Individually decorated, desk, free WiFi

Reviews of Budget Inn Alcoa

2.5 out of 5
Budget Inn Alcoa
2972 Airport Hwy, Alcoa, TN

Reviews

4.4
Rating 10 - Excellent. 17 out of 276 reviews" "
Rating 8 - Good. 44 out of 276 reviews" "
Rating 6 - Okay. 45 out of 276 reviews" "
Rating 4 - Poor. 39 out of 276 reviews" "
Rating 2 - Terrible. 131 out of 276 reviews" "

4.8/10

Cleanliness

5.4/10

Staff & service

3.2/10

Amenities

4.2/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

2/10 Terrible

Elizabeth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room smell old and musty. Bed was uncomfortable and pillows too thin, sheets too thin. Toilet wasnt clean. No hair drier. No outlets by the bed. Just very basic.
Stayed 1 night in Mar 2024

2/10 Terrible

Kristle

Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Tod

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay hear.
First I got a wash cloth to smash the bugs. The tubs caulk was black with mold. The sheets were stained. Most of the water didn't make it to the shower head but came out the lower spout. Looks like the furniture came from Goodwill. That will teach me to find the cheapest room.
Stayed 1 night in Dec 2023

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I showed up late at night, sketchy neighborhood, and a woman behind glass in a stark "lobby" checked me in. I entered the room (outside entrance abutting a car dealership with very bright lights glaring in the room) to find out there were NO lights other than one above the sink, a puddle on the floor, and the curtain was not hung all the way and was not even wide enough to cover the window. There was a stain on the sheet when I pulled the covers back and the fridge/freezer had a puddle in it as well. I returned to the desk to tell them it was not clean or safe and I would not sleep there and found a different hotel. This place should be condemned.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dump
I'm 52 years old. Traveled plenty. Never left a review on anything. Worst place I've ever stayed. Stay somewhere else.
Stayed 2 nights in Nov 2023

2/10 Terrible

James

Stayed 1 night in Nov 2023

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
$50 charge for staying to insure room
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelled musty. The first room the toilet would not stop running. The chair was dusty, and there were cobwebs on the ceiling. I asked to be moved to another room. The second room-had a brown stain and dead bugs on the sheet and the bed spread was nasty and there weee bugs running around in the bathroom. They gave me a third room after I threatened to leave. It was nicer. The sheets and spread was clean. No bugs. Still smelled a little musty. But decent.
Stayed 2 nights in Oct 2023

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo trip layover
This was an inexpensive place to stay for a day-trip to Gatlinburg. It was a little further than I expected but the drive was beautiful with many changing leaves. The room was clean and the check-in and check-out were both easy. The man providing service was very friendly. I would recommend this hotel to anyone who does not need amenities. The room does not have a mini fridge, microwave or coffee pot. Restaurants and fast food are close by however.
Stayed 2 nights in Oct 2023

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

4/10 Poor

Devin

Disliked: Amenities
Need refrigerator and microwave in room
Stayed 6 nights in Oct 2023

2/10 Terrible

carmen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, roach in the room. Stinky.
Stayed 1 night in Oct 2023

2/10 Terrible

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful Place!
It was awful! I paid for and reserved a king bed with fridge and microwave. I got 2 full beds and no fridge or microwave. Lights didn't work so maintenance had to come. Dirty bathroom. Broken toilet tank lid that would cut you. No decor at all. Broken dresser drawers. No ice machine or coke machine. Will never stay here again and will tell everyone else not too!!! Pictures are what we got and then what we were supposed to get
Stayed 2 nights in Oct 2023

2/10 Terrible

Josh

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This was the most dirty hotel I've ever stayed in. I'm not confident the room was cleaned. There were stains on the bed, as well as hair and dried up soap in the bathroom. If I hadn't arrived late at night and anywhere else was available, I would have left. The walls were patchy, cheap light LED fixtures, holes in the bed cover, and the curtains were pinned together with paperclips. I DO NOT recommend this hotel.
Stayed 1 night in Oct 2023

6/10 Okay

Jeffrey

Stayed 2 nights in Oct 2023

4/10 Poor

Katie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old and in disrepair. They lost our reservation and when they gave us a room there was some kind of half frozen chicken in the freezer. I will never stay there again
Stayed 3 nights in Sep 2023

2/10 Terrible

Ronaldo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

2/10 Terrible

Yelena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero stars
Woke up with a squashed bug carcass pressed against me. Room condition is deplorable.
Stayed 1 night in Oct 2023

2/10 Terrible

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
The property was unsafe and I had to leave before I did check in. I called to get a refund but I did not make it in time. I purchased insurance on the room and have proof. I would need to receive a refund. Thank You, C.P.
Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not great wouldnt recommend it
Stayed 1 night in Aug 2023

2/10 Terrible

Gracie

Stayed 2 nights in Jul 2023

4/10 Poor

Roy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never cleaned my room old and rundown
Stayed 4 nights in Jul 2023

2/10 Terrible

Tamara, Rockvale

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Pubic hair & dirt in the bed. Dead roaches in the bathroom & animal hair all over the chair.. I’ve stayed at some bad places, but this was by far the worst I’ve ever seen!!! Checked out immediately after checking in
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay for
This is definitely a no frills motel. It didn't even have a table lamp and the phone in the room didn't work, so I had to use my cell phone to call the front desk. It wasn't the cleanest place, but at least it didn't have any insects.
Stayed 3 nights in Jun 2023

4/10 Poor

Torrance

Stayed 1 night in Jun 2023

4/10 Poor

Sean

Disliked: Cleanliness, staff & service
Shoulda spent the extra $$$
I got there too early to check in (that's my fault) but the dude didn't seem to know if I'd still have my room much later in the evening. Luckily, I did. Nobody was super rude, but no one was friendly either. My room had no outlets near the bed, TV didn't work, no WiFi, no cups for water, toilet was weird. Charged a $50 deposit in addition to me having already paid ahead... I did already get that back though. Fine as a last minute cheap option, but definitely not great.
Stayed 2 nights in Jun 2023

2/10 Terrible

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Total Dump RUN AWAY
This place is a roach motel. It has 3 different names on the building. I needed a place to stay for 2 days for a trip to the mountains. I didn't want to spend a lot of money and it was a bad mistake. The bed was a three inch mattress The couch looked like it came out of the dumpster. The TV was even worse there is one cheap the Lord blanket. The mattress didn't even have a fitted sheet on it. The toilet barely plushed I spent 6 hours. There long enough to sleep with my clothes on on the bed to get up at 6:00 in the morning. Which? Is when I had to. Leave? I booked a 2 night stay and never came back. Do not come to this place this is an extended stay motel for drug addicts somebody had some cats sleeping in their truck outside I was tempted to ask if I could sleep in the truck with the cats as it would have been a better accommodations. I will say the man that ran. The front desk was very nice and as accommodating as he could it's not his fault he just. works there but the place is a total dump
Stayed 2 nights in Jun 2023

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel I’ve ever seen. Should not be allowed to operate at that standard.

2/10 Terrible

Julia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Christie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was Gross the Fire Detector was laying on the counter by the sink the toilet, and Shower was gross the only reason I stayed was because the sheets where clean everything else in the room was gross also you get what you pay for 50 something dollars to me tgat was too much
Stayed 1 night in May 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service
Shower steam kept setting smoke alarm off
Stayed 1 night in May 2023

2/10 Terrible

Annesia

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was discussing and the bed was very squeaky. I left early because the shower was cold.
Stayed 2 nights in May 2023

2/10 Terrible

Timothy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
NO HOT WATER
Stayed 1 night in May 2023

4/10 Poor

Michael

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room not very clean. No garbage can. Dirty used towel laying on desk chair when we first got there. Never enough towels and wash cloths, even after asking for more. Was to have a frig and microwave. It didnt. Water did not get hot in shower. Smoke detecter was broken and parts missing. Empty toilet paper roll on holder when we arived. Room always smelled of cigarette smoke.
Stayed 4 nights in Apr 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After 50 years of travel I have finally reached the bottom! This is the worst place I have ever stayed and I’ve stayed in hundreds! Dirty, no hot water at all, unsafe, surly desk clerk, holes in the wall, blood stain in the commode, no fridge, airplane noise, dirty wash cloth left in bath tub, not even a nail to hang clothes,no cup of any description, wires protruding from the wall… just horrible!
Stayed 2 nights in Apr 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Basic Needs Met
Desperate for a room due to cancelled flight, it provided a roof, bed, and working toilet. Good location 5 minutes from airport. Staff is very pleasant and helpful. Shuttle to airport can be arranged for a small fee. Room leaves much to be desired: the non-smoking room smells like smoke and ashes were found; is missing light fixtures; linens are stained and dirty and the blankets are filled with burn holes; floors, toilet, shower, sink not cleaned. Amenities, including a/c, microwave, mini fridge, and basic cable tv are all operational.
Stayed 1 night in Mar 2023

2/10 Terrible

Ariana

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
We waited about 30 minutes before someone came back to check us in, and she was extremely rude when she did. Rooms were filthy, blood on blankets, roaches running on the floor, the list goes on. No other hotels available that late so I ended up sleeping in my car and didn’t receive a refund.
Stayed 1 night in Mar 2023

2/10 Terrible

Neil

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
AC Didn’t work. Had to move to another room. Place is filthy and falling apart. I’ve stayed several times and don’t expect much but it’s gotten worse. Might be time to find a better stopover on my way to the Smokies
Stayed 1 night in Mar 2023

2/10 Terrible

fidelis

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is so below standard. It needs renovation and cleaning. I will never recommend this place to anyone 😡.
Stayed 1 night in Mar 2023

2/10 Terrible

Jason

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive trashy hotel right under an air port. Cracked window and broken light shade. Ripped couch. No toilet paper in room. No shower amenities. Dirty mini fridge. Rude staff who didnt inform me of anything. Should have known from the 3 no refund signs i saw i n the office. Disappointed to say the least. I would have rather alept in my car.
Stayed 1 night in Mar 2023

10/10 Excellent

Timothy

Stayed 1 night in Jan 2023

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Richard

Stayed 1 night in Jan 2023

2/10 Terrible

William

Disliked: Cleanliness, amenities
There was no trash can in the room. The smoke detector was chirping when I arrived.

4/10 Poor

Phillip

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
My Worst Hotel Stay Ever
The nonsmoking room smelled like smoke. Duvet looked like a rat had chewed on it. Mold in fridge and shower. Hair in shower. Trash in trash can. Only one panel for curtain barely covering window. So little privacy and light streamed in all night. Looked like ceiling might fall.
Stayed 1 night in Nov 2022

2/10 Terrible

Marco

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Pesimo servicio los cuartos sucios y los que atienden enfrente prepotentes.
Stayed 7 nights in Nov 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

Tuong

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smell very bad, no hot water, and there are bugs living and dead.

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022