Ratings based on 136 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
56% of guests recommend
3.6 Room cleanliness
3.4 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Brampton, Canada

Nice facility...

Posted 16-Apr-2016
Pros: Definitely the warm staff and the breakfast! 😀
Cons: Plant some nice flowers at the front of the hotel to add some curb appeal...
Location: Nice location very close to the airport. However, nothing to do within walking distance of the hotel,
Overall a nice facility right on the water and 2 miles from the Airport. The room was clean and comfortable, however the building is a bit dated. Staff are friendly and the breakfast was great, a 9/10. However, one big drawback. Be sure to take a suitcase of money with you to the hotel bar. $10 USD for a pina colada!!!!! Absolutely ridiculous....
2out of 5
by A verified traveller

Only if nesseccery for max. 1 night

Posted 11-Apr-2016
Pros: The food was good and the staff was friendly.
Cons: A main renovation
Location: Next to the sea. Sea front. Airport at about 11 km. Nothing to do around.
No chairs on the balcony, only 1 chair in the bedroom for 2 persons. No (laying) chairs the beach at all. Could only lock the room from the inside, The key didn't work from the outside. Outdated, badly maintained, no comfort like expected from the site The "pool" was a separated part from the sea with dark water and had an open connection.
2out of 5
by A verified traveller

Close to nothing at all.

Posted 10-Apr-2016
We barely got our room cleaned. Cold chlorine smelling water for showers, so many ants. Food sucked even the American food breakfast wasn't bad and the chef was delightful. Lights went out twice 1st time for a second then the second time for 3 hours. The place just feels haunted great staff but horrible facility.
1out of 5
by A verified traveller

Posted 24-Mar-2016
Pros: The breeze
Cons: EVERYTHING
Location: nothing is near by except the airport
This is not a three star hotel by US standards. The room was clean but the bed was hard, sheets like sandpaper and the there was NO hot water. The only thing that was good was the wonderful breeze in the patio area.
4out of 5
by A verified traveller

Posted 11-Mar-2016
It was better Than I expected. I arrived 3hrs ahead of check -in time, and they were able to make my room available right away. The three young ladies were nice and very helpful.
2out of 5
by A verified traveller from London

Terrible hotel, way overpriced, consider it a 2*

Posted 24-Feb-2016
Pros: Restaurant and bar staff
Cons: See above
Location: Airport is a 12 minute drive away, but still not worth staying for the proximity.
Dirty antiquated room, broken shower rail that fell on us twice, fungus on the ceiling, bathroom didn't seem like it had been cleaned when we went in, toilet seat was dirty, sockets were precariously attached to the wall and were dangerously close to falling out, there were hardly any toiletries provided (only shampoo) and nowhere to put the toiletries in the shower so had to be placed on the floor, remote control for AC not working, no hooks for hanging towels in the bathroom and to top it off, the pillows were very lumpy and uncomfortable! The hotel title says 'spa' but there was no spa. If you're expecting a beach, there is none. There is a marina for boats but the water is pretty dirty. We spoke to a Mr Mcleod who is apparently part of the management team. We were told we would be given a partial refund - he never followed through with this. Extremely disappointing hotel and not worth the money/not worth it for being close to the airport. Better off staying in town.
1out of 5
by Esteve

This traveller left a rating score only Posted 24-Feb-2016 on Hotels
2out of 5
by A verified traveller from Miami

may be a 3.5 after $$$$$$ spent

Posted 25-Jan-2016
Pros: location, view they did accomodate very early check-in, 9 am
Cons: most everything, need hot water, phone service, MUCH better food service.
Location: Walk to best seafood rest. on island...some historic sites nearby. NOT good for business (which is why I was there) due to long drive to downtown busi
Room was nicely updated with newer furniture in colonial style like the building which is an "historic" bldg. needs a lot of work overall. 1st morning there was NO water for shower! next two mornings, NO HOT water...I read this is common. Breakfast was a nightmare..(British influence uncooked bacon!)..cold pancakes no butter, pineapple with zero taste, next morning, Jamaican food that I can't eat for breakfast. coffee was very good! great location, marina, bay views, near Glorias' that is top notch seafood restaurant. Food service at hotel needs a Lotttt of improvement. no snacks except hot food from bar/grill. phone in room Never worked during stay.
3out of 5
by A verified traveller

two overnight stays

Posted 24-Jan-2016
Pros: One of the bartenders, Milton, was very friendly, and made me feel like I was really in Jamaica and that it was a special place. On the water.
Cons: The security of the rooms, the temperature of the hot water, phones in the rooms that work, and a shuttle to the airport that is free.
Location: Great view of Kingston and on the water. Not good for swimming there. $15 to go by boat to a key nearby for swimming. Not much nearby,ok for 1nite
Don't expect a typical hotel stay here. There will be something not working in the room. The door had a knob that rattled in and out and I was unsure of the security on my room. The chain was broken.The shower water was not hot...luke warm at best. The phones in the rooms don't work. The wifi is working only part of the time. On the positive side...The rooms are huge and clean...about 3 times the size of a typical hotel room. The staff is very layed back and friendly,and don't get upset about all the deficiencies.
4out of 5
by A verified traveller

Nicely renovated hotel with colonial style.

Posted 18-Jan-2016
Pros: Quiet setting, away from the bustle of Kingston. Good value for the price.
Very few guests, nice staff. Surprisingly relaxed and comfortable for the price level.