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Reviews

3.7 / 5Good
693 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    University of Guelph
    7 min walk
  • Popular Location
    Alumni Stadium
    15 min walk
  • Popular Location
    Stone Road Mall
    2 min drive
  • Airport
    Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    53 min drive

Choose dates to view prices

Book online or call:

020 3564 4853
  • Standard Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Deluxe Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Guelph

Located in Guelph, Royal Brock Hotel is in an area with good shopping. Macdonald Stewart Art Centre and McCrae House are cultural highlights, and some of the area's activities can be experienced at Victoria Park Golf Club East and Terre Bleu Lavender Farm. Bingemans and Guelph Grotto Climbing Company are also worth visiting.

Popular Location

What's nearby

  • University of Guelph - 7 min walk
  • Alumni Stadium - 15 min walk
  • Stone Road Mall - 2 min drive
  • University of Guelph Arboretum - 4 min drive
  • Guelph Market Square - 4 min drive

Getting around

  • Guelph Station - 7 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 52 min drive

About this property

Royal Brock Hotel

3-star hotel, walk to University of Guelph
An outdoor pool, a 24-hour business centre and conference space are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 104 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and LCD TVs with cable channels. MP3 docking stations, room service (during limited hours) and free newspapers are among the other amenities available to guests.
Royal Brock Hotel offers 104 forms of air-conditioned accommodation with MP3 docking stations and free newspapers. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
This Guelph hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Free continental breakfast available daily 6 AM–10 AM
Room service available

Things to do

Outdoor pool

Family friendly

Dry-cleaning service
Laundry facilities
Outdoor pool
Fridge

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Multilingual staff

Languages spoken

English
French
Spanish

Business services

24-hour business centre
Meeting rooms
Conference space (6492 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Fireplace in reception
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

32-inch LCD TV
TV channels
MP3 dock

Food and drink

Coffee/tea maker
Fridge

More

Connecting rooms available
Desk
Free local calls
Free newspapers
Iron/ironing board

Policies

Check-in

Check-in between 3 PM - 5 AM

Check-out

Check-out before noon
Late check-out subject to availability

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: CAD 50.00 (subject to availability)
  • In-room microwave fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Best Western Plus Royal Brock Hotel Guelph
  • Best Western Plus Royal Brock Hotel
  • Best Western Plus Royal Brock Guelph
  • Best Western Plus Royal Brock
  • Best Western Plus Royal Brock Hotel And Conference Centre
  • Best Western Guelph
  • Royal Brock Hotel Guelph
  • Royal Brock Guelph
  • Royal Brock
  • Best Western Plus Royal Brock Hotel Conference Centre
  • Best Western Guelph
  • Guelph Ramada
  • Royal Brock Hotel Guelph
  • Ramada Guelph
  • Royal Brock Hotel Hotel
  • Royal Brock Hotel Guelph
  • Royal Brock Hotel Hotel Guelph
5 - Excellent
125
4 - Good
320
3 - Okay
156
2 - Mediocre
72
1 - Poor
20
3.8
Cleanliness
4.0
Service and Staff
3.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The rooms were huge. Loved the location close to shopping, restaurants, and the university. Staff was lovely.

Stayed 3 nights in Sep 2018

3/5

  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service

This is not our first time stayed with Royal Brock Hotel, the previous experience was great that's why we came back again. The cleanliness was still good, breakfast was decent, yet the front desk staff was disappointing us. He had a negative attitude, ignored us when we stepped into the hotel, myself work in the hospitality industry, I can't believe that being a front desk agent can be this impolite. I didn't expect this from RB.

Stayed 2 nights in Jun 2018

3/5

    It served the purpose.

    I have chosen this hotel because of its close proximity to the local university (five minutes walk just across the street). I later found out that it was an old Best Westen now operating as Royal Brock. The hotel is no doubt very old and poorly maintained, a reason for the very reasonable rate. Much work is needed especially in the toilet. However, the staff at the reception (the only staff I have interacted with while staying there for two nights) was very friendly and helpful, the WiFi works good, and if one isn’t picky, the hotel does offer a simple breakfast for free every morning. Oh, and it does have a decent indoor pool.

    Stayed 2 nights in Sep 2018

    2/5

    The room is clean, but it's OLD, air con too loud

    The staff is friendly and helpful, but I can see the budget very limited, feel sorry the front desk staff has to do EVERYTHING. The housekeeper didn't clean our room for 3 days, 1st day my husband put privacy sign on by mistake, next 2 days no sign was on, but still didn't clean the room, the toilet is ALMOST plugged, the sink is 80% plugged up, call front desk, sent plumber right away, WIFI is very weak which my son complained most, leaking water from the roof water all over the stairs after the big rain storm. Didn't try the breakfast at all. so no commend.

    Pros: Staff

    Cons: too many to mention

    Location: Great location to school which is we need.

    Stayed 3 nights in Sep 2018

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