Ratings based on 327 Verified Reviews

4.2 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice family hotel

Posted 18-Jul-2017
We had a great time. Lots of kids activities. Family friendly safe place. Wonderful views. The only thing not so great is their mattresses to hard to rest
5 out of 5
by Lynneece

Posted 26-May-2017 on Hotels
We loved River Run village.
5 out of 5
Recommended
for Everyone
by A verified traveller

Clean and spacious with a free upgrade

Posted 09-May-2017
I originally reserved a studio and was upgraded to a one bedroom, I was there the First week in May and things are very quiet in Keystone. The locals are very friendly and Dos Locos Cantina is a nice local hangout. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Cary, North Carolina

Great Keystone Condominium

Posted 24-Apr-2017
Pros: Convenience to ski resort, restaurants, and shopping.
Cons: Nothing
Location: Walk out your door to ski resort, shops, restaurants, hot tub, play pool in game room, park car in garage under building, short drive to Breckenridge
Wonderful condominium very near the keystone ski resort gondola, super convenient to village shopping and restaurants. Had an awesome time, will be back!
4 out of 5
Recommended
for Everyone
by A verified traveller from OH

Springs @ Keystone - good experience

Posted 21-Apr-2017
Pros: Springs is a nice hotel, the room we had was a 3bd/2ba, nicely appointed. Staff at the check-in were friendly and courteous and offered an upgrade.
Cons: Staff just needed to hang on a little longer - season ending in a few days.
Location: The hotel is steps away from the gondola - that is a great thing.
We arrived at Keystone, end of the ski season, I had not booked a hotel until we got there, anticipating better rates. The rates were OK, the issue I had mainly was that with the ski season ending in a few days, everyone seemed a bit "checked out". While I understand, the "burnout", there were only a few days left to go and guests arriving to get the final ski experience could have been a bit better. While the overall experience was not near horrible, you could tell, it was over. This includes all staff, hotel, lifties, village restaurant staff, etc. I would still go back at this time of year the skiing was great - weather absolutely fabulous.
4 out of 5
by Piyada

This traveller left a rating score only Posted 10-Apr-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from ohio

Posted 01-Apr-2017
Pros: Proximity to slopes & ammenities
Conveniently located. Easy walk to lift & dining etc
2 out of 5
by A verified traveller from dallas

Far from slopes. Old hotel

Posted 29-Mar-2017
No customer service. Had to wait until 3:00 pm to check in. They could of give us another room that was ready they didn't want to. Did not seem to be that fool. Stay there for 10 years did not experience this before. Disappointed.
4 out of 5
by A verified traveller

Posted 27-Mar-2017 on Hotels
Great location and fantastic amenities for the little ones. The room itself was outdated with old televisions, but who's really going to watch tv while they are staying in such a great place? The walls were thin and the room we had was on the first floor near the pool tables so we could hear loud teenagers screaming and being teens. I would stay here in the future but not in the room next to the lobby as it was a little too noisy. Right out the back gate is the village and the gondolas.
4 out of 5
by A verified traveller

Good 1bd/1bath for $200 a night.

Posted 24-Mar-2017 on Hotels
It was good, although having the pool at another building made it difficult for the kiddos. Also, the sofa in the room was quite uncomfortable. There were no instructions for the TV so I found that frustrating. Could not get any local news and ended up watching Netflicks, which was fine since we were only there a couple days.