Premier Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Reviews of City Park Apart Hotel

4 out of 5
City Park Apart Hotel
20 Bulvarno-Kudriavska St, Kyiv

Reviews

8.4

Very good

Rating 10 - Excellent. 57 out of 146 reviews" "
Rating 8 - Good. 65 out of 146 reviews" "
Rating 6 - Okay. 14 out of 146 reviews" "
Rating 4 - Poor. 5 out of 146 reviews" "
Rating 2 - Terrible. 5 out of 146 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
I have not had a single problem. Such a beautiful place to stay. Highly recommend.
Stayed 1 night in Feb 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel but room rather small
Stayed 5 nights in Jul 2020

10/10 Excellent

Kam, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited Kiev for the first time. I was looking for something more affordable than the big chains, but something that had an excellent location and great service. The location is fantastic, it's a short walk to the Golden Gate. The staff are friendly and most importantly the room was very clean and had everything I needed for my trip. I would happily stay here again and recommended it to others. I didn't use the hotel's restaurant, but it looked nice. I would add that there are excellent restaurants near by. You can get food delivered using the Glovo app, which is exactly like uber eats. And Uber taxi's are so cheap to get around if you don't want to travel by foot.
Stayed 3 nights in Jan 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Off the road very secluded quite other buildings blocked out noise
Stayed 2 nights in Jul 2019
Response from Dana, Review Manager on 8 Aug 2019
Dear Kevin, Thank you for your kind rating and warm words about our quiet yet central location. Warm regards from Kyiv.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I did not like the area the property was in, very shabby. The staff all though very nice and tried to help, their knowledge of places to visit was very poor. No leaflets etc of places of Interest in the Hotel.
Stayed 4 nights in Jun 2019
Response from Dana, Review Manager on 8 Aug 2019
Dear Guest, Thank you for your kind rating. Your comments about informational knowledge of the staff were forwarded to the management team for further followup. We for a chance to have you back. Warm regards from Kyiv.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Dana, Review Manager on 5 Jun 2019
Dear Guest, Thank you for the kind rating. We are happy your stay with us was pleasant and comfortable. Hope for the chance to welcome you back! Dana

8/10 Good

Scott, Holladay, UT USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was newly renovated with modern design. The hotel common areas as well as the room were very clean. The staff was friendly, professional and spoke good English. My only complaint was room service. They only have one entree a night available and the menu does not list that entree properly. I got the grilled chicken. It was terribly dry as if it had been cooked the day before and then reheated in the microwave. Apart from this, my stay was excellent.
Stayed 6 nights in Mar 2019
Response from Dana, Review Manager on 1 Apr 2019
Dear Scott, Thank you for sharing your review here on Expedia. We are happy to hear you had such pleasant and comfortable stay and we truly appreciate your kind comments on our cleanliness, design and friendly staff. We do strive consistently to provide every guest with a top notch experience and are very disappointed to read that we didn't manage to meet all your expectations in the culinary department. Your remarks were forwarded to the management and head chef for further investigations. We all look forward to the next chance to welcome you back. Warm regards from Kyiv, Dana Review Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2018
Response from Dana on 4 Dec 2018
Dear Guest, Thank you for the kind rating. Hoping to see you again in City Park Hotel Kyiv. Dana Review Manager

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2018
Response from Dana on 4 Dec 2018
Dear Guest, Thank you for the kind rating. Hoping to see you again in City Park Hotel Kyiv. Dana Review Manager

6/10 Okay

EMD, NY, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a comfortable place but the breakfast is meager and not very good. It's also very expensive at $10 a pop. Do yourself a favor, cross the street and have breakfast or brunch at the very best Parisian bakery in Kiev: La Fabrique Kiev! Amazing!
Stayed 3 nights in Oct 2018

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Dana, Review Manager on 7 Jun 2018
Thank you for your kind rating. Warm regards from Kyiv

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All is very good . Very friendly Stuff. clean room . good location , but don’t good coffee in the breakfast
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
not so good- the room was nice- but no hot water
no hot water and no attemp to find a solution from the staff
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Sketchy area
Hotel is difficult to find and in sketchy area. Front desk woman was not nice and charged for 3rd person.
Stayed 1 night in Sep 2017

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel excellent for short business trips

8/10 Good

Emre, istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why should you pay more for your business trips?
If you are an employee and travelling a lot, i am sure in most cases you would only need a place to sleep unless you are an executive member of your company. So, why you should pay more?

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Location not great, better communication required
The hotel was in an awkward location only accessible by a bus or walking. Check in time was 2pm they were not flexible on this. I was made aware the times that the buffet breakfast was open, they unfortunately forgot to mention that this was not included in my room rate and was incredibly overpriced for what I received. I was only aware of the cost on checkout. The room requested was a queen, I received twins pushed together. Overall ok but due to the location and lack of communication on excessive costs I can't recommend the hotel.

10/10 Excellent

Irena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Elisa M, Yonkers, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value,breakfast could be bettee
Especially when it costs $10, the breakfast could be improved greatly. The location is excellent - central, quiet.

8/10 Good

Mark, Birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, simple with an excellent location
Short 2 night stay for an specific excursion to Chernobyl Site. Staff very welcoming and understanding listening carefully (In English) to individual requirements. Wanting to offer extra support for our visit with taxi advice also location of points of interest. Breakfast typical of local cuisine varied and well stocked.

6/10 Okay

Feras, Canada

Liked: Property conditions & facilities
Average

8/10 Good

Feras

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Jeff, Dallas

Liked: Cleanliness, staff & service
everything was much smaller than anticipated. I hung off of the bed(s)

10/10 Excellent

erez, Jerusalem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The marvelous hotel made an excellent impression on me next time in Kiev I will choose "City Park Hotel again. The food was very good and excellent service from the Front desk and the kitchen.

6/10 Okay

Tracey, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, but with minuses
Most everything I can say about this hotel is positive, with a couple of exceptions - one that is essentially beyond their control, one that is well within it. The place is relatively new, and that means up to date, clean, attractive, etc. The staff was very helpful and cordial at all times, the breakfast was enjoyable and always plentiful (variety was great too). Having said that, the surrounding neighborhood is rather unattractive, more than a little tired, and not worth spending time in. That, fortunately for the hotel, is beyond their own control so they bear no responsibility, but still, a traveler needs to know since they may wish to walk to interesting sites. The other problem is within the control of the hotel - they have no restaurant. They do make their own breakfast and provide that for guests (very satisfying, too), but there is no restaurant that you can fall back on when you either don't feel like going out, or possibly arrive for a late check in and want something to eat or snack on. When one considers that the hotel isn't in an area I consider ideal for walking about (not dangerous at all, but simply not tourist-friendly, and certainly not attractive at all!!!), one can see the value of an in-house restaurant. Since this is a new hotel, one wonders why they didn't have a restaruant as part of their establishment.

10/10 Excellent

Will_be_Ukrainian, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Human Heart
Exclusive service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, helpful and friendly staff
I picked this hotel for its location (convenient both to downtown and to several public transportation lines). The hotel itself is impeccably kept and the staff was extremely friendly and helpful. Great breakfast too.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place but 4 stars ???
I wouldn't rate this a 4 star hotel. Small reception, only one elevator, rooms are small etc. Having said that, everything is (or looks) new, it's clean, comfortable bed etc. A good hotel with the basic comfort in a quiet area of Kiev.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Su, Moscow Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet oasis
A quiet hotel a fifteen to twenty minute walk from Zolti Vorota metro. Area tired but safe. Hotel is a clean and quiet oasis. The young staff were always ready with a smile and were most helpful. Breakfast was substancial with slight differences each day to keep it interesting. It was unfortunate that we woke to no water two mornings in a row due to a pump breakdown and then a blockage. The duty manager was most embarrassed. I would use it again.

10/10 Excellent

Wojtek (Zuczek), Szczecinek, POLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to be :-)
Perfect location and perfect hotel crew ! Really nice place to rest and spend time after journey..

10/10 Excellent

Stefan, Budapest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the centre of Kiev
I was recommended to look at this hotel by colleagues, like alternative to the big chains. The biggest difference is the staff: very friendly and helpful. The location is great and the rooms are also very good for business travellers. I would only consider to have the bar open until later - would prefer to have a drink, without having to go out in the evening.

8/10 Good

Stefan, Hungary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for business travellers
The staff of the hotel was very friendly and helped with everything. They were very professional in handling all the questions and needs. The restaurant of the hotel is closing a bit early - it could be a bit better.

10/10 Excellent

Vsevolod, Moscow, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet
Very tiny and quiet hotel in Kiev. Good for business traveler.

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to sights
enjoyed it very much. Staff were helpful and could speak good English which is essential in this location where it was necessary to book taxis for every trip out

4/10 Poor

Ronni

Liked: Cleanliness, property conditions & facilities
The hotel was not convenient to any restaurants
As a female alone with her 14 year old son, I felt uncomfortable walking the streets at night. The area was desolate and quite frightening. We had to walk far to get to a restaurant and metro. There wasn't much to do around the hotel. The breakfast was quite good and the coffee there was delicious. The staff on the most part were helpful but not overly warm or fuzzy. I don't think I would stay at that hotel again. I prefer to be in the center of town with more things to do.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An intimate Hotel
I was very satisfied with the hotel and staff. The small restaurant served a free breakfast that has to be the finest I have ever had. The lunch and dinner was also very good.

8/10 Good

Valentina B-B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
The hotel, the staff and all services were exemplary. I was not too happy with the location; surrounding streets were dirty, construction site across the street, beyond that the hotel made a very nice impression.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location and spotless
excellent , very clean and tidy location !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean hotel in Kiev
Our stay at City Park Hotel was very good. The staff was really service minded and spoke english very well. The room was clean and the whole hotel looked well cleaned. The breakfast was good and there was quite a lot to choose from. The surroundings was not so nice, but it was very quiet at night and it was walking distance to a lot of interesting sights..

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A good option in Kiev
Kiev is way overpriced for hotels. This one is not especially cheap either but is a good option, in a quiet but very central location and with helpful staff. i would certainly use it again.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good
Good hotel with some improvement areas expecially in terms of service and facilities.Position is good but not very central and surrounding area in the evening is not great.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highy Recommended hotel
Very clean, Staff very helpful and friendly. Perfect for business. Stayed for a week. Comfortable bed. Can't fault it!!

8/10 Good

Dmty, Moscow, Russia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice fresh hotel in the center of Kiev
Nice property in the central part of Kiev. Looks like really fresh renovated. Room was clean. Very small in size but ok for short stay. Bathroom is nice and have all necessary things. Hotel staff is very friendly. Breakfast is good and has variety of choices. Wi-Fi internet in the room working fine.

10/10 Excellent

Kiril, Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but not overpirced hotel in Kiev
The hotel offers good quality with decent price in Kiev terms. It is 10 mins walking distance from Golden Gate, from where the main Kiev attractions start. It is a small quiet hotel which I recommend to every business traveler. I only got a small problem with the wifi (it was not connecting all the time), but I'm not sure if the problem was not also in my comp.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Pleasing
Nice hotel, quite acceptable for ester busness travellng people.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Darryl, Brandon Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modern
compared to most of kiev this place is very very clean and modern and english speaking staff buffet is not great for 20 bucks