Ratings based on 397 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Co Durham

Good Hotel just off M20

Posted 19-Jan-2016
Overnight stay on way to ferry. Smart place with bar restaurant & gym, tho gym extra. Room fine, well equipped tho no minibar.Free parking.
5 out of 5
Recommended
for Everyone
by A verified traveller from saffron walden

Nice hotel close to Leeds castle

Posted 17-Nov-2015
Pros: Good size room plenty of room about the hotel
Cons: Room very hot could do with air con
Location: Leeds castle was great Maidstone was good shopping and good restaurant 😄
Great stay restaurant was good nice pub and good breakfast
4 out of 5
Recommended
for Families
by Jan from March Cambridgeshire

Appreciation of the Staff.

Posted 02-Nov-2015 on Hotels
I had a very enjoyable stay all the staff were very polite and helpful especially Genaro who is the restaurant manager and the receptionist who was working on Thursday evening. I needed to stay an extra night and the two people above were extremely helpful which made my stay much more relaxing under the circumstances as I had two members of my family taken ill recently and were both in hospital one in Medway and one in Canterbury. Please pass my sincere thanks to the staff.
3 out of 5
Recommended
for Families
by A verified traveller

Comfortable rooms - but poor restaurant

Posted 31-Oct-2015 on Hotels
Standards in the restaurant were poor. It took an hour and 20 minutes to get children's meals of fish fingers and pizza, the latter being burned when we received it. Gym and pool facilities are great - but there is a charge for those who don't book direct with the hotel.
5 out of 5
Recommended
for Couples
by Darren

Posted 31-Oct-2015 on Hotels
Great hotel for price and recommend paying extra for breakfast
4 out of 5
Recommended
for Families
by A verified traveller

Posted 10-Oct-2015 on Hotels
The rooms were comfortable, staff were friendly, maybe an extra sign need at entrance.
5 out of 5
Recommended
for Couples
by Ashley from Sittingbourne

Posted 30-Sep-2015 on Hotels
Very relaxing,would use again. Hotels.com said our rom was superior overlooking courtyard,this was not the case and hotel could not upgrade us as these rooms are booked out months in advance,slightly disappointed on this issue.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 27-Sep-2015 on Hotels
Staff in Verve grill could not have been more helpful. Would never upgrade to upper deck again. Bathroom tired looking. Not enough sockets
5 out of 5
Recommended
by serenamarie from London

excellent stay!

Posted 20-Sep-2015 on Hotels
Very good and will be back
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 20-Sep-2015 on Hotels