expedia
Photo gallery

West End Hotel

Star Rating
3 out of 5

Information

Reviews

4.2 / 5Very Good
64 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free parking
  • Restaurant

Map

What's nearby

  • Popular Location
    Bishop's Palace
    4 min walk
  • Popular Location
    Earl's Palace
    5 min walk
  • Restaurant
    Armed Forces & Veterans Breakfast Club
    2 min walk
  • Restaurant
    Zio Franco's
    2 min walk
  • Airport
    Kirkwall (KOI)
    6 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2019-11-20. Try updating your dates to see prices for your trip.

    About this area

    Kirkwall

    West End Hotel is located in Kirkwall. Earl's Palace and Bishop's Palace are local landmarks, and the area's natural beauty can be seen at Mainland and Scapa beach. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Bishop's Palace - 4 min walk
    • Popular Location
      Earl's Palace - 5 min walk
    • Popular Location
      St. Magnus Cathedral - 6 min walk
    • Popular Location
      Scapa beach - 3 min drive
    • Popular Location
      Balfour Castle - 84 min drive

    Getting around

    • Kirkwall (KOI) - 6 min drive

    Restaurants

    • Armed Forces & Veterans Breakfast Club — 2 min walk
    • Zio Franco's — 2 min walk
    • Happy Haddock Fish & Chips — 2 min walk
    • SunBean Coffee House — 3 min walk
    • Lucano — 3 min walk

    About this property

    West End Hotel

    3-star hotel with free breakfast and restaurant
    This smoke-free hotel features a restaurant, a bar/lounge and a meeting room. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, laundry facilities and a garden. All 10 rooms offer free WiFi, room service (during limited hours) and flat-screen TVs with digital channels. Other amenities available to guests include coffee/tea makers, free bottled water and hairdryers.
    West End Hotel offers 10 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with digital channels.
    Bathrooms include a shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. This Kirkwall hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
    The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.
    This business-friendly hotel also offers a garden, concierge services and laundry facilities. Complimentary self-parking is available on-site.
    West End Hotel is a smoke-free property.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking

    Food and drink

    • Free full breakfast
    • 1 restaurant
    • 1 bar
    • Room service available

    Family friendly

    • Laundry facilities

    Guest services

    • Concierge services
    • Daily housekeeping
    • Front desk (limited hours)
    • Laundry facilities
    • Luggage storage

    Business services

    • 1 meeting room

    Outdoors

    • Garden

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    More

    • Smoke-free property

    Room amenities

    Bathroom

    • Bathrobes
    • Free toiletries
    • Hairdryer
    • Shower

    Entertainment

    • digital channels
    • flat-screen TV

    Food and drink

    • Coffee/tea maker
    • Free bottled water

    More

    • Desk
    • Iron/ironing board (on request)

    Nearby things to do

    Where to eat

    • On-site dining venue – Serves breakfast, lunch and dinner.
    4.2

    Very Good

    5 - Excellent
    22
    4 - Good
    33
    3 - Okay
    7
    2 - Mediocre
    2
    1 - Poor
    0
    4.5
    Cleanliness
    4.6
    Service and Staff
    3.9
    Amenities
    4.0
    Property condition

    3/5

    A Different Slant on Hotel Accommodation......

    The hotel was clean and service was excellent. I only ate breakfast there but is was very good. However the single room I had as a solo traveller wasn't so great. The single bed was comfortable enough, but sleeping tended to be disturbed by noise such as snoring, phone conversations and drawers and doors opening and closing from neighbouring rooms. The walls seemed quite thin. The room itself was the smallest I've ever stayed in, with no chair. Consequently there was nowhere to sit except on the bed, or put clothes for the next day or incidental items on except on the floor alongside my suitcase which was already there since there was nowhere else to put that either. The wardrobe contained four coathangers (it was too small to accommodate more than that), one of which was occupied by the hotel-supplied bathrobe. So I had to resort to hanging clothes on the door edges themselves, or putting them on the floor too. Stepping over everything was made slightly more hazardous by the fact that the floor sloped. This took a bit of getting used to, but eventually I did. The hotel wifi disappeared the second day I was there and was out until the day before I left. Unfortunately mobile reception (on Three at least) was almost non-existent so this created some problems until the hotel staff kindly gave me the password for a private network they had. All in all not the most comfortable stay I've ever experienced. Possibly the double rooms are better......?

    Stayed 7 nights in Oct 2019

    5/5 Excellent

    Traditional Hotel

    Property was well kept and warm The staff were friendly and helpful. The breakfast was excellent. Hotel in a quiet part of town about 10 mins walk to centre. Room a little dated. What you would call traditional rather then modern.

    Stayed 1 night in Oct 2019

    4/5 Good

    Nice older property with easy walking access to Kirkwall attractions. Great food and bar on site with a parking lot. Lots of stairs and kind of a maze getting to our room. No elevator and thus may not appropriate for those who are walking impaired.

    Stayed 4 nights in Sep 2019

    5/5 Excellent

    Well worth a visit for a stay or bite

    Great hotel and has a great restaurant attached as well! One of the best in Kirkwall

    Stayed 2 nights in Sep 2019

    4/5 Good

    Lovely friendly staff, food was delicious. Would have liked a view from my single room but the hotel itself was v attractive and great location too.

    Stayed 3 nights in Sep 2019

    Tell us how we can improve our site