Ratings based on 348 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Heswall

Convenient hotel, handy for town.

Posted 17-Aug-2015
Pros: The convenience, handy to visit my Daughter.
Cons: The morning fruit juices, just coloured water and the coffee is no better. For a large chain of hotels this needs improving.
Location: Kent museum.
Good hotel, spoilt by dreadful fruit juices, just coloured water. The coffee is no better. We have been staying here for over 10 years as it is the closest to my Daughter's, and it has not improved in all that time. Ellen in charge of restaurant is lovely, pity about the above. Also I wish they had a reward system for frequent visitors to the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel

Posted 11-Aug-2015
would definitely recommend this hotel. friendly staff and very helpful Fantastic facility,and amazing food. I would definitely say there again
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Aug-2015
Cons: Better ventilation and much less heat.
Hotel was extremely hot and this was not because of the weather. I have been told this is a feature of this group. Was disturbed a couple of nights by late night revelers. Not the hotel's fault but staff could have told them to tone it down a bit.
5 out of 5
Recommended
for Everyone
by A verified traveller from notts

Everything under one roof

Posted 31-Jul-2015
Pros: breakfast, big tv, iron, leisure complex, pub grub
Cons: choice of tv channels
Location: ideal for maidstone
Had two nights here, very friendly staff, large screen tv's, Great leisure complex, good pub, great breakfast choice
3 out of 5
Recommended
for Everyone
by A verified traveller from Hertfordshire

Slightly disappointed

Posted 28-Jul-2015
Pros: Vicinity to Mote Park and the motorway. Good parking facilities.
Cons: The reception staff didn't seem to know much about the local area, i.e. buses, etc,. Not as helpful as they could have been.
We booked this hotel as it was close to Mote Park for the festival we were attending. We didn't use many of the facilities but there is a gym, bar and restaurant. However, for the price we paid for the Saturday night we expected a little more - this hotel is very similar to the standard of a Premier Inn. Basic toiletries - very disappointing.
4 out of 5
Recommended
for Everyone
by A verified traveller from Hampshire

ideal location for site seeing in kent

Posted 13-Jul-2015
Pros: great that there was good size pool that we used at the end of the day.
Location: Visit Rochester and walk around the towns historic sites and browse in the idividual shops in the high street. Historic dockyards are a must.
ideal location for site seeing in kent as can get to places easily as the hotel is just off the motorway. Room size good but can become very hot in warm weather - thank goodness they provide a fan.
4 out of 5
Recommended
for Everyone
by A verified traveller from dn171dj

visiting family

Posted 07-Jul-2015
Pros: Most things
Cons: Tv's
Location: Good location, some nice villages and pubs to visit
Excellent hotel good food, good room staff welcoming, fantastic breakfast options
2 out of 5
by A verified traveller

Very poor for a village hotel

Posted 02-Jul-2015
This hotel is in dire need of renovation. Black sticky tape is used to join carpet together in corridors, rooms look tired and severely lacking TLC. One of my biggest disappointments was the breakfast. The scrambled egg was dark grey/black in places and solid in texture the rest of the food seemed to have left out for a while as it was awful. I stuck with the fruit in the end. The service by the reception staff was poor from the word go. The only saving grace was the bar staff, three girls who were very good and attentive to the customers. All in all i have to visit this area on business quite a lot going forward and i will not be staying at The Village hotel, Maidstone again
4 out of 5
Recommended
for Business Travellers
by A verified traveller

excellent

Posted 27-May-2015 on Hotels
Excellent
5 out of 5
Recommended
for Couples
by Kim from thurrock, Essex

review

Posted 21-May-2015 on Hotels
A birthday treat for other half. Location was perfect for Ridgeway tour at Leeds Castle. Hotel pool and spa area was perfect. Staff were excellent and nothing too much trouble. Breakfast was of a very high standard. Will definitely stay here again.