Ratings based on 281 Verified Reviews

3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller

Posted 23-Jan-2017
Good if ordinary hot breakfast. A little run down but no problem. Noisy kids running in halls and noisy people smoking outside with loud voices and banging doors until midnight.
4out of 5
for Everyone
by A verified traveller

Good location

Posted 16-Jan-2017
Pros: Free breakfast and location.
Right off Highway so very convenient to get around. They offer sauna but was broken. Don't know if getting fixed. Hot tub was dirty. Breakfast was good.
2out of 5
by A verified traveller

No sleep

Posted 05-Dec-2016
Cons: They booked us in a room for someone needing a wheel chair.
They booked us in with a hallway full of kids from some sport. They ran the hall till midnight. I called the desk twice, they did nothing.
4out of 5
for Families
by A verified traveller from Tecumseh, Ontario

Nice hotel, easy access. Pleasant surroundings, su

Posted 02-Dec-2016
Pros: Excellent facility.
Cons: Nothing
Location: Just visiting family, not interested in any amenities, thank you.
Very comfortable. A little pricey for 80 year olds visiting family.
1out of 5
by A verified traveller from ontario

Worst hotel ever

Posted 20-Nov-2016
Pros: Staff nice and free parking.
Cons: I think because of the location...relocate!
Location: Bad location right off busy four lane hwy.. area seems run down.
Location right on hwy so noisy, night light by door had no on off switch so room too light to sleep, sink did not drain properly, carpet dirty, over priced compared to other hotels. Very unhappy. Expedia should not have this hotel on there website.
2out of 5
by A verified traveller from Ontario

Hockey in the Hall

Posted 12-Nov-2016
Pros: Good location, provided you don't face the noisy highway
Cons: First there was no room to park. Then there was the drinking in the lobby. According to the shouted conversations in the hall outside my door at 1:00 am, a hockey group had booked 60 rooms for the weekend "but no one told us we couldn't drink in the hall". Hockey moms shouting at staff and security, in front of hockey kids running up and down the hall. Not a good example. One valid point from the hockey parents was that after the block of 60 rooms was booked 3 months before, the hotel shouldn't have booked other guests who wouldn't appreciate the hallway parties.
4out of 5
by A verified traveller

Very comfy bed

Posted 24-Oct-2016 on Hotels
The hotel itself is good, although I was a bit disappointed in the lack of vegan options for breakfast.
5out of 5
for Everyone
by A verified traveller

Nice experience

Posted 24-Oct-2016
Pros: The room was lovely. Very quiet. It was very clean & the bathroom was spotless. Great shower & the bed was very comfortable.
Cons: N/A
Location: Being at the exit for Weber St was very convenient, easy & also the same exit for the Kitchener Farmers Market. Close to the mall on Fairview St.
The staff at the front desk were great. Very helpful in giving me directions to where I was going. They knew I was having to be at a gathering & I had an early check-in request on my file. It was available. I was so thankful for that. Great personalities & we had a few laughs. Very nice & friendly ladies. Gave me directions on how to get to the 401 quicker than I was going to use. The two ladies looking after the breakfast were nice. The food was delicious & they kept replenishing everything when it was going down. Everything in the room was clean & looked after. Nice offering for the breakfast. Everything that anyone needed was there.
2out of 5
by A verified traveller

Posted 16-Oct-2016
Cons: Hairs on towels
Loud noise outside door from 12:30-1:15 even after informing staff
4out of 5
for Everyone
by A verified traveller from Burlington Ont

Nice stay for Octoberfest. Comfortable room.

Posted 11-Oct-2016
Comfortable bed. Polite staff. Breakfast pretty good but breakfast room too small for the amount of people.