Ratings based on 479 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Staff

Posted 01-Feb-2016
They were very friendly and helpful. Food was good value - reasonably priced and tasted good.
4 out of 5
Recommended
for Everyone
by A verified traveller from eastbourne

Stay

Posted 18-Jan-2016
Warm room clean good breakfast Friendly welcome free parking in quite area
4 out of 5
Recommended
for Everyone
by A verified traveller from bristol

Posted 15-Jan-2016
Warm room friendly staff close to port Free parking
3 out of 5
Recommended
for Everyone
by A verified traveller

gut für Zwischenhalt

Posted 07-Jan-2016
Nach einer langen Reise durch ganz England ein guter Stopp, bevor man am nächsten Tag auf die Fähre muss. Ein Frühstückspaket für ganz frühe Abreisende wäre ideal. Wir kommen aber wieder.
4 out of 5
Recommended
for Everyone
by A verified traveller from Tamworth

Worked well for us as it was close to family

Posted 06-Jan-2016
Generally a good stay, both restaurant and room service meals good. Worried that one of the table lamp cables was loose wired. Would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller from dorset

Stay

Posted 05-Jan-2016
Pros: Mostly everything
Cons: Better Windows double glazed as Windows wet. also odd pictures on wall
Location: The sea. castle
Clean room friendly welcome warm room constant heating very good quite room
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Jan-2016
Comfortable, Pity about th 3am (false) fire alarm
4 out of 5
Recommended
for Everyone
by A verified traveller

Fire alarm in the middle of the night

Posted 31-Dec-2015
Pros: Friendly staff especially in the restaurant where they recognized us from last year.
Cons: Fire alarm response really need reviewing. Guests need to evacuate when the alarm sounds and staff should make sure guests outside,
Location: Canterbury is in easy reach. Dover castle is also nearby.
Although we enjoyed our experience overall and found the staff very friendly the fire alarm going off at half past three on the first night was a shocking wake up. There was a great deal of confusion some guests did not even bother leaving their rooms whilst others shot out semi clothed to stand in the cold. In the end it was a false alarm but there was a strange explanation given as to what set off the alarm. All in all it was a disturbing experience and I was pleased it was not repeated on the next night.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Great Hotel

Posted 30-Dec-2015
Pros: Relaxing, comfortable and friendly
Always a pleasing stay here, great staff and food. Good location for ferries, coastal areas and London
4 out of 5
Recommended
for Everyone
by A verified traveller from Krefeld

Gutes Hotel- ein wenig außerhalb

Posted 26-Dec-2015
Hotel und Zimmer völlig in Ordnung. Das Bad ist sauber aber klein. Das Frühstück ist lecker und gut, allerdings hätte ich für diesen Preis (fast 14£ pro Person) eine umfangreichere Auswahl erwartet. Alles in Allem: gutes Hotel für den Kurzurlaub