Thank you for choosing us during your Key West Adventures, we are excited to learn that your stay was awesome! Parking in the island can be a little complicated as it's very limited... although, the city has provided us with many free parking spots in the area. Side streets like Olivia St. and Pine St. have plenty available (as long as you follow the street signs and do not park on a "Residential" Spot) . We appreciate your business and look forward to seeing you again soon! :)

Thank you for staying with us at The Palms Hotel, we are glad to hear that you enjoyed your stay. We look forward to seeing you again soon :)

Thank you for staying with us! We look forward to seeing you again soon :)

Thank you for sharing your feedback with us. We apologize for the issues you experienced with the shower water temperature and the gap in the front door, which affected the room's humidity level. We're pleased to hear that you enjoyed our breakfast, pool area, and tiki bar. Your comments will help us improve, and we hope to have the opportunity to welcome you back for a better experience in the future.

Thank you for staying with us at The Palms Hotel, we are glad to hear that you enjoyed your stay. We look forward to seeing you again soon :)

Thank you for sharing your feedback with us, and we sincerely apologize for the challenges you experienced during your recent stay. Your comments are invaluable to us as we continuously strive to improve our guest experience.We are deeply sorry for the inconvenience caused by the malfunctioning AC during your stay. Please know that this is not indicative of the level of service we aim to provide. We understand the discomfort you must have felt, especially given the warm weather conditions. Regrettably, due to unforeseen circumstances affecting multiple rooms, we were unable to immediately rectify the issue as promptly as we would have liked. We recognize that this impacted your overall experience, and for this, we sincerely apologize.In an attempt to address the inconvenience, we have added compensation to your reservation. However, we regret any difficulty you encountered in communication as we attempted to reach out to you. We understand the importance of timely and effective communication and will address this internally to ensure a smoother process in the future.Regarding the noise disturbances and room size concerns, we regret any inconvenience caused. We understand the importance of a peaceful and comfortable environment for our guests, and we will take your feedback into consideration for future improvements. Additionally, we apologize for any inconvenience caused by the ongoing renovations and uneven flooring. Please rest assured that we are actively working to minimize disruptions during these upgrades.We appreciate your acknowledgment of our dedicated housekeeping team and friendly bartender. Your compliments will be shared with them as they take pride in providing exceptional service to our guests.While our property may have a motel feel, we strive to offer comfortable and convenient accommodations to all our guests. We apologize if this did not meet your expectations.We genuinely regret any disappointment you experienced and apologize for falling short of providing you with a satisfactory stay. We hope you will consider giving us another opportunity to exceed your expectations in the future.

Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay in Room 101A. Your comments regarding the size of the room, the condition of the mattress, and the issues with the toilet and AC are concerning, and we will address them promptly with our maintenance team to ensure that these issues are resolved.We strive to provide comfortable and enjoyable accommodations for all our guests, and we regret that we fell short of meeting your expectations in this instance. Your feedback is invaluable to us as we continually work to improve the quality of our accommodations and services.If you ever decide to stay with us again, we would be more than happy to assist you in selecting a different room that better meets your needs and preferences. Please feel free to reach out to us directly if you have any further concerns or if there's anything else we can do to enhance your experience

Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced regarding the availability of sausage during breakfast and for any disorganization you encountered at the buffet area. Your comments are valuable to us, and we will address these concerns with our team to ensure a better experience for our guests in the future.Regarding pricing, we aim to provide competitive rates for the quality and services we offer. However, we understand that perceptions of value can vary, and we appreciate your input on this matter. Please note that our rates are based on the market at the time of booking.We hope that despite these issues, you were able to enjoy your overall stay with us, and we would be grateful for another opportunity to host you in the future and provide an even better experience. If there's anything else you would like to share or discuss, please feel free to reach out to us directly.

Thank you, Dawn, for your review and for choosing to stay with us! We're thrilled to hear that you enjoyed our property's charm and cleanliness, as well as its convenient location near downtown. We strive to provide our guests with a comfortable and pleasant experience, and we're glad to hear that we met your expectations. If you have any suggestions for how we can further improve, please feel free to let us know. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

Thank you for staying with us at The Palms Hotel, we are glad to hear that you enjoyed your stay. We look forward to seeing you again soon :)

Thank you for staying with us at The Palms Hotel, we are glad to hear that you enjoyed your stay. We look forward to seeing you again soon :)

Thank you, Doreen, for your review and for choosing to stay at our hotel! We're delighted to hear that you found our facility beautiful and clean. We apologize if the coffee in your room did not meet your expectations. We'll certainly take your feedback into consideration as we strive to improve our guests' experience. If there's anything else we can do to enhance your stay next time, please don't hesitate to let us know. We hope to welcome you back soon for another pleasant stay!

Thank you, Deanna, for your fantastic review! We're thrilled to hear that you enjoyed the peaceful atmosphere and amenities at The Palms Hotel, including our swimming pool and breakfast offerings. While we're located away from the bustling Duval Street, we're pleased to hear that you found our location still convenient and walkable. We hope to have the pleasure of welcoming you back for another quiet and enjoyable stay in the future! If there's anything else we can do to enhance your experience next time, please feel free to let us know.

Thank you for your wonderful review, Beatrice! We're delighted to hear that you and your family loved your stay at The Palms Hotel. We appreciate your suggestion regarding handrails for accessibility, and we'll certainly take this into consideration for future improvements to our property. Ensuring that all our guests feel comfortable and accommodated is a top priority for us. We look forward to welcoming you back in the future and providing you with another enjoyable stay. If you have any further suggestions or requests, please don't hesitate to let us know.

Thank you for your detailed review, Aymara. We're thrilled to hear that you appreciated the charm of our hotel and found our staff to be wonderful. We take great pride in maintaining our property, including the saltwater pool, to ensure a pleasant stay for our guests. Your feedback regarding the size of the rooms, bathrooms, and accessibility features is duly noted, and we appreciate your understanding. While we regret any inconvenience caused by the limited parking and distance from some sightseeing areas, we're glad to hear that you found the neighborhood safe and charming. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

Thank you for your feedback, Kristin. We're delighted to hear that Victor and the rest of our staff provided you with a welcoming and helpful experience during check-in. We apologize for any inconvenience caused by the condition of the pool. Rest assured, we take cleanliness seriously, and we will address this issue promptly to ensure a better experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future.

Thank you for staying with us at The Palms Hotel, we are glad to hear that you enjoyed your stay. We look forward to seeing you again soon :)

Thank you for staying with us at The Palms Hotel, we are glad to hear that you enjoyed your stay. We look forward to seeing you again soon :)

Thank you for staying with us at The Palms Hotel, we are glad to hear that you enjoyed your stay. We look forward to seeing you again soon :)

Thank you for staying with us at The Palms Hotel, we are glad to hear that you enjoyed your stay. We look forward to seeing you again soon :)

Thank you for staying with us at The Palms Hotel, we are glad to hear that you enjoyed your stay. We look forward to seeing you again soon :)

Thank you for staying with us at The Palms Hotel, we are glad to hear that you enjoyed your stay. We look forward to seeing you again soon :)