Ratings based on 887 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from Fort Worth, TX

Posted 06-Dec-2018
I love this resort. I thought the area and property were beautiful! The staff were friendly. The room was spacious! My only complaint was the ice skating pond was not open yet.
Comment from Hotel Management
07-Dec-2018 by Angela~, Hotel Management
Thank you very much for taking the time to include your wonderful review of recent stay at the Keystone Lodge & Spa. We are so pleased you enjoyed your hotel room and the lakeside ice rink setting. We did have the earliest openings in recent years, on Thanksgiving Day this year with the help of Jack Frosts' chill!
5 out of 5
by a verified traveller

Posted 03-Dec-2018
Comment from Hotel Management
04-Dec-2018 by Angela~, Hotel Management
Thank you for joining us !
4 out of 5
by a verified traveller from Orlando

Posted 27-Nov-2018
Very nice property, great location my only concern was the carpet in the room needs more maintenance.
Comment from Hotel Management
28-Nov-2018 by Angela~, Hotel Management
Dear Beth, Thank you for joining us at the Keystone Lodge & Spa and we very much appreicate you review enjoying the property and our village area. We will identify the carpet maintenance you mentioned. Thank you!
4 out of 5
by a verified traveller from Bath

Posted 26-Nov-2018
Nice clean spacious rooms. Hot tubs and heated pool that i didn't get chance to use. Be prepared to pay for valet parking $10 otherwise you have to park on the other side of the road!
Comment from Hotel Management
26-Nov-2018 by Angela~, Hotel Management
Dear J, Thank you for taking the time to share your review of your stay at the Keystone Lodge & Spa recently, we appreciate you doing so.
2 out of 5
by a verified traveller

Posted 25-Nov-2018
Comment from Hotel Management
26-Nov-2018 by Angela~, Hotel Management
Thank you for joining us at the Keystone Lodge & Spa!
5 out of 5
by a verified traveller

Posted 12-Nov-2018
Ask for a room close to the front desk... The convention center is across the street, but a good walk...
Comment from Hotel Management
14-Nov-2018 by Angela~, Hotel Management
Thank you for joining us while attending your Conference!
5 out of 5
by a verified traveller

Posted 28-Oct-2018
Comment from Hotel Management
30-Oct-2018 by Angela~, Hotel Management
Thank you for your business!
4 out of 5
by a verified traveller from Irvine, CA

Posted 14-Oct-2018
Beautiful location. Restaurants on site. Lake, river, paths. Wonderful conference facilities.
Comment from Hotel Management
15-Oct-2018 by Angela~, Hotel Management
Dear David M, Thank you for the review of the Keystone Lodge & Spa. Wonderful to hear you enjoyed the scenery, Lodge, restaurants while attending your Conference! In appreciation, Angela~
4 out of 5
by a verified traveller

Posted 05-Oct-2018
Comment from Hotel Management
08-Oct-2018 by Angela~, Hotel Management
Thank you for joining us at the Keystone Lodge & Spa
4 out of 5
by a verified traveller

Posted 01-Oct-2018
Comment from Hotel Management
01-Oct-2018 by Angela~, Hotel Management
Thank you for joining us at the Keystone Lodge & Spa!