Ratings based on 411 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Winnipeg, MB

Functional hotel.

Posted 21-Nov-2015
Pros: Price.
Cons: Soundproofing. Accuracy of reservations.
Location: Convenient location off road. Went for a lovely walk up the Dover cliffs & saw the outside of the Dover Castle (was closed during the week in winter).
Stayed here overnight after visiting tourist sites in the southeast of England. Price was reasonable, but I guess you get what you pay for. Walls were paper-thin - could follow the programs of TV's playing in adjacent rooms, hear conversations, etc. Also, we had booked a king room but only received a double. Did not complain as we were tired and unsure at the time what we had booked, so I do not know how they would have responded.
Comment from Hotel Management
25-Nov-2015 by Neil, Hotel Management
Dear Susan Thank you for your review and the constructive comments therein. I take onboard your comments regarding the noise aspect and this is something that is being rectified as part of the ongoing refurbishment. I hope we will see you again in the future so you can ejoy the improvements we have made and also see Dover Castle when it's open ! Kindest regards Neil
3 out of 5
by A verified traveller

Looking a bit shabby

Posted 18-Nov-2015
We booked at the last minute and got a good deal, however it definitely felt like we got the last leftovers at the hotel. The room smelled of damp, was dirty and the blanket we were given to cover the thin summer duvet (in mid-November) was badly stained. When we asked for another blanket we were told the because the hotel was fully booked, there were no more blankets. After a strained conversation with housekeeping, we did manage to get hold of to more duvets.
4 out of 5
for Everyone
by A verified traveller

Posted 25-Oct-2015
Pros: Nette zuvorkommende Bedienung an der Rezeption.
Cons: Die Ausschilderung an der Hauptstraße ist schwer zu erkennen, weil rechts in Straßenmitte (zweispurige Hauptstraße).
Kurze Übernachtung, um Fähre nach Frankreich früh zu bekommen.
4 out of 5
for Everyone
by A verified traveller

pratique pour être prêt à l'heure pour le bateau!

Posted 21-Oct-2015
Pros: le service restaurant et café COSTA dans l’hôtel, l'accueil du personnel, le petit déj
Cons: la salle de bain à rajeunir et la propreté
Location: vieux port industriel, mais stationnement facile, le fish and chips dans un PUB est excellent!
un petit kwak en arrivant avec une fuite dans la salle de bain, on l'a signalé, ils nous ont changé de chambre à l'identique. la propreté est un peu limite, on a retrouvé des cheveux dans le lit et des choses sous le lit : une étiquette de vêtement et une pièce d'une livres! Heureusement qu'on trouve de l'argent ;-). par contre, la baignoire ne donne pas envie de prendre un bain chambre grande est bien équipée. le restaurant est correct quoi qu'un peu cher et le petit dèj est vraiment sympa avec buffet à l'anglaise.
4 out of 5
for Everyone
by A verified traveller from Créteil

hôtel proche du port

Posted 05-Oct-2015
Pros: la proximité du port de Douvres
Cons: avoir une ou deux chaînes de télé en français
Location: le château de Douvres et proximité de Canterburry
chambres donnant à l'arrière un peu bruyantes( passage de chariots à proximité des fenêtres)
4 out of 5
for Everyone
by A verified traveller from uk

Very convenient to main roads

Posted 13-Sep-2015
Very satisfactory hotel. Was just there for under 12 hours
5 out of 5
for Everyone
by A verified traveller from North Wales

Great star.

Posted 08-Sep-2015
Pros: Rooms,
Location: Great for the ferry.
Restaurant staff were exceptional food was really good, waitress went above and beyond.
3 out of 5
for Couples
by A verified traveller from Leicester

Close to port of Dover.

Posted 03-Sep-2015
Pros: Location and restaurant.
Location: Convenient for port.
Room very small more like a lodge than an hotel.
4 out of 5
for Everyone
by A verified traveller from Rotterdam

Leuk uitstapje

Posted 31-Aug-2015
Super leuk uitstapje gehad in Dover. Dover downtown is klein maar wel heel leuk. Een echte aanrader
4 out of 5
for Families
by A verified traveller

Posted 24-Aug-2015 on Hotels
Net hotel.