The Sofitel is a certainly stunningly luxurious hotel. However, one gets the sense that they are trying too hard. All the ornamentation actually gets in the way of practicality. For instance, the bathroom is enclosed in frosted glass, which looks rather impressive, but the glass walls are not vertical, which means you can easily hit your head, especially at night. Also, the grand sofa is so overloaded with pillows that you have to clear some space before anybody can sit down. This gives the whole room the feel of an exhibit that one should not touch. As a result, the hotel is rather unsuitable for families with young children. On the other hand, couples on a romantic getaway might find it rather charming.
The same over-the-top approach applies to the staff. They are all extremely forthcoming to the point of being in your face, and often there is some upselling involved.
Traveller from Franklin, TN
Offering a strategic location and first class service, Sofitel Mumbai BKC is the premier luxury hotel in Mumbai. With easy …More
Was disappointed because Expedia promised complimentary shuttle to the airport (we arrived by rail) but on our departure they refused to give us complimentary transport to the airport. I called Expedia from Mumbai to ask them to talk to the hotel management, which your Rep did call, but the person at the front desk said they were busy and to call back later. I just gave up.
We got in late from a long trip over from
Canada and were welcomed graciously and quickly. The room was very comfortable and the staff went out of their way to help when it was needed. Be sure to call and arrange complimentary shuttle from the airport for your convenience. They also offer complimentary rides to and from wherever you like to go during your stay.
"Nice hotel close to shopping,eating & New Hospital"
We had a beautiful stay at this hotel. It is very convenient to nice new Hospital, Dental Office,shopping,
restaurants, parks and casual walks. I want to thank the staff especially Melcome in housekeeping,Bhagat Singh, the driver, Shiuhav Desai, front desk, Arun S. F&B, Birandra, Ganesh,Saurav, and some names that I do not know. All these are wonderful boys and they work very hard to keep guests happy and they all deserve promotions.
The rooms are tastefully decorated, with good quality detailing, which really makes it stand out from the rest. My room was really pleasant although I did see another which was not necessarily as nice. I guess that is inevitable when each room is individually designed. In keeping with the boutique theme all the soaps and so on were all top quality.
Khar is a suburb of Mumbai, situated north of Bandra and south of Santa Cruz. Bandra is another suburb in the expanding business district of Mumbai. Being centrally situated, Bandra has easy connectivity to all the parts of the city. Bandra is also associated with nicknames such as the 'Queen of the Suburbs' and 'Restaurant Suburb of Mumbai.' The Bandra area is one of the most cosmopolitan areas of Mumbai. Bandra is now a shopping paradise, and for those interested in shopping, look out for Hill Road and the Linking Road in Khar. Major Bandra landmarks include the Mount Mary Basilica and Jogger's Park.
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