Ratings based on 305 Verified Reviews

3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Apr-2017
Stayed two nights and the staff was always nice. Room was clean and the continental breakfast had many choices.
2 out of 5
by A verified traveller

Conveniently located

Posted 12-Mar-2017
There were holes in the wall from the minimal "renovations" just filled with coloured caulking. Ceiling hasn't been painted since it was Built. Tiny dirty ugly shower, TINY room! No closet. Bed was clean and comfortable tho
4 out of 5
Recommended
for Everyone
by A verified traveller from London, ON

Nice hotel but between 2 main roads

Posted 06-Mar-2017
Pros: The bathroom was very clean and there were a lot of toiletry items, towels, etc. The bed was very comfortable as well.
Cons: The bedroom could have been vacuumed more thoroughly. The TV was also small and old (picture appeared very pixelated).
Location: Hotel is located between 2 busy roads and the driveway is difficult to see and access.
This was my second time staying there in a month. I only stayed one night and only checked in around 7pm and out at 8am, so I don't really have much to go on, however it was a nice hotel, nice staff, adequately clean bedroom (could have used a more thorough vacuuming), very clean bathroom. Complimentary breakfast was nice as well.
5 out of 5
by Gary

Posted 23-Feb-2017 on Hotels
Both of us had back pain in am
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 18-Feb-2017 on Hotels
3 out of 5
by Marianne

Not up to potential

Posted 10-Feb-2017 on Hotels
There was no heat in room and no one on site to fix it. We has unpacked and settled in before we noticed heat was not working. We were gone most of the time so just had an extra blanket brought for each of us. Too cold to shower in the morning so ate breakfast and left for home. Sink did not drain well so can only imagine what shower might have been like.
5 out of 5
Recommended
for Everyone
by A verified traveller

Well located and comfortable.

Posted 09-Feb-2017
Pros: As above.
Cons: nil
Location: We relied on taxis to get us where we wanted to go.
Excellent staff who were very helpful, especially as we tried to pre-book with Air Canada. Tasty and ample breakfast. Easy check-out. Excellent all round experience. We will probably be back!
4 out of 5
Recommended
for Everyone
by A verified traveller from London, ON

Nice hotel, great staff, inconvenient location

Posted 08-Feb-2017
Pros: The room was spacious and very clean
Cons: Bathroom (especially the bathtub) Driveway needs to be more visible
Location: Many things to do nearby: restaurants, shops, movies, Bingeman's. Not far from downtown core.
The hotel was great and the staff were kind and friendly. The room was spacious and very comfortable. The room was clean and in good condition, however the bathroom could be in better condition. I only stayed one night, so it wasn't a bad experience. It was also very difficult to see and to access the entrance to the hotel since the driveway is somewhat hidden and on an angle. You have to actually drive past the hotel and look behind you to see it. It may be more accessible and visible in the summer months, however. It is also on a busy main road, so turning left to get into the driveway if you're coming in that way is very difficult. Thank you for a great experience overall and I will be back!
5 out of 5
by A verified traveller

Posted 31-Jan-2017 on Hotels
The accommodations were great, the hot breakfast was delicious and had a good variety. Would definitely recommend it...
4 out of 5
Recommended
for Everyone
by A verified traveller from kitchener

Nice hotel!

Posted 30-Jan-2017
Had a great experience and good stay.centrally located and great staff.