Ratings based on 473 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Klacht over hotel

Posted 26-Aug-2016
Pros: Prettig personeel mooie ligging
Cons: Geluidsisolatie
Sommige kamers liggen naast een aanpandige locatie, veel overlast s'nachts hier wordt airco, water en verwarming geregeld.
4out of 5
by A verified traveller

Lovely place to celebrate our wedding anniversa

Posted 03-Aug-2016
Pros: Nice
We had a lovely couple of days on the way to the car ferry
4out of 5
by A verified traveller from Alexandria, Virginia USA

Nice hotel close to pedestrianized Canterbury

Posted 17-Jul-2016
PROs: Great location near the pedestrianized historic center of Canterbury - helpful staff - great English breakfast - comfortable beds - clean - sufficient parking CONs: hotel serves breakfast but has no restaurant - few places in bathroom to hang anything up (a common hotel failing)
5out of 5
by A verified traveller from Washington DC

Nice hotel conveniently located

Posted 17-Jul-2016
Pros: Closeness to sightseeing.
Location: Make sure to explore the central street in Canterbury.
The hotel offers a great stay in a convenient location to most sightseeing sights in the city.
5out of 5
by A verified traveller

At Road's End to Canterbury, Stay a Falstaff Hotel

Posted 06-Jul-2016
Pros: It is an easy walk to anywhere a visitor to Canterbury would want to go.
Cons: Nothing!
Location: It's Canterbury, be a pilgrim.
Great location. Superb breakfasts and service. Two word of advice: Stay here!
4out of 5
by A verified traveller

Posted 26-Jun-2016
Das Hotel ist schön zentral gelegen. Wir konnten alles zu Fuß erlaufen. Großer Pluspunkt ist der hoteleigene Parkplatz , wenn man mit dem Auto anreist. Das Personal ist zuvorkommend und das Frühstück war vielfältig.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Jun-2016 on Hotels
3out of 5
by U Karen from Huddersfield

Mixed feelings

Posted 23-Jun-2016 on Hotels
Excellent reception,,lounge, bar areas and outside terrace. Rooms nowhere near as good. Appreciate it is an old hotel but our room was not the best experience apart from a very comfortable bed and bedding. Old fashioned sliding double glazing with rusty windows. Very old fan sort of heater/cooler (not sure what it was) which was in need of replacement. We found a desk fan in the wardrobe (creaky) and this helped a bit to keep the warm air circulating so we were hot all the time. Opened the window the second night and had virtually no sleep as all the drunks of Canterbury went past. Once couple stayed on the pavement outside our room arguing for around 10 minutes - swearing and shouting!! Bathroom in severe urgent need of renovation. Could not manage even a warm shower as so difficult to adjust the hot and cold (very little hot water came out). Bath had chips in it. Toilet made a very loud noise after each flush. We were there to go to a wedding at Swarling Manor so it served the purpose. Drinks very expensive also. Well located I suppose for central Canterbury and there was enough parking at the back which was free.
5out of 5
by Lynne from West Sussex

Lovely hotel and great value for money.

Posted 21-Jun-2016 on Hotels
Overall, we thought the Falstaff an excellent hotel but the missing toilet brush was odd and the only thing I would suggest is replacing the paper napkins at breakfast for linen ones, The paper ones felt cheap when considering the overall impression that the hotel gives its customers. This may be picky, but I work in a similar industry and these are things that we would identify with.
5out of 5
by michelle

This traveller left a rating score only Posted 20-Jun-2016 on Hotels