Nice Hotel in one of the safest areas in Jamaica
Outstanding staff. Kudos to staff members Christalee 'Crystal' Smith and Oswald 'Ozzie' ???(Sorry, never got his last name). The staff, especially Crystal and Ozzie, provided us with excellent service.
The rooms were large , airy and always clean.
The grounds were pleasant and for the most part well maintained.
Crystal and Ozzie were our 'area' guides giving us ideas for places to stop in the local area as well as perfect directions.
In addition, Crystal and Ozzie helped us with a special order seafood meal 'to go' that was well received.
Crystal and Ozzie also made us some incredible cocktails.
Hotel does need a little more maintenance.
Our room a/c had only one working setting (very cold).
The bar needs to be stocked at a more consistent level(my favorite mixer, Pepsi was missing for two and a half days).
The bar definitely need a few top shelf items. A 12 year old scotch, 12 year old rum (my favorite), and an upscale vodka (Absolute, Grey Goose maybe). Remember many of those using the hotel are business people with company credit cards.
The one significant thing was the condition of the harbour pool. It had a lot of floating debris coming in from the Kingston side of the harbour. Rather than just trying to push it back out( it just floats back), the debris needs to be collected. The only downside is that the hotel would have to container it.
Recommendation: Despite it's flaws, a hearty yes.