Exterior

Reviews of The Inn at the Crossroads

2 out of 5
The Inn at the Crossroads
128 West Main Street, Lake City, SC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 431 out of 573 reviews" "
Rating 8 - Good. 109 out of 573 reviews" "
Rating 6 - Okay. 17 out of 573 reviews" "
Rating 4 - Poor. 10 out of 573 reviews" "
Rating 2 - Terrible. 6 out of 573 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, everyone was friendly from check-in to dining.
Stayed 4 nights in Mar 2024
Response from Sean GM on 23 Apr 2024
Hello Tyler,I cannot wait to share this with the team! Thank you for your wonderful feedback and high rating for your experience at The Inn at the Crossroads in Lake City, South Carolina. Our team is passionate about providing friendly service along with pristine rooms and outstanding amenities. Please feel welcome to let us know if you would like to share any further feedback or suggestions. Thanks again for being our guest. Kindly, Sean Douglas - General Manager

8/10 Good

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Really appreciated the professionalism of the staff and the amazing hospitality.
Stayed 2 nights in Apr 2024
Response from Sean GM on 22 Apr 2024
Hello Lynn,On behalf of The Inn at the Crossroads team, we are thrilled to hear that you had a wonderful stay with us and that we could meet your needs. Our dedicated staff strives to ensure our guests experience clean, comfortable rooms and enjoy our fantastic amenities. Your recognition and high rating mean a lot to us, and we sincerely appreciate it. We eagerly anticipate the opportunity to welcome you back soon!Thanks again,Sean Douglas - General Manager The Inn at the CrossroadsLake City, South Carolina

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the concierge service, the Lucious Entrees offered in the Restaurant.Most all the charms of the Hotel which encompass a touch of tradition and modern day charm. Its Ambience is breathtaking. As long as the cost remains Competitive, this Hotel will be my to go to place for lodging whenever I am in the region
Stayed 2 nights in Apr 2024
Response from Sean GM on 14 Apr 2024
Thank you, Anna, for your wonderful compliments and five-star rating! The staff at The Inn at the Crossroads is passionate about providing great service and fantastic amenities. We all appreciate your recognition and are grateful that you chose to stay at our hotel when traveling to Lake City. Please let me know if you would like to share any additional feedback anytime. Thanks again for being our guest.Best regards,Sean Douglas - General Manager

10/10 Excellent

Gardenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 3 nights in Apr 2024
Response from Sean GM on 14 Apr 2024
Hello Gardenia,Thank you for the wonderful five-star rating and compliments you provided during your stay at The Inn at the Crossroads in Lake City, South Carolina. Our dedicated team is devoted to delivering clean, comfortable accommodations equipped with various fantastic amenities. Your feedback is immensely valued, and I am always available for a personal discussion to explore any further recommendations to enhance your future experiences with us. Once again, many thanks and kind regards, Sean Douglas - General Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and restaurant were very nice
Stayed 4 nights in Mar 2024
Response from Sean GM on 18 Mar 2024
Hello Thomas,We are so glad you enjoyed your experience at The Inn at the Crossroads in Lake City, South Carolina! Thank you for the compliments and five-star rating. Please feel free to share any suggestions you have to help us improve your experience during your next visit. We're always eager to enhance our services based on your feedback. All the best and thanks again. Sean Douglas - General Manager

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely off the beaten path but a very welcome Haven off I 95 in the rainstorm. Also worth the trip out to get there nicely appointed comfortable and quiet :-)
Stayed 1 night in Mar 2024
Response from Sean GM on 15 Mar 2024
Hello Craig,Thank you so much for your compliments and a five-star rating on your recent stay at The Inn at the Crossroads in Lake City, South Carolina! We appreciate you being our guest and are grateful to be recognized for providing great service, clean comfortable rooms, along with fantastic amenities. Please do not hesitate to let us know if you would like to share any additional feedback anytime. We look forward to seeing you again in the future! Best wishes, Sean Douglas - General Manager

8/10 Good

Yukia

Stayed 2 nights in Jan 2024
Response from Sean GM on 21 Mar 2024
Hello Yukia,Thanks so much for taking the time to leave a high rating for your recent stay at The Inn at the Crossroads. Our staff appreciates being recognized for providing friendly service, comfortable rooms, and fantastic amenities.Please let us know if you would like to share any feedback about your stay. We look forward to seeing you again the next time you are in the Lake City area. Thanks again, Sean Douglas -General Manager

10/10 Excellent

Robert

Stayed 1 night in Feb 2024
Response from Sean GM on 21 Mar 2024
Thank you very much, Robert, for the five-star rating on your recent stay at The Inn at the Crossroads in Lake City, South Carolina! We appreciate you being our guest and are grateful to be recognized for providing great service, clean, comfortable rooms, fantastic amenities, and an ideal location. Please do not hesitate to let us know if you would like to share any feedback anytime. We look forward to seeing you again soon! Kind regards,Sean Douglas - General Manager

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sean GM on 6 Feb 2024
Dear Justin,It was so thoughtful of you to take the time to leave a five-star rating! Thank you. Please do not hesitate to let us know if you would like to add any additional suggestions or feedback to best serve you the next time you stay at The Inn at the Crossroads in Lake City, South Carolina.Kind regards and thanks again for being our guest!Sean Douglas - General Manager

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Local nice stay with beautiful rooms.
Stayed 3 nights in Jan 2024
Response from Sean - GM on 20 Jan 2024
Hello Richard,It was so kind of you to take the time to leave such a positive review and a 10 out of 10 rating! Thank you. Please do not hesitate to let us know if you would like to add any additional suggestions or feedback to best serve you the next time you stay at The Inn at the Crossroads in Lake City, South Carolina.Best regards and have a great weekend!Sean Douglas - General Manager

10/10 Excellent

Brandin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Sean GM on 18 Jan 2024
Thank you, Brandin!Our team is grateful for your wonderful 10 out of 10 rating regarding your recent stay with us. We appreciate being recognized for providing clean, comfortable rooms and great service for all our guests. Our staff looks forward to welcoming you back to The Inn at the Crossroads in Lake City soon. Thanks again for taking the time to leave a review and please do not hesitate to reach out to me with any additional feedback or suggestions.Warm regards,Sean Douglas - General Manager

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and centrally located to everything. The Mexican restaurant next to the hotel was excellent.
Stayed 1 night in Jan 2024
Response from Sean GM on 9 Jan 2024
Hello Rene,Thank you for the outstanding five-star rating as our valued guest at The Inn at the Crossroads in Lake City, South Carolina! Our team is thrilled to see you enjoyed your stay and we appreciate your time to leave a review. Please let us know if you want to share any additional feedback about your visit so we can best serve you in the future.Best wishes for an amazing new year! Sean Douglas - General Manager

10/10 Excellent

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sean GM on 8 Jan 2024
Dear Ericka,We are thrilled you enjoyed your stay at The Inn at the Crossroads in Lake City, South Carolina.Our staff is dedicated to providing clean, comfortable rooms with fantastic amenities in an ideal location. Please do not hesitate to let us know if you would like to provide any additional feedback anytime. Thanks again for choosing our hotel and we hope to see you again soon. Happy New Year!Sean Douglas - General Manager

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Dec 2023
Response from Sean GM on 31 Jan 2024
Hello Lucille,Thank you kindly for taking time out of your day to reflect positively on your recent stay at The Inn at the Crossroads in Lake City, South Carolina. We take tremendous pride in providing our guests comfortable, clean rooms and fantastic amenities. Please do not hesitate to let us know if we can assist you with anything in the future or if you would like to add any additional feedback. Thanks again for being our guest. Sincerely, Sean Douglas - General Manager

10/10 Excellent

Nathalie

Travelled with family
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Sean GM on 28 Dec 2023
Hello Nathalie,It was so thoughtful of you to take the time to leave such a positive review and a five-star rating! Thank you. Please do not hesitate to let us know if you would like to add any additional suggestions or feedback to best serve you the next time you stay at The Inn at the Crossroads in Lake City, South Carolina.Best regards and happy New Year!Sean Douglas - General Manager

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sean GM on 9 Dec 2023
Dear Anthony,Thank you for your 10 out of 10 rating on your recent stay at The Inn at the Crossroads in Lake City, South Carolina. Our team takes great pride in being able to offer comfortable rooms and great amenities for our valued guests. It is always nice to be recognized. Please feel free to let me know if you would like to share any feedback or suggestions to best optimize our guest's experience. With kind regards, Sean Douglas - General Manager

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your place was great! I think the hotel and parking signage could be better.
Stayed 1 night in Nov 2023
Response from Sean GM on 17 Nov 2023
Hello Mary,The Inn at the Crossroads Hotel Team is grateful for your wonderful rating and feedback. We appreciate being recognized for providing comfort for all our guests. We will certainly discuss your concerns with signage. Thanks again for taking the time to leave your thoughts and please let us know if you would like to share any additional feedback anytime. We hope to see you again soon. Regards,Sean Douglas - General Manager

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given The Inn a 5 star review but there is a noise issue. I could hear the woman in the next room coughing. I also heard a man talking to someone in the next room. All night I heard people walking, talking and laughing from the hallway.
Stayed 1 night in Nov 2023
Response from Sean GM on 12 Nov 2023
Hello Cheryl, Thanks so much for taking the time to leave your thoughts and a high rating on your recent stay at The Inn at the Crossroads located in Lake City, South Carolina. Our staff appreciates being recognized for providing friendly service, comfortable rooms, and fantastic amenities. We are sincerely sorry that you had any issues with noise from neighboring guests and our team will discuss your concerns and look for areas of improvement. Please feel free to contact me directly if you would like to share any additional feedback. Thanks again for being our guest.Sean Douglas -General Manager

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sean GM on 8 Nov 2023
Thank you so much, Brandy! We are thrilled to see you enjoyed your room and our friendly service as our valued guest at The Inn at the Crossroads in Lake City, South Carolina. Our team strives for perfection, and it is always gratifying to receive a 10 out of 10 rating. Please feel free to contact me anytime with feedback or suggestions to better serve you in the future. Thanks again for being our guest and we look forward to seeing you again soon. Best wishes, Sean Douglas - General Manager

10/10 Excellent

Weylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sean GM on 30 Oct 2023
Hello Weylan,Thank you for this great rating as our valued guest at The Inn at the Crossroads in Lake City, South Carolina! Our team is thrilled to see you enjoyed your stay and we appreciate your fantastic recognition. We are looking forward to welcoming you back soon. Please feel free to let us know if you would like to share any feedback about your visit. Best wishes, Sean Douglas - General Manager

10/10 Excellent

Kydia

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have pleasant stays at the Crossroads, no complaints.
Stayed 1 night in Oct 2023
Response from Sean GM on 23 Oct 2023
Thank you, Kydia, for your wonderful compliments and five-star rating! The staff at The Inn at the Crossroads is passionate about providing great service and fantastic amenities. We all appreciate your recognition and are grateful that you choose to stay at our hotel when traveling to Lake City. Have a lovely rest of your fall season and we will see you soon. Best regards, Sean Douglas - General Manager

8/10 Good

Shelia

Stayed 1 night in Oct 2023
Response from Sean GM on 23 Oct 2023
Hello Shelia,We want to first thank you for choosing The Inn at the Crossroads in Lake City, South Carolina. Our team takes great pride in being able to provide comfortable rooms with fantastic amenities. We value your opinion and I welcome a conversation with you anytime to discuss any feedback you wish to share. Thanks again and we hope to see you back soon. Kind regards, Sean Douglas - General Manager

10/10 Excellent

Christie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sean GM on 23 Oct 2023
Dear Christie, Thank you kindly for the amazing 10 out of 10 rating as our valued guest at The Inn at the Crossroads in Lake City, South Carolina! Our team is thrilled to see you enjoyed your stay and we appreciate your fantastic recognition. We look forward to welcoming you back in the near future.Best wishes,Sean Douglas - General Manager

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this property that has some of the most beautiful artwork. Cozy rooms that where comfortable & very clean. Staff that was accommodating and a restaurant that was the perfect way to end a long day.
Stayed 1 night in Oct 2023
Response from Sean GM on 21 Oct 2023
Hello Cynthia,We want to first thank you for choosing The Inn at the Crossroads in Lake City, South Carolina. Our team takes great pride in being able to provide comfortable rooms with fantastic amenities. The staff appreciates the five-star rating and your complimentary recommendation! We value your opinion and I welcome a conversation with you anytime to discuss any additional feedback you wish to share. Thank you again. Kind regards,Sean Douglas - General Manager

10/10 Excellent

Stanley

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Sean GM on 15 Oct 2023
Hello Stanley,Thank you so much for the 10 out of 10 rating on your recent stay at The Inn at the Crossroads in Lake City, South Carolina! We appreciate you being our guest and are grateful to be recognized for providing great service, clean comfortable rooms, fantastic amenities, and an ideal location. Please do not hesitate to let us know if you would like to share any feedback anytime. We look forward to seeing you again in the future! Best wishes, Sean Douglas - General Manager

10/10 Excellent

Anne Rauton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot think of anything that I do not like about this hotel. If anything, the coffeemaker in the rooms makes no more than instant coffee which I do not like, but then there is good coffee downstairs. All of the artwork in the public areas as well as the rooms is wonderful, like walking through a Gallery everywhere you go. Everything is in such good taste. I always look forward to staying there.
Stayed 1 night in Sep 2023
Response from Sean GM on 30 Sept 2023
Thank you kindly, Anne, for your wonderful compliments and five-star rating for The Inn at the Crossroads in Lake City, South Carolina. We appreciate you as our guest and always welcome feedback and suggestions to best serve you. Have a fantastic fall season and we all look forward to welcoming you back soon. Kindest regards, Sean Douglas - General Manager

10/10 Excellent

Camillia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inn at the Crossroad is indeed a home away from home, and I always feel welcome. Mr. Mccrea was a pleasure.
Stayed 2 nights in Aug 2023
Response from Sean GM on 7 Sept 2023
It is always a pleasure having you as our guest, Camillia, and we all appreciate your wonderful compliments and five-star rating. Please do not hesitate to let us know if you have any suggestions or additional feedback to ensure your continued happiness with our hotel. We look forward to seeing you again soon at The Inn at the Crossroads in Lake City, South Carolina. Thanks again and best regards.Sean Douglas - General Manager

6/10 Okay

Jerrod

Stayed 2 nights in Sep 2023
Response from Sean GM on 27 Oct 2023
Dear Jerrod,We appreciate all reviews and feedback to best serve our valued guests at The Inn at the Crossroads in Lake City, South Carolina. Our team is passionate about providing a home away from home with comfortable rooms and outstanding amenities. I welcome a direct conversation with you anytime to discuss suggestions to better serve you and our future guests. Regards,Sean Douglas - General Manager

10/10 Excellent

Isaac

Stayed 1 night in Sep 2023
Response from Sean GM on 25 Sept 2023
Dear Isaac,Thank you kindly for the wonderful rating on your recent stay at The Inn at the Crossroads in Lake City, South Carolina! We are grateful for the five stars and so happy to see you enjoyed your stay. Our staff takes great pride in offering clean, comfortable rooms with outstanding amenities. Please do not hesitate to let us know if you would like to share any additional feedback anytime. Enjoy your fall season and we look forward to seeing you again soon.Best regards,Sean Douglas - General Manager

10/10 Excellent

Tobias

Travelled with family and small children
Great place to stay
Stayed 1 night in Aug 2023
Response from Sean GM on 31 Aug 2023
Hello Tobias, Thanks so much for the positive feedback and five-star rating for your recent stay at The Inn at the Crossroads in Lake City, South Carolina. Our team will be thrilled to know that we were able to provide a positive experience and that you enjoyed our wonderful amenities, a comfortable room, and the ideal location. Please let us know if you would like to provide any additional feedback or suggestions. Kind regards, Sean Douglas - General Manager

10/10 Excellent

Nicole

Stayed 2 nights in Aug 2023
Response from Sean GM on 17 Sept 2023
Dear Nicole,We cannot thank you enough for taking the time to leave a positive five-star rating for your recent stay at The Inn at the Crossroads in Lake City, South Carolina! Our staff is passionate about providing comfortable rooms, friendly service, and fantastic amenities. We look forward to welcoming you back soon!Thanks again,Sean DouglasGeneral Manager

8/10 Good

Sam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Sean GM on 23 Aug 2023
Hello and thank you, Sam, for leaving such a wonderful rating for your recent stay as our guest at The Inn at the Crossroads in Lake City, South Carolina! We always love to see happy guests and appreciate the positive recognition. Please do not hesitate to let us know if you would like to share any feedback anytime. We look forward to seeing you again soon! Best wishes, Sean Douglas- General Manager

10/10 Excellent

Damian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn is wonderful! The hotel is clean, the staff is super kind and friendly, and the decor is very cool. Lake City is such a great area and our party had an awesome stay :).
Stayed 1 night in Aug 2023
Response from Sean GM on 2 Oct 2023
Dear Damian,Thank you for being our valued guests at The Inn at the Crossroads in Lake City, South Carolina! We are thrilled to see you enjoyed your room and our staff appreciates the five-star rating! Please let us know if you would like to share additional feedback anytime. We look forward to welcoming you back again soon. Kind regards, Sean Douglas - General Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay ! Will definitely return when in this area .
Stayed 1 night in Aug 2023
Response from Sean GM on 19 Aug 2023
Good morning David,Thank you for choosing The Inn at the Crossroads in Lake City, South Carolina. Our team is proud to offer comfortable rooms with fantastic amenities. We appreciate the five-star rating and your compliments! We value your opinion and I welcome a conversation with you anytime to discuss any additional feedback you wish to share. Thank you again and we hope to see you again soon.Best regards,Sean Douglas - General Manager

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is such a great place to stay. The arts infused Inn make it very unique. I always enjoy coming in to the warm welcome of the staff. I make my way to the beautiful, clean, and comfortable rooms. This is ALWAYS a pleasant experience.
Stayed 1 night in Aug 2023
Response from Sean GM on 11 Aug 2023
Thank you kindly, Jamie! We are thrilled to see you enjoyed your room and our friendly service as our valued guest at The Inn at the Crossroads in Lake City, South Carolina. Our team strives for perfection, and it is always gratifying to receive praise. Please feel free to contact me anytime with additional feedback or suggestions. Thanks again for being our guest and we look forward to seeing you again soon. Sincerely,Sean Douglas - General Manager

10/10 Excellent

Shawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit Lake City SC just about every other year to visit family. We always stay at this location. It looks great but they have kept up the property well since they have opened. They also have upgraded the patio and the bar area and created a bistro area to dine. My only downside was I had to come downstairs to get more towels and rags verses having them sent up to my room.
Stayed 2 nights in Aug 2023
Response from Sean GM on 1 Sept 2023
Dear Shawn, Thanks so much for the positive and constructive feedback and a five-star rating for your recent stay at The Inn at the Crossroads in Lake City, South Carolina. Our team will be thrilled to know that we were able to provide a positive experience and that you enjoyed our wonderful amenities, a comfortable room, and the ideal location. Please let us know if you would like to provide any additional feedback or suggestions. We look forward to seeing you again soon. Kind regards, Sean Douglas - General Manager

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Sean GM on 1 Aug 2023
Thank you so much, Michael, for the 10 out of 10 rating on your recent stay at The Inn at the Crossroads in Lake City, South Carolina! We appreciate you being our guest and are grateful to be recognized for providing great service, clean comfortable rooms, fantastic amenities, and an ideal location. Please do not hesitate to let us know if you would like to share any feedback anytime. We look forward to seeing you again in the future! Kind regards,Sean Douglas - General Manager

10/10 Excellent

SIDDHARTH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Sean GM on 24 Jul 2023
Hello Siddharth,The Inn at the Crossroads team will be thrilled to see the 10 out of 10 rating that you posted. Thank you for taking the time to reflect positively. We pride ourselves on friendly customer service and being able to provide clean, comfortable rooms and exceptional amenities. Please let us know if you would like to share feedback anytime. Thanks again and we hope to see you again soon the next time you are in Lake City. Sincerely,Sean Douglas - General Manager

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a nice town.
This is a beautiful hotel tucked away on a corner in Lake City. It was nice the bed was comfy and the concierge on duty took good care of us. The only issue we had was the iron in our room did not work. We sent for a new one and it too came on but did not work well either and put stains on my sons yellow shirt. There was not much we could do at that point. We still had a pretty good stay. We would stay here again, but I probably won’t bring anything I need to iron.
Stayed 1 night in Jul 2023
Response from Sean GM on 24 Jul 2023
Dear Monica, We appreciate you taking the time to leave your compliments and a high rating for your recent stay at The Inn at the Crossroads in Lake City, South Carolina. We certainly apologize for the inconvenience of a non-working iron and will look to take care of that right away. Thanks for bringing this to my attention and we all hope to see you again soon. Wishing you and your family a wonderful rest of the summer. Best regards, Sean Douglas - General Manager

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
First impression : the decor is pleasing to the eye. Front desk greeting from Nikki set the tone for a delightful stay . She answered all our questions . We enjoyed all the restaurants and the sight seeing venues she recommended . The room was immaculate throughout ! This is a new, well managed hotel in a small town with lots to do . Will definitely stay again!
Stayed 1 night in Jul 2023
Response from Sean GM on 18 Jul 2023
Hello Miriam,We want to first thank you for choosing The Inn at the Crossroads in Lake City, South Carolina. Our team takes great pride in being able to provide comfortable rooms with fantastic amenities. The staff appreciates the five-star rating and your compliments! We value your opinion and I welcome a conversation with you anytime to discuss any additional feedback you wish to share. Thank you again and we hope to see you again soon.Kind regards,Sean Douglas - General Manager

8/10 Good

Ashley, Cochrane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for an overnight or few night stay. Right downtown and easy to get to popular destinations like The Bean Market.
Stayed 3 nights in Jul 2023
Response from Sean GM on 17 Jul 2023
Thanks so much for the positive feedback, Ashley! We are happy you enjoyed your stay and grateful you chose The Inn at the Crossroads in Lake City, South Carolina. Please let me know if you would like to share any additional feedback anytime. Thanks again and kind regards.Sean Douglas - General Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Sean GM on 7 Jul 2023
Thank you so much, Michael, for leaving us a five-star rating for your recent stay at The Inn at the Crossroads in Lake City, South Carolina! We are grateful you chose our hotel and hope you enjoyed the comfortable room, amenities, and ideal location. Please let me know if you would like to share feedback or offer suggestions. We look forward to welcoming you back soon. Sincerely, Sean Douglas -General Manager

8/10 Good

Charnay

Liked: Property conditions & facilities
Disliked: Staff & service
Had to travel to the Inns at the Crosswords from Myrtle Beach, Check in was really simple and fast by Ms Erica, Derrick went above and beyond to help me out when I lost my card, such a sweet caring guy! The morning housekeeping sounded like they was trying to break in to the room. I called front desk to inform of all the noise from whoever was on top of me which caused me not to sleep, front desk lady was not nice about it. The night shift was great people, and the morning shift people were bots who had no understanding just doing a job!
Stayed 1 night in Jul 2023
Response from Sean GM on 7 Jul 2023
Dear Charney,Thank you for taking the time to leave your thoughts and a high rating for your recent stay at The Inn at Crossroads in Lake City, South Carolina. We appreciate your feedback and are happy to see your needs were met in a friendly manner by the night shift team members. We apologize for not fully meeting your expectations and will certainly discuss your feedback and look for areas of improvement. Thank you again and we do hope to see you again soon. Best regards,Sean Douglas - General Manager

10/10 Excellent

Gunnar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the big windows and the big city feel. The art throughout hotel is stunning. I do wish that breakfast would be more extensive and artful.
Stayed 2 nights in Jul 2023
Response from Sean GM on 5 Jul 2023
Thank you kindly, Gunnar, for taking time out of your day to reflect positively on your stay at The Inn at the Crossroads in Lake City, South Carolina. We take tremendous pride in providing our guests with comfortable, clean rooms and fantastic amenities. We appreciate your feedback regarding our breakfast. Please do not hesitate to let us know if we can assist you with anything in the future or if you would like to add any additional feedback. Thanks again for being our guest. Sincerely,Sean Douglas -General Manager

8/10 Good

Nadia

Stayed 1 night in Jun 2023
Response from Sean GM on 17 Jul 2023
Hello Nadia,We want to first thank you for choosing The Inn at the Crossroads in Lake City, South Carolina. Our team takes great pride in being able to provide comfortable rooms with fantastic amenities. We value your opinion and I welcome a conversation with you anytime to discuss any feedback you wish to share. Thank you again and we hope to see you again soon.Best regards,Sean DouglasGeneral Manager

10/10 Excellent

Iyabo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s always a pleasure staying here. Very nice.
Stayed 3 nights in Jun 2023
Response from Sean GM on 22 Jun 2023
Hello Lyabo,Thank you so much for the five-star rating and your compliments on your most recent stay at The Inn at the Crossroads in Lake City, South Carolina! We appreciate your reflecting positively and welcome any additional feedback or suggestions to best serve you the next time you are in town. Thanks again for being our guest and we look forward to seeing you again soon. Sincerely,Sean Douglas - General Manager

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Sean GM on 23 Jun 2023
Thank you, Carrie, for leaving us a five-star rating for your recent stay at The Inn at the Crossroads in Lake City, South Carolina! We are grateful you chose our hotel and hope you enjoyed the comfortable room, amenities, and ideal location. Please let me know if you would like to share feedback or offer suggestions. We look forward to welcoming you back soon. Sincerely, Sean Douglas -General Manager

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet nice and beautiful room. Every time I come to this area this is where I am staying, without a doubt.
Stayed 1 night in Jun 2023
Response from Sean GM on 14 Jun 2023
Dear Curtis,Thanks so much for the wonderful review. It is great to see that you enjoyed your stay at The Inn at the Crossroads in Lake City, South Carolina! Our team takes tremendous pride in ensuring our guests enjoy clean, comfortable rooms and it is nice to be recognized. We look forward to seeing you again soon!Warm regards,Sean Douglas - General Manager

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here was friendly and the property was very well kept. We will definitely visit again.
Stayed 2 nights in Jun 2023
Response from Sean GM on 13 Jun 2023
Thanks so much, Eugene, for the five-star rating and your compliments on your recent stay at The Inn at the Crossroads in Lake City, South Carolina! We appreciate you reflecting positively on your visit and welcome any additional feedback or suggestions to best serve you the next time you are in town. Thanks again for being our guest and we look forward to seeing you again soon. Sincerely,Sean Douglas - General Manager

10/10 Excellent

Allisha, Jackson Springs

Stayed 1 night in Jun 2023
Response from Sean GM on 5 Jul 2023
Thank you kindly, Allisha, for taking time out of your day to reflect positively on your stay at The Inn at the Crossroads in Lake City, South Carolina. We take tremendous pride in providing our guests with comfortable, clean rooms and fantastic amenities. Please do not hesitate to let us know if we can assist you with anything in the future or if you would like to add any additional feedback. Thanks again for being our guest. Sincerely,Sean Douglas -General Manager