-2018
Pros: Attractive lobby
Cons: Cleaning and properly trained staff
Location: Close to the I-75 and restaurants
The desk clerk had trouble checking us in. She couldn't get the computer to accept our postal code or our points card. It took 10-15 minutes and I am not sure we got the points Room was tired and dirty. The carpet was curling up at the corners. There was a build up of of dirt in corners and behind the night table. There was a feces stain on the outside of the toilet.
Comment from Hotel Management
09-Apr-2018 by Mike, Hotel Management
Dear guest, Thank you for your feed back. We have address that issue and made some changes at front desk, hopefully you will understand it. We apologize for any inconvenience.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Apr-2018
The sheets were dirty on one bed, but housekeeping brought me clean one's quick! Overall, great stay minus sheets.
Comment from Hotel Management
03-Apr-2018 by Mike, Hotel Management
Dear Guest, I apologize for any inconvenience, but happy that our house keepers were able to take care of it. We appreciate your support and business and will see you soon. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Apr-2018
We only stayed for one night, but the staff and hotel itself was great!
Comment from Hotel Management
03-Apr-2018 by Mike, Hotel Management
Dear guest, We are happy that you enjoyed your stay and was pleased with our staff. Here at Baymont Inn & Suites Clinton TN our guests is our priority. Thanks and will see you next time when you in the area.
4 out of 5
Recommended
for Everyone
by A verified traveller from Indiana

Posted 26-Mar-2018
Rooms were very clean and comfortable! Pool was closed for repairs and ice machine not working. Would stay again
Comment from Hotel Management
29-Mar-2018 by Mike, Hotel Management
Dear Guest, Thank you so much for your remarks. Here at Baymont Inn & Suites our number one priority is our guest. Pool has been fixed and we are waiting for technician to repair our 2nd ice machine. Our 1st floor ice machine is in perfectly working condition. Thanks once again and we will see you soon in near future.
1 out of 5
by A verified traveller from Florida

Dirty, Disgusting and Worn Out

Posted 12-Mar-2018
I booked a Premium King Suite with Jacuzzi Tub. The room was disgusting! Missing Sofa, Fridge wasn't working, bed old, pee stained, pillows old and stained, mold in Jacuzzi Jets, dirty mirrors, got sick from whatever is in heating/ac unit. Checked in at 11:00pm, started trying to check out at 1:am. Night desk clerk refused to refund my credit card telling me to call Expedia, than she fought with the Expedia employee for over 30 minuets about giving me a refund. I am going to have to wait till my credit card statement arrives until I know if I got a refund. The Expedia employee was trying to help me.
Comment from Hotel Management
23-Mar-2018 by Zain, Hotel Management
Dear Guest, We are sorry for any inconvenience that may have occurred. We will try our best to correct it. Thanks
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Mar-2018
Room was nice only thing I did not care for was the shower could not adjust the pressure of the shower head
Comment from Hotel Management
12-Mar-2018 by Mike, Hotel Management
Dear Guest, Thanks for staying with us and gave us opportunity to serve you. We just had install brand new shower heads in all of our bathrooms. I will double check why the pressure wasn't correct and make the repair. Thanks once again and hope to see you soon here at Baymont Inn & Suites ClintonTN
4 out of 5
Recommended
for Everyone
by A verified traveller from Cincinnati , OH

Nice arrea in Clinton , TN , North of Knoxville ,

Posted 02-Mar-2018
Pros: Good location !!!
Cons: Continue the upgrades , and fix the pool problem - heater ??
Location: Seems like a lot to see , but we were returning from two months in The Villages , FL , and were very tired after driving 11 hours !!!!
Wonderful staff , still upgrading and putting in new carpet etc. Unfortunately the pool was not operational !!!
Comment from Hotel Management
07-Mar-2018 by Mike, Hotel Management
Dear Guest, Thanks for your wonderful feedback. We are currently fixing the pool and upgrading some of the other problems and we guarantee your next stay with us will be much better. Thanks again for staying with us at Baymont Inn in Clinton.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Feb-2018
Very nice place to stay pet friendly and very clean. Bed was amazing, very comfortable and a fair price well worth it.
Comment from Hotel Management
07-Mar-2018 by Mike, Hotel Management
Dear Guest, Thanks for taking the time out for giving us such a wonderful review. We strive for guest satisfaction and would like all our guests to be treated like kings. Thanks again for staying at Baymont Inn in Clinton.