Suite, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing

Reviews of Ramada Encore by Wyndham Kyiv

4 out of 5
Ramada Encore by Wyndham Kyiv
103 Stolichnoe Shosse, Kyiv

Reviews

9.0

Wonderful

Rating 10 - Excellent. 78 out of 135 reviews" "
Rating 8 - Good. 44 out of 135 reviews" "
Rating 6 - Okay. 7 out of 135 reviews" "
Rating 4 - Poor. 4 out of 135 reviews" "
Rating 2 - Terrible. 2 out of 135 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect except for the tub and shower the tub was on an elevated platform which made it tricky to step in and especially out of the tub without slipping If I were the property owner, I would address this situation before someone slipped and fell
Stayed 8 nights in Dec 2021
Response from Anna on 27 Dec 2021
Dear Mr. Edward, thank you for your sharing a great comment about your recent stay. We are flattered to know that your staing in our hotel was enjoid and good. And of course thank you for request about bath, we will heed your advice at the future. It has been a pleasure hosting you and we are looking forward to welcoming you back again in the not-too-distant-future. Best regards, Reception team, Anna

10/10 Excellent

Pedro P Leal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hospitality they had provided.
Stayed 6 nights in Nov 2021
Response from Anna on 27 Dec 2021
Dear Pedro, first of all let me get seize the opportunity to express our gratitude for sharing your excellent review. Your feedback is very important for us as we are always striving to achieve the highest standards to exceed your expectations. We are happy to know that you appreciated the efforts of our staff. Again thank you for staying with us and we are looking forward to see you again at the Ramada Encore Kyiv! Best regards, Reception team, Anna

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Confortable double bed, free bottled water, good breakfast. Dining room service was inattentive.
Stayed 4 nights in Jul 2021

10/10 Excellent

Tafara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and shopping mall
Nice hotel attached to a supermarket and shopping mall. It is far from the center, but the quality of everything in the hotel is very good.
Stayed 1 night in Mar 2021
Response from Nataliia Rohovska on 29 Mar 2021
Dear Valued Guest, Thank you for taking time to review your recent stay in Ramada Encore Kyiv. It was with a big pleasure to know that you had a great stay with us and enjoyed the hotel facilities. Once again thank you for staying with us and we are looking forward to welcoming you back in the not-too-distant future! Best Regards, Nataliia Rohovska Front Office Manager

8/10 Good

Gemali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
I’m satisfed
Stayed 6 nights in Oct 2020
Response from Nataliia Rohovska on 24 Dec 2020
Dear Guest, First of all, let me get seize the opportunity to express our gratitude for sharing your review. Your guest's feedback is very important to us as we are always striving to achieve the highest standards to exceed your expectations. Again, thank you for staying with us and we are looking forward to welcoming you back to Ramada Encore Kyiv soon! Best Regards, Nataliia Rohovska Front Office Manager

10/10 Excellent

Stan, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place Staff is helpful and friendly 10
Stayed 1 night in Jan 2020
Response from Kind regards, Guest Relations Manager, Yana Popova on 12 Mar 2020
Dear Stan, Thank you for taking your time to share your complimenting words with us! Please be sure that your valued feedback will be shared with the relevant departments. We are very delighted to hear that you enjoyed your stay with us at Ramada Encore Kyiv! We look forward to your next visit!

10/10 Excellent

James, San Antonio Texas

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel I plan on staying there again clean and excellent service
Stayed 1 night in Jan 2020
Response from Nataliia Rohovska on 17 Jan 2020
Dear Mr. James, First of all, let me get seize the opportunity to express our gratitude for sharing your review. Your feedback is very important to us as we are always striving to achieve the highest standards to exceed your expectations. We are delighted to know that you enjoyed our service. It has been a pleasure hosting you and we are looking forward to welcoming you back again in the not-too-distant-future. Best Regards, Nataliia Rohovska Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk staff --very good Cafe and restaurant- very average
Stayed 2 nights in Oct 2019
Response from Guest Relations team, Yana on 21 Nov 2019
Dear Valued guest! It has been pleasure hosting you in Ramada Encore Kyiv. We appreciate your good feedback and your valuable complimenting words have been shared with our Front Desk team! Your comments regarding the restaurant is is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Once again thank you for staying with us and we are looking forward to welcoming you back to Ramada Encore in not-too-distant future! Best regards,

10/10 Excellent

Vitaly, Goshen IN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility, super friendly staff, clean, superb brakfest, will definitely stay again, highly recommend
Stayed 3 nights in Oct 2019
Response from Guest Relations Team, Yana on 22 Nov 2019
Thank you for giving us such an excellent feedback following your recent stay at Ramada Encore Kyiv! We are pleased that you had a wonderful stay and enjoyed our service. We look forward to welcome you back soon!

8/10 Good

Verified traveller

Stayed 4 nights in Oct 2019
Response from Guest Relations Team, Yana on 22 Nov 2019
Dear guest, Thank you for sharing your impressions from your recent stay with us at Ramada Encore Kyiv! We look forward to welcome you back again, Best regards.

10/10 Excellent

Vitaly, Indiana, IN

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility, super friendly, absolutely fantastic breakfast, overall super positive experience, definitely recommend, will stay there again for sure.
Stayed 6 nights in Oct 2019
Response from Yana Popova, Guest Relations Team on 23 Oct 2019
Dear Vitaliy! Thank you for your real time feedback about your stay in Ramada Encore Kyiv. We are flattered to know that you enjoyed the super friendly staff and our breakfast! We appreciate your recognition of our team's excellent service. Looking forward to greet and meet you at Ramada Encore Kyiv again! Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Angela Borysenko on 17 Sept 2019
Dear Valued Guest, Thank you for taking time to share your feedback with us! Look forward to welcome you back to Ramada Encore Kyiv. Sincerely, Angela Borysenko Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Angela Borysenko on 4 Sept 2019
Dear Valued Guest, It has been pleasure hosting you in Ramada Encore Kyiv. Thank you for your 5* ratings. We are looking forward to welcoming you back to Ramada Encore soon! Best regards, Angela Borysenko Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is attached to a shopping center. I was not able to spend a lot of time there, but what I saw was nice Coming off the brightly lit elevator into a dark floor was always a bit disconcerting.
Stayed 2 nights in Jun 2019
Response from Angela Borysenko on 23 Jul 2019
Dear Valued Guest, It has been pleasure hosting you in Ramada Encore Kyiv. Thank you for your comments. We are delighted to know that you enjoyed our fortunate location on the same territory with the mall that offers different kinds of entertainment and shopping facilities. Again thank you for staying with us and we are looking forward to welcoming you back to Ramada Encore soon! Best regards, Angela Borysenko Front Office Manager

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Customer service and food in hotel restaurant was amazing!!!
Stayed 1 night in Jul 2019
Response from Angela Borysenko on 10 Jul 2019
Dear Amber, Thank you for staying with us and sharing a wonderful comment about your recent stay in Ramada Encore Kyiv. We are flattered to know that you enjoyed the hospitality of our team. Moreover, it is indeed pleasing that you had the opportunity to indulge yourself in our restaurant. Wre looking forward to welcoming you back again in the not-too-distant-future. Best regards, Angela Borysenko Front Office Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Angela Borysenko on 5 Jun 2019
Dear Valued Guest, Thank you for staying with us and rating us with the highest mark. Delivering warm hospitality service to our guests is the main goal and we are delighted that we achieved it. Wre looking forward to welcoming you back again in the not-too-distant-future. Best regards, Angela Borysenko Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, big variety and very tasty. Clean and modern
Stayed 4 nights in May 2019
Response from Angela Borysenko on 5 Jun 2019
Dear Valued Guest, Thank you for staying with us and sharing a wonderful comment about your recent stay in Ramada Encore Kyiv. We are flattered to know that you enjoyed the hotel perfect location and the hospitality of our team. Moreover, it is indeed pleasing that you had the opportunity to indulge yourself with delicious breakfast in our restaurant. We are looking forward to welcoming you back again in the not-too-distant-future. Best regards, Angela Borysenko Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was terrific,the staff was exceptionally friendly and everything was clean and well maintained.
Stayed 5 nights in May 2019
Response from Angela Borysenko on 14 May 2019
Dear Valued Guest, Thank you for taking time to review your recent stay in Ramada Encore Kyiv. Delivering warm hospitality service to our guests is the main goal and we are delighted about your appreciation to our team. Your complimenting and encouraging words have been shared with them. It has been a pleasure hosting you and we are looking forward to welcoming you back again in the not-too-distant-future. Best regards, Angela Borysenko Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and very friendly. Simply could not have been a better choice!!
Stayed 10 nights in Apr 2019
Response from Angela Borysenko on 8 May 2019
Dear Valued Guest, It has been pleasure hosting you in Ramada Encore Kyiv. We appreciate your great feedback and 100% recommendation of our hotel. Your valuable complimenting words have been shared with our team. We are looking forward to welcoming you back to Ramada Encore soon! Front Office Manager Angela Borysenko

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best vocation
Good hotel, best location, excellent room.Enjoyed the stay.
Stayed 5 nights in Apr 2019
Response from Angela Borysenko on 1 May 2019
Dear Yuriy, Thank you for staying with us and sharing a wonderful comment about your recent stay in Ramada Encore Kiev. We are flattered to know that you enjoyed the hotel perfect location and excellent room. It has been a pleasure hosting you and we are looking forward to welcoming you back again in the not-too-distant-future. Best regards, Angela Borysenko Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful, friendly hotel that really caters to their customers. The only place I will stay when I'm in Kiev, which is a couple of times a year.
Stayed 1 night in Dec 2018
Response from Angela Borysenko on 14 Feb 2019
Dear Valued Guest, Thank you for staying with us and sharing a wonderful comment about your recent stay in Ramada Encore Kiev. We are flattered to know that you enjoyed the hotel perfect location and the hospitality of our team. Moreover, it is indeed pleasing to know that you consider us as the only place to stay in Kiev. We are looking forward to welcoming you back again in the not-too-distant-future. Best regards, Angela Borysenko Front Office Manager

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2018
Response from Igor Vorobei on 23 Nov 2018
Dear Guest, Warm greetings from Ramada Encore Kiev. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. Your valuable complimenting words have been shared with our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Ramada Encore soon! Best regards, Igor Vorobei Front Office Manager

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property
Very nice hotel with great service, restaurants, and comfort.
Stayed 2 nights in Nov 2018
Response from Igor Vorobei on 16 Nov 2018
Dear Mike, Warm greetings from Ramada Encore Kiev. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. Your valuable complimenting words have been shared with our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Ramada Encore soon! Best regards, Igor Vorobei Front Office Manager

4/10 Poor

Stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in Oct 2018
Response from Igor Vorobei on 16 Nov 2018
Dear Stephen, Thank you very much for having taken the time to write the feedback about your experience at our hotel. I am so sorry to see that we have failed to fulfil your expectations of a perfect stay experience. I want to use this response to apologize in person for all inconveniences that you had with our elevators and restaurant service. I would like to ask you to provide us more information about your previous stay as this will help us to improve our service for your next stay. Looking forward to welcoming you back to Ramada Encore soon! Best regards, Igor Vorobei Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Igor Vorobei on 27 Sept 2018
Dear Guest, Warm greetings from Ramada Encore Kiev. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. Your valuable complimenting words have been shared with our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Ramada Encore soon! Best regards, Igor Vorobei Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Igor Vorobei on 26 Sept 2018
Dear Guest, Warm greetings from Ramada Encore Kiev. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. Your valuable complimenting words have been shared with our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Ramada Encore soon! Best regards, Igor Vorobei Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Igor Vorobei on 26 Sept 2018
Dear Guest, Warm greetings from Ramada Encore Kiev. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. Your valuable complimenting words have been shared with our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Ramada Encore soon! Best regards, Igor Vorobei Front Office Manager

10/10 Excellent

Timothy, Louisiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
My reservation was lost somewhere in the system but they found it and straightened out everything. The staff is wonderful. The mall connected to the hotel makes it convenient for shopping.
Response from Igor Vorobei on 26 Apr 2018
Dear Mr. Timothy, Warm greetings from Ramada Encore Kiev. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that despite the issue with your reservation, you totally enjoyed your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. Your valuable complimenting words have been shared with our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Ramada Encore soon! Best regards, Igor Vorobei Front Office Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel. Breakfast very good. Clean new and nice. Good price
Stayed 2 nights in Dec 2017

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
Noisy
Stayed 1 night in Dec 2017

10/10 Excellent

michael, florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Humid
It was an awesome hotel. Only thing is that there was not enough ventilation in the bedroom. Makes it really hot. Even with the heat on low. I had to open the window.
Stayed 1 night in Dec 2017

10/10 Excellent

tiegang, boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, better more hotel staff speak English
Better hotel staff speack some English other wise it is so incontinent
Stayed 2 nights in Oct 2017

6/10 Okay

Ricky

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Restaurant + room service food poor and overpriced
the hotel was ok but the restaurant was very overpriced with a limited choice of menu and poor quality of food. I would not stay at the hotel again for this reason as other dining places were very far from the hotel especially out of hours.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to layover
I had a really early flight to catch and told the receptionist that I wouldn't be eating breakfast so she arranged a box breakfast to take with me to airport.
Response from Olga Svartsevich on 25 Apr 2017
Dear Guest, Thank you very much for your review and kind words following your recent stay with us. It was a pleasure to have you as our guest and we sincerely hope you will give us another opportunity to welcome you back soon. Best regards, Olga Svartsevich Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bargain. Nice facilities.
Hotel is adjacent to shopping centre. A bit out of the city but taxi ride is not long to city centre.
Response from Olga Svartsevich on 5 Apr 2017
Dear Guest, Thank you for taking the time to provide us with the review following your recent stay. We are delighted to hear that you enjoyed your stay. Let me reassure you that we have followed up the problem with the speed of the Wi-Fi connection and will make sure that our guests will not experience any inconveniences. We look forward to welcome you back in Ramada Encore Kiev in the nearest future. Best regards, Olga Svartsevich Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect. Staf was great. Rooms are amazing.
Response from Olga Svartsevich on 16 Mar 2017
Dear Guest, Thank you very much for your review and kind words following your recent stay with us. It was a pleasure to have you as our guest and we sincerely hope you will give us another opportunity to welcome you back soon. Best regards, Olga Svartsevich Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but had a few shuttle surprises
Nice hotel, was only there for one night. Very friendly, and informative, restaurant was ok for a late snack and the breakfast was exactly as expected... Airport shuttle service, even though it is posted as free.... which it is.. the web site and hotels.com fail to indicate that reservations are required. So, if you arrive at the airport expecting to make a call and they will pick you up, surprise you will be hiring a taxi at a cost of $20 to $25 US. You will also need to exchange either Euro's or US$ at the airport. Only Ukrainian Hryvnia currency is excepted. Also the schedule for the trips to the airport should be more frequent, perhaps every 1 1/2 hours. I hired at taxi each way. All in all, good hotel at a good price. I would stay here again when I return to Ukraine.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Clay, Prince Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean, comfortable
I needed a quiet hotel in Kiev between flights. The Ramada Encore fit the bill perfectly. Excellent rooms. Reasonable price and fantastic staff. The breakfast buffet really started my day off right!
Response from Kristina Seryozhechkina on 24 Aug 2016
Dear Guest (Mr. Clay)! Thank you for choosing to stay with us and I am very glad to hear that your stay with us was a memorable one! That's a great pleasure to know that the level of service and comfort fully met your expectations. The entire team is happy to know that you found our staff fantastic and you enjoyed the breakfast buffet. We look forward to welcoming you back to the hotel in the near future! Kind Regards, Kristina Seryozhechkina Rooms Division Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money but far form center
Great place if you don't need to be in the center. It's not far but not that convenient if you want to go out by night for exemple. Perfect for a transit at the airport or business meeting in this area. Surroundings are not glamour at all (highway and mall).
Response from General Manager on 4 Aug 2016
Dear Guest! We would like to take this opportunity to thank you for your time to complete this review concerning your stay at Ramada Encore Kiev Hotel. We were pleased to read that you found our property Good value for money! That's a great pleasure to know that you enjoyed our property and facilities.. We also greatly appreciate your feedback on the location. As you know we provide a free shuttle service to our guests in our modern buses, with high speed Wi-Fi inside. So the trip to the city center will take not more then 15 min. Thank you once again for your time and very important feedback. We are looking forward to welcome you back at our brand new property! With kind regards, Kristina Seryozhechkina Rooms Division Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and quiet.
Far from centre but I knew it. I just needed an overnight stay with quick access to airport, about 25-30 minutes. Modern hotel and quiet.
Response from Anna on 22 Jul 2016
Dear Guest! I would like to take this opportunity to thank you for your time to complete the review concerning your stay at Ramada Encore Kiev Hotel. We were pleased to read that you complimented our modern design and quiet property. To make our guests' stay more comfortable, hotel provides free shuttle-service with high speed Wi-Fi connection. Therefore it takes only 10-15 minutes to get to the center. Looking forward to welcome you back in Ramada Encore Kiev! Kind Regards, Kristina Seryozhechkina Rooms Division Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a few days and not for tourism
Hotel is up to European modern standards and the bed is very comfortable too. It is a 25 minute ride by taxi to the city centre and no public transport around apart from the usual Kiev mini-buses which are quite bad to be frank. There is a small shopping site and a huge supermarket inside with very high standard food at local cost, I was impressed with the food quality and drinks of course. They can make a pizza while you wait or a grilled steak... very nice. Be aware of one thing, airport shuttle, you really need to call them and it is only free at certain times of the day otherwise it will cost you about 25 EUR which is a bit more if you take a limousine taxi from airport which costs about 18-19 EUR and is more comfortable than a hotel mini-bus.

8/10 Good

thomas, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel , good location
Wonderful service, nice and helpful staff, nice and heathy choice of meals at restaurant, I much appreciate the 24/7 service of the restaurant

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great Front Desk Staff
Elena was super helpful at the front desk when we arrived. Spoke excellent English and helped us set up a taxi for 330am the next morning.

8/10 Good

Nader, Cairo, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and professional stuff
The hotel was great, the stuff is very helpful and polite. unfortunately, I got very sick and couldn't explore Kiev much. Will re-visit.

10/10 Excellent

Taewan, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you so much.
I arrived with no knowledge about Kiev. Thus was just stuck in Maidan and didn't know how to get to the hotel. I called the hotel and they specially arranged a transport from Maidan to the Hotel. The hotel is so new and modern which you can't easily find in the city. Rooms spacious, clean and quite. Staffs and drivers are all friendly and extemely helpful. I want to genuinely all of staffs of the property. Dakuyu!
Response from Anna on 26 Sept 2015
Dear Mr. Taewan, We would like to take this opportunity to thank you for your time to complete this review concerning your stay at Ramada Encore Kiev Hotel. We were pleased to read that you liked your staying and enjoyed quality of service! We are looking forward to welcome you back at our brand new property! Kind regards, Anna Dotsenko

10/10 Excellent

Taewan, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
100% of satisfaction made me extend my staying here from 3 nights to 7 nights :) everything is perfect! I wanna thank all of the staffs working in this property.
Response from Anna on 26 Sept 2015
Dear Mr. Taewan, Thank you for taking your time and writing a review after your visit to Ramada Encore Kiev. It is our main purpose to create warm and friendly atmosphere for our valuable guests. We are very glad to know that we were able to leave a positive impression and you gave us so high rating! It’s very important for us that you liked our service. We look forward to welcoming you back to the hotel in the future! Kind regards, Anna Dotsenko

10/10 Excellent

Timothy, Louisiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels.
One of my favorite hotels. Excellent staff and very comfortable rooms. Restaurant has good food and good service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Airport is out of the way from the main square/etc. They hace a shuttle that will go out. Other than that, everything is ok.