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Reviews of National Hotel

4 out of 5
National Hotel
Žveju St. 21/Teatro st. 1, Klaipeda

Reviews

9.0

Wonderful

Rating 10 - Excellent. 111 out of 193 reviews" "
Rating 8 - Good. 70 out of 193 reviews" "
Rating 6 - Okay. 9 out of 193 reviews" "
Rating 4 - Poor. 3 out of 193 reviews" "
Rating 2 - Terrible. 0 out of 193 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in a great location. We had a beautiful suite. We had a great buffet breakfast. Staff was very helpful. We enjoyed wine in the beautiful attached bar/restaurant.
Stayed 1 night in Mar 2024

10/10 Excellent

Rimante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 16 nights in Feb 2024

6/10 Okay

Ana

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There were some positives but unfortunately, the negatives meant that our overall experience was poor. Positive 1. Location of the Hotel 2. Staff at reception helpful Negative 1. On check in, we let them know we were Gold Expedia members and so they said an upgrade was available and we could swap rooms once it had been cleaned. After returning from dinner, we were told that the manager had now said this wasn’t possible even though an empty room was clearly available. 2. The rooms were tired and worn. Need an up dating. 3. The safe in the room was in a cupboard that didn’t open. We asked if they could change our room as we didn’t want to leave our valuables lying around. They said no and offered we left it with them at reception. Something I’m sure no-one would feel comfortable to do. 4. Dirty pillow case and towels. These should be checked prior to guests using them. That said, when this was raised with reception it was addressed immediately. 5. Housekeeping was a big problem. On the first day, the rooms weren’t cleaned until 5pm in the evening. As we were heading out on day 2, we asked for the room to be cleaned earlier but got back at 4pm to find the room still hadn’t been cleaned. We had to ask reception for new towels to be brought to the room which took a while to arriving. By this point we were feeling quite frustrated. When we raised these issues to the manager, she shrugged it off and said she didn’t see what the problem was. Wouldn’t stay here again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lorraine, Hyannis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to stay at if you want to walk around Klaipeda. Very authentic and rustic atmosphere but with all the necessary modern amenities. Staff was very friendly and helpful
Stayed 3 nights in Nov 2023

10/10 Excellent

Yeon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Virginija

Stayed 3 nights in Aug 2023

8/10 Good

Neil

Stayed 2 nights in Aug 2023

8/10 Good

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
A fabulous location in the Old Town. There is no onsite parking but it can be arranged by the hotel for €10 per night only 2mins walk away. We felt the hotel furnishings etc were starting to feel a bit dated. Breakfast was adequate but not as good as other similar hotels in Lithuania
Stayed 2 nights in Jul 2023

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Large room
Stayed 2 nights in Jun 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, excellent breakfast.
Stayed 2 nights in Jun 2023

10/10 Excellent

Audrey

Stayed 1 night in Jun 2023

8/10 Good

Didier

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very Pleasant stay in this hotel
Stayed 4 nights in Jun 2023

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

Eugeniusz

Stayed 1 night in Apr 2023

10/10 Excellent

Leonie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming facility with very helpful friendly staff who facilitated arrangements for us, including organising and paying for a taxi to meet our ferry. While the room was a little tired it was comfortable and warm. The hotels location is well located in the old town.
Stayed 2 nights in Oct 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2022

10/10 Excellent

Rugile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Vladimir

Stayed 1 night in Apr 2022

10/10 Excellent

Natalia

Stayed 1 night in Feb 2022

10/10 Excellent

Tim

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast/ Great location
Very nice hotel in the heart of the old city! 3rd time we have stayed over last the 6 months! Really nice breakfast! Great location !
Stayed 8 nights in Feb 2022

10/10 Excellent

sighvatur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great location, friendly and attentive staff, big rooms. Will stay again next time I'm in town.
Stayed 1 night in Jan 2022

10/10 Excellent

Giedre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was not nice, size of a cupboard and with low ceiling because of roof, look through the window to a wall, room was dark. Had to pay extra for parking. Food was very tasty, room service was good, staff friendly and helpful. For this high price, too many extra fees.
Stayed 2 nights in Aug 2021

10/10 Excellent

Halyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Great location, very comfortable room and amazing breakfast.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Natalija

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Juozas

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice
Nice 4 star hotel. Could make some upgrades. But still in good shape. Some rooms on 4th floor habe low sealing. Good location.
Stayed 2 nights in Oct 2020

8/10 Good

Aurimas

Stayed 1 night in Aug 2020

10/10 Excellent

Tatjana, Latvia, Riga

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Breakfast was good, bed was soft and comfy, staff was polite and helpful.
Stayed 1 night in Jul 2020

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy little place
The staff was friendly. The room was nice and clean. The bed was firm and incredibly comfortable as were the pillows. This was a quick little trip for us and we just needed a place to lay our heads. We didn't spend much time in Klaipeda, but if we had the location would have been absolutely perfect to explore the old town. I would definitely stay here agian.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2020

10/10 Excellent

gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a fantastic location in the heart of the Old Town. Only a few minutes easy walk to the Old Ferry Terminal so ideal for visiting the beautiful Curonian Spit. Nice breakfast, lovely friendly, very helpful staff and a very spacious and quiet room.
Stayed 3 nights in Aug 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice smaller hotel in the downtown area. No gym or valet, but that was not a big deal didn't expect one. They advertised parking was free but had to pay E4 ... again not a big deal. Overall I would recommend this hotel.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and cozy place with very good breakfast
Very good breakfast. Nice surroundings, especially during Christmas time. Bathroom could be renovated more stylish.
Stayed 1 night in Dec 2018

8/10 Good

Eric

Liked: Cleanliness, staff & service
Well-Located Hotel Getting a Little Long in Tooth
Hotel was very well-located in the Old Town and enjoyed walking around the cobblestoned streets. Many great restaurants and bars situated nearby. Breakfast buffet was nice and hearty though the egg dishes could use a little improvement. Rooms did seem a little worn and dated. Bathtub/shower also seemed a little treacherous getting in & out of and do not remember it being outfitted with grab-bars.
Stayed 1 night in Nov 2018

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will return!
Nice, old hotel. Location is perfect for restaurants and bar hopping. I really enjoyed the breakfast, as well.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At the center of Klapeda's old town but still quiet and relaxing.
Stayed 1 night in Aug 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Great!
Our favorite hotel in Klaipeda. Staff is always friendly and the rooms are always quiet and comfortable. Dinner in the restaurant is tasty and affordable. I highly recommend
Stayed 2 nights in Jul 2018

10/10 Excellent

Stephanie, London, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with great restaurant and free breakfast in the heart of old town. Hotel staff assisted with a birthday surprise and were very helpful throughout our stay. Air conditioning worked efficiently and internet was fast. Clean and comfortable!
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great once again!
This hotel was great again, as always! We always stay at this hotel when traveling to Klaipeda (at least when it is available). It is quiet, clean, convenient to local attractions. Breakfast was wonderful again, as always.
Stayed 1 night in Oct 2017
Dear Robert, Thank you for an amazing review! Looking forward to see you back! Sincerely Yours - National Hotel team

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May 2017
We stayed here one night on a week tour of Lithuania. The hotel and its restaurant were both excellent.

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hans, Tallinn
Perfect for the purpose of my visit

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lesley

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
OK for one night only
The hotel is tired and the staff pleasant. Breakfast is nice. Great location in old city. We were in a small room directly above an incredibly loud wedding that went on until 2 am officially - but did get a room change to an even smaller room up one floor level where it was quieter. Ok for one night only.

6/10 Okay

Gintare, Tallinn

Liked: Cleanliness
Disliked: Staff & service
It used to be a better service
Hotel is located in an amazing place, the old town of Klaipeda. Hotel itself is definitely okay, one of the better ones to stay in Klaipeda, but that could be due to the fact that there is no normal hotels in Klaipeda yet. (Radisson or National, no other comes close to 3 star hotel, or is it 4 star hotel? :)) National is good as well for the Fat Cat restaurant, which is attached to the hotel + they are the ones dealing with room service. Administrators in the hotel tend to be rude & moody too. Basically, what I am trying to say, for now in Klaipeda this hotel is okay, the minute there will open a new one better one, I will start using the other hotel.

10/10 Excellent

Robert, Vilnius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always
My wife and I always stay at the National Hotel when in Klaipeda, which is 3-4 times each year. The location is very convenient to various attractions, the hotel is always neat and clean, and the staff is always friendly and helpful.

10/10 Excellent

Chris, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, hotel had ambience, friendly staff
Not many restaurants were open nearby, it's much more of a bar culture, as the bar's were very friendly, and also served food. Great stay.