Double Room | Desk, iron/ironing board, bed sheets
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Reviews of The Victoria Hotel

3 out of 5
The Victoria Hotel
28 Victoria Road, Kirkcaldy, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 189 out of 299 reviews" "
Rating 8 - Good. 86 out of 299 reviews" "
Rating 6 - Okay. 14 out of 299 reviews" "
Rating 4 - Poor. 4 out of 299 reviews" "
Rating 2 - Terrible. 6 out of 299 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff polite and helpful. Clean rooms updated and great food and bar.
Stayed 7 nights in Apr 2024

10/10 Excellent

Dr Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a convenient area of Kirkcaldy. The staff, from the room service to the bar and restaurant, were excellent; professional, helpful and friendly. This was my second visit to Kirkcaldy in almost 60 years; my first was to a cousin's 65th party at The Victoria some 11 years ago. Kirkcaldy, itself, was immensely disappointing (mind you, whoever goes back to a place they were born and brought up in finds that it is otherwise) but The Victoria exceeded expectations. A huge thank you to all the staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly and helpful staff. Lovely meals. Good location, close to where our friends stayed. Only gripes were room very hot but did manage to get window opened. Shower lovely and hot but not great water pressure. Very good price. Will definitely stay again 👍
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott Allen

Travelled with group
Great food, great people!
Stayed 7 nights in Apr 2024

10/10 Excellent

Hester

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place to stay in Kirkaldy. Excellent value. Nothing was too much trouble for the staff. Friendly bar environment and generous breakfasts.
Stayed 3 nights in Apr 2024
Response from The Victoria Hotel on 9 Apr 2024
We are glad you enjoyed your stay! look forward to seeing you again,

6/10 Okay

Cat

Liked: Cleanliness
The property was walkable for work and meetings. The staff were reasonably friendly. I had a do-not-disturb sign on my door while I was out and yet staff entered the room.
Stayed 4 nights in Mar 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well worth visitin; staff lovely, only down side was noise of slaming doors:
Stayed 2 nights in Mar 2024
Response from The Victoria Hotel on 23 Mar 2024
Thank You

8/10 Good

natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean enough, comfortable enough & a good breakfast 👍
Stayed 1 night in Mar 2024
Response from The Victoria Hotel on 19 Mar 2024
We are glad you enjoyed your stay

8/10 Good

Catriona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean. Staff were helpful & friendly. Food was fab
Stayed 3 nights in Mar 2024
Response from The Victoria Hotel on 19 Mar 2024
We are glad you enjoyed your stay

10/10 Excellent

Zoi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from The Victoria Hotel on 19 Mar 2024
We are glad you enjoyed your stay

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean and friendly staff. Excellent breakfast.
Stayed 1 night in Mar 2024
Response from The Victoria Hotel on 19 Mar 2024
We are glad you enjoyed your stay

8/10 Good

kelly

Stayed 6 nights in Feb 2024
Response from The Victoria Hotel on 23 Mar 2024
Thank You

10/10 Excellent

Elena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, relaxing, surprisingly reasonable food. The only problem was, the internet didn't work--neither in the rooms, nor in the public areas.
Stayed 2 nights in Feb 2024
Response from Hotel Reception on 15 Feb 2024
Thank You!

10/10 Excellent

Annie

Liked: Amenities
Great place to stay. It’s clean, comfortable beds, traditional decor,friendly helpful staff, near the train station. Very reasonable rates.
Stayed 2 nights in Feb 2024
Response from The Victoria Hotel on 15 Feb 2024
We are glad you enjoyed your stay

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from The Victoria Hotel on 19 Mar 2024
We are glad you enjoyed your stay

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was very nice, the staff were all friendly. The breakfast included in the price was amazing value for money. Would definitely stay again but ask for a room at the back of the hotel as ours was on the front overlooking the road & was very noisy.
Stayed 2 nights in Jan 2024
Response from The Victoria Hotel on 15 Feb 2024
We are glad you enjoyed your stay

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice room, amazing service, reslly good breakfast, would definatley recommend!
Stayed 1 night in Jan 2024
Response from The Victoria Hotel on 15 Feb 2024
Thank You, We are glad you enjoyed your stay

10/10 Excellent

Isabell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a real treat to stay in. My sisters and I were attending a family funeral and could not fault the Victoria Hotel. Every staff member was efficient, friendly and could not do enough to help us. Errin immediately offered to provide a packed lunch when there was a problem with our train travel. We sampled breakfast, high tea and dinner all of which were excellent. We had a very positive experience and have no hesitation in recommending this hotel.
Stayed 3 nights in Dec 2023
Response from The Victoria Hotel on 15 Feb 2024
Thank You for your kind review, We are glad you enjoyed your stay with us!

8/10 Good

Euan

Liked: Amenities
Hotel was what expectations of the property prior to arrival. My only complaint would be the shower required a thorough clean as what looked like huge snorter on wall
Stayed 1 night in Dec 2023

10/10 Excellent

Mary, Silsbee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Victoria is definitely a place where I would book again and recommend to friends. The room was very clean and well appointed, and the staff were friendly and helpful, and made for a fun stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Stayed 1 night in Dec 2023

8/10 Good

BRADLEY

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay. Really good selection of fruit and cereal etc and the cooked breakfast was very tasty also. Will use this hotel again.
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Stayed 4 nights in Nov 2023
Response from The Victoria Hotel on 15 Feb 2024
Thank You!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old hotel, room was comfy and warm. Friendly and helpful staff
Stayed 2 nights in Nov 2023
Response from Hotel Reception on 28 Nov 2023
We are glad you enjoyed your stay

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay regularly, and the welcome i usually receive is so friendly and warm. Such lovely staff.
Stayed 1 night in Nov 2023
Response from Hotel Reception on 28 Nov 2023
Thank You! See you again soon

8/10 Good

Terence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent. Shower in room 18 requires attention, shower head holes abit blocked I think
Stayed 2 nights in Nov 2023
Response from Hotel Reception on 28 Nov 2023
we will have maintenance have a look. We are glad you enjoyed your stay

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Reception on 21 Nov 2023
Thank You

8/10 Good

Lucy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel to stay at!
Stayed 2 nights in Nov 2023
Response from Reception on 14 Nov 2023
Thank You!

8/10 Good

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely big room lots of space to work in. The food was good and reasonble in price. Breakfast was fresh. All staff were friendly. Free parking.
Stayed 1 night in Oct 2023
Response from Hotel Reception on 30 Oct 2023
Thank you for kind review.

10/10 Excellent

Johanne

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lovely stay
Stayed 2 nights in Oct 2023
Response from Reception on 27 Oct 2023
Thank you!

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to place to stay
I stay here regularly for work. Lovely hotel, very comfy bed. Convenient placement close to my work.
Stayed 1 night in Oct 2023
Response from The Victoria Hotel on 17 Oct 2023
Hi Katherine,Thank you for your review, we do appreciate it. look forward to seeing you next time :)

10/10 Excellent

Katherine E

Stayed 1 night in Oct 2023
Response from Hotel Reception on 17 Oct 2023
Thanks

10/10 Excellent

William

Stayed 2 nights in Sep 2023
Response from Reception on 3 Oct 2023
Thank you!

10/10 Excellent

Paul

Stayed 3 nights in Sep 2023
Response from Hotel Reception on 28 Oct 2023
we are glad you enjoyed your stay!

10/10 Excellent

Katherine E

Stayed 1 night in Sep 2023
Response from Victoria Hotel on 1 Oct 2023
Thank you!

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hotel. It’s very cute, giving vibes of old town. Bad thing is that as it’s not the city, there were not too much restaurants around, and there’s no uber around. Taxis were not available for our return to the airport and that made me nervous (but if I knew that, I would have reserved it with time, so also my responsibility. Coming from a tour and the city, I was expecting the same accessibility. But the hotel and staff are REALLY KIND and NICE. I liked them a lot.
Stayed 3 nights in Sep 2023
Response from Victoria Hotel on 30 Sept 2023
We are glad you enjoyed your stay!

10/10 Excellent

Mick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely stay, huge room, comfy bed, nice shower. Really good breakfast and friendly staff
Stayed 1 night in Sep 2023
Response from Victoria Hotel on 30 Sept 2023
We are glad you enjoyed your stay!

10/10 Excellent

Struyven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly, rooms clean, nice and spacey, breakfast good, location is good to reach walking from the train station or by bus
Stayed 1 night in Sep 2023
Response from Hotel Reception on 27 Sept 2023
We are glad you enjoyed your stay!

10/10 Excellent

Katherine E

Stayed 1 night in Sep 2023
Response from The Victoria Hotel on 27 Sept 2023
We are glad you enjoyed your stay!

10/10 Excellent

Katherine E

Stayed 1 night in Sep 2023
Response from The Victoria Hotel on 27 Sept 2023
Thank You! we are glad you enjoyed your stay

8/10 Good

Peter

Stayed 9 nights in Sep 2023
Response from Reception on 7 Oct 2023
Thank you

8/10 Good

Scott

Travelled with family, Travelled with partner
Liked: Cleanliness
Front desk was not occupied when we arrived. Not a big deal as the staff was in the lounge and available to check us in. Room was VERY hot even fan could not cool it down. Staff was friendly enough. Just not much in close proximity that was open after 6:00 PM.
Stayed 1 night in Aug 2023
Response from Hotel Reception on 6 Sept 2023
Thank You

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Stayed 3 nights in Aug 2023
Response from Hotel Reception on 6 Sept 2023
Thank You, we are glad you enjoyed your stay

10/10 Excellent

Katherine E

Stayed 1 night in Aug 2023
Response from Hotel Reception on 6 Sept 2023
Thank You

10/10 Excellent

craig robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Hotel Reception on 6 Sept 2023
Thank You

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff and great food, a lovely place to stay
Stayed 1 night in Aug 2023
Response from Hotel Reception on 31 Aug 2023
Thank you, we are glad you enjoyed your stay

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spotlessly clean and well decorated. Lovely staff and excellent food at a reasonable price.
Stayed 1 night in Aug 2023
Response from Reception on 26 Aug 2023
Thank You! we are glad you enjoyed your stay

10/10 Excellent

Harshal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, very good hosts
Stayed 1 night in Aug 2023
Response from Hotel Reception on 17 Aug 2023
Thank You! we are glad you enjoyed your stay