Klein Brunsrode Holidays from £197

The staff and room itself were fine, the issue was the air conditioning was broken during a heatwave. We checked out at 23:00 unable to sleep. Staff initially refused to refund until the next day, but eventually did it. Went to Doubletree by Hilton instead which had working air con. Staff admitted it was too hot to sleep in.

Was clean but low in provided amenities

Clean and convenient!

I would book this hotel again. It was well priced and in a very convenient area for travel. But there are two things that stick out: 1. The hotel room door didn't fully latch shut when I left for an hour. When I came back the door was visibly open. Luckily my room was further away and I was only out briefly. So the chance for someone to go into my room was limited. But it's still concerning. Nothing was missing. You need to make sure the door is fully shut, with a lot of force. 2. The WiFi policy is kind of odd. Only one device per room could connect at a given time. So if you have multiple devices (e.g traveling with a phone, tablet, and a laptop) or multiple people, not everyone can use the WiFi at the same time. Unless you pay extra. You have to log in and log out.