Ratings based on 522 Verified Reviews

4.1 out of 5
79% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller from Roscoe, IL

Travel stop

Posted 09-Mar-2017
Traveling to SC and stoppped here overnight. I called earlier to confirm reservation and fo let them know our arrival time was 1:30am. The front desk woman confirmed and said ok. We ended up arriving closer to 2am. The man at the desk couldnt "find" our reservation. He says no problem I can put you in as a walk in. I am getting groggy at this point. I finally say I called earlier and confirmed and i have already paid. Finally I show him my expedia confimation and he says something about computer issues. He asks us if we want a room on the 1st floor or 2nd. I say 1st is fine. He gives us a room on the 2nd floor. We get to the room at 215 am. The couple next door to us are being very amorously loud. We have to call down to the desk twice to ask them to quiet down. The whole experience left a bad taste in my mouth. I think he was trying to get me to pay again and i was traveling with all girls.
5out of 5
Recommended
for Everyone
by A verified traveller from delano, tn

Loved it

Posted 01-Mar-2017
Pros: Friendliness
Cons: Nothing
Location: Antique shopping
Friendly staff, awesome room, delicious breakfast, great price! Will definitely stay again!
4out of 5
Recommended
for Everyone
by A verified traveller

Close to I-75

Posted 24-Feb-2017
Pros: It was clean and close to good restaurants
We stayed at this hotel for one night while traveling. It was close to the interstate. Gas and food was very close so it was very convenient.
5out of 5
Recommended
for Everyone
by A verified traveller from SC

Excellent hotel worth returning to

Posted 18-Jan-2017
Pros: See above comments
Cons: Carpets look a little worn, and the pool was out of order. Neither of these things intruded on my experience, though.
Location: N/A -- just an overnight stop on a road trip for us, but we ended up feeling very refreshed and grateful we stopped there.
The room was very comfortable and clean, as was the main lobby. Excellent breakfast. Staff was very helpful and kind. A couple staff members went out of their way to help me. Attractive lobby too -- a beautiful staircase led from the front desk to the second floor, close to our room. I'd gladly recommend this place to anyone.
Comment from Hotel Management
23-Jan-2017 by Rikki B, Hotel Management
Dear Rob, Thank you for taking the time to leave feedback about our hotel. We are thrilled to see that you enjoyed your stay with us, and hope that if your travels ever bring you back to Clinton you will stay with us again! Thank you so much! Safe travels!
3out of 5
by A verified traveller

Ok

Posted 07-Jan-2017
Room was ok. Noted mild on shower head and curtain. Halls very musty smelling. Breakfast was poor. The poor lady maintaining the breakfast was getting all the complaints but could do anything. She worked with all she had. The owner should be ashamed of himself. At least provide what the guests expect then the staff won't be badger and and provide as expected.
Comment from Hotel Management
23-Jan-2017 by Rikki B, Hotel Management
Dear traveler, Thank you for taking the time to leave feedback about our hotel. On behalf of our entire staff, we apologize for the issues that you had with your stay here. I have shared your concerns with our staff and we will work to remedy these issues, and hopefully exceed your expectations the next time you are in the area. Thank you again, and safe travels.
3out of 5
by A verified traveller from Georgia

Only OK

Posted 05-Jan-2017
Pros: Our room was clean and had plenty of room
Cons: Carpets in the halls, more choices at breakfast
Location: Location is good, only stayed the night, did not visit the area.
Hotel needs upgrades in public areas, especially the hallways. Breakfast was only OK.
Comment from Hotel Management
05-Jan-2017 by Rikki B, Hotel Management
Dear traveler, Thank you for leaving feedback about our hotel. We appreciate you sharing your concerns with us and will use your feedback to fine-tune our operations in hopes of exceeding your expectations on your next stay.
2out of 5
by A verified traveller

Old hotel

Posted 28-Dec-2016
Hotel looked old and not that clean. Vents were clogged with dust. Went to eat the breakfast buffet at 8am and most of the food were gone and they do not refill certain items (ie sausage, cream cheese), not much variety.
Comment from Hotel Management
02-Jan-2017 by Rikki B, Hotel Management
Dear traveler, Thank you for taking the time to share your concerns with us. We are deeply sorry that you were unsatisfied with your stay, and we will use your feedback to make adjustments to our hotel in hopes of impressing each and every guest and providing a clean and comfortable stay. Thank you again.
2out of 5
by A verified traveller from Northern Ohio

Disappointing Stay

Posted 23-Dec-2016
Pros: The person who handled the breakfast room was very personable.
Cons: General maintenance and housekeeping could be improved; but the management of this hotel has lost touch with the wants and needs of travelers.
Location: The location suited our needs for an overnight stay during a trip from Ohio to Atlanta, GA. Dinner at a nearby restaurant was all we were looking for.
We usually are quite satisfied with Country Inn and Suites, but this one has definitely seen better days. The wallpaper was coming off the walls, the bathroom towels were almost threadbare, and the mattress was dismal. We are not fans of duvets, and usually remove them from the bed; but there was no blanket in the room to use in its place. There were candy wrappers on the rug under the chair, which were apparently missed when vacuuming after the previous guests. Even the toiletry items were terrible. They have switched to an obviously cheaper brand that we had never heard of. The soap pulled moisture from skin, and the shampoo and lotion were mostly water. We used to be fans of Country Inn and Suites, but it seems they are no longer willing to compete with Comfort Inns and Holiday Inn Express. It's a shame.
Comment from Hotel Management
25-Dec-2016 by Rikki B, Hotel Management
Dear Lou, On behalf of our entire staff here at the Country Inn & Suites Clinton, we apologize for the issues that you had with your stay here. I have communicated your concerns to our team, and I assure you that we are working diligently to ensure that each guest has a pleasant experience at our hotel. We will use your feedback to make improvements and raise guest satisfaction. Thank you so much for taking the time to express your concerns, and giving us an opportunity to grow.
5out of 5
by A verified traveller

Posted 22-Dec-2016 on Hotels
Short stop during trip to Gatlinburg. Perfect for our needs and great breakfast!!
Comment from Hotel Management
26-Dec-2016 by General Manager, Hotel Management
Dear traveler, Thank you so much for taking the time to leave positive feedback about our hotel! We are thrilled to see that you enjoyed our breakfast! We hope that we will see you again in the future if you are ever in the area! Sincerely, Rikki B
5out of 5
by A verified traveller

Confortable and quiet w/great amenities

Posted 18-Dec-2016 on Hotels
Our stay was wonderful. It was quiet and we had everything we needed. The bed was very comfortable. We were glad the price finally beat the competition on this our annual trip to Clinton.
Comment from Hotel Management
23-Dec-2016 by General Manager, Hotel Management
Dear traveler, Thank you for taking the time to leave positive feedback about our hotel! We are thrilled to see that you enjoyed your stay with us and greatly appreciate your comments. We hope to see you again next year! Happy Holidays and best regards, Rikki B