Ratings based on 558 Verified Reviews

4.0 out of 5
80% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from West Sussex

Very modern hotel

Posted 08-May-2017
Pros: Lots of room
Cons: The cleaning was not fantastic
We stayed for one night on Saturday 6th May 2017. Very impressed with the amount of room and space of the facilities. Very modern feel to the room which was spacious and had everything we needed. Good parking and reasonable prices.
5 out of 5
Recommended
for Everyone
by A verified traveller from kent

Brilliant hotel

Posted 07-May-2017
Great hotel, comfy, clean, brilliant staff and facilities. Only downside the jacuzzi wasn't working but will definitely be back.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kent, England

Nice hotel in a quite setting.

Posted 06-May-2017
Loved my stay at the village hotel Maidstone. Very helpful & modern reception. Check-in done at ease. Loved the room I stayed. Shower facilities was great. Food was great too at the pub & restaurant as well. I would recommend this hotel & give 10 out of 10. Thank you. Ash
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location

Posted 03-May-2017
Pros: Location, décor, peaceful, Dyson fan-brilliant- and superb price.
Cons: Not sure about the room temperature for me- I'll check it again on our next trip this month
Excellently placed hotel for touring etc, and whilst just off the M20 there is no traffic noise- excellent construction! Loved the hotel décor and the bedroom itself was eye-catching, a big room , really comfortable bed, great design touches,super shower and only downside is I found the room too warm, but my partner had no problems....women! Bar is well placed and ideal if you like TV sport. Top of all is the price which was way out best in the area and we'll definitely stay here on our next trip down later this month.
3 out of 5
by A verified traveller from Bexley

served its purpose

Posted 24-Apr-2017
Pros: the room facilities
Cons: maintenance of rooms could be improved
Stayed for 1 night on a Saturday and as the title says, it served it's purpose, bed was comfortable and the room facilities were ok, television, kettle etc but the room needs a good clean, the edge of carpet didn't look like it had been vacuumed for a while and there was a layer of dust on skirting boards, and the shower heads need a good descale. We used the bar for a snack and the food was good and staff helpful. Breakfast was disappointing as eggs were all dried up on the self service trays
4 out of 5
Recommended
for Everyone
by A verified traveller from w

Near to motorway and town

Posted 10-Apr-2017
Very nice , ate in the pub within, which was fine though a bit noisy with the football on all over the place
5 out of 5
Recommended
for Everyone
by A verified traveller from Yorkshire UK

Quality hotel with excellent facilities.

Posted 02-Apr-2017
Excellent service and facilities, could not fault in any way.
5 out of 5
Recommended
for Everyone
by A verified traveller from walderslade

We had a great time

Posted 19-Mar-2017
We had a brilliant time, nice pub and food, swimming pool excellent will definitely be returning couldn't fault it
3 out of 5
by Connor

Bar Staff Terrible

Posted 28-Feb-2017 on Hotels
I like the village hotels generally the vibe and the feel is something that appeals. However this stay was ruined by some particularly poor service from the bar staff. When asked what white wine was available the reply was what wine do you like? I said Pinot, "oh that's expensive was the reply. My colleague asked what red wines have you got? All those you can see was the reply !!! We were then told the bar was closing so please take your drink to the foyer and because we were trying to watch the last few minutes of some football highlights, and didn't move instantly they switched the TV we were watching off, I don't complain for the sake of it, but really bar staff need to wake up and realise they are in the service industry
5 out of 5
by A verified traveller

Another great hotel

Posted 27-Feb-2017 on Hotels
i love the Village hotel chain. the rooms are always great especially the club rooms and for me the connection with the gym is brilliant. always try and stay at a village if there is one near by