Ratings based on 134 Verified Reviews

4.0 out of 5
67% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller from Eastbourne

Posted 24-Feb-2017
Pros: Evening receptionist was lovely as was the young bar man
Cons: All the above
Location: Disappointed luckily only spent the night as it's surrounded by secondary schools
Breakfast was very disappointing served on stone cold plates, if you like your fried eggs barely cooked you'll love them. Rooms were dusty & bedline in my opinion needed airing And as for the bed the floor would've been more comfortable Main light didn't work.
1out of 5
by A verified traveller

there was nothing that worked in the room

Posted 20-Jan-2017
TV not working . desk lamp not working. radiator was boiling and would not cool down even when turning tap to cold. sink was 95% blocked so would fill up every time using. hand held shower did not work. wifi in bedroom did not work even though free wifi was to be included . All this in room 12. Told staff straight away about some of the things but they said no spare room which was hard to believe as the hotel was not teeming with people.
4out of 5
Recommended
for Business Travellers
by A verified traveller from London

Posted 16-Dec-2016
Location: The hotel is a bit tucked away in the college campus, and hard to find at night! But a lovely building when found.
Quiet, comfortable and clean, with a decent bed. Just what was required.
5out of 5
by A verified traveller from BSE

value for money

Posted 23-Nov-2016 on Hotels
great nights sleep
5out of 5
by A verified traveller

Great hotel

Posted 20-Nov-2016 on Hotels
The staff were very welcoming & polite , it was our anniversary & they even brought a glass of prosecco to the room , which was lovely , great hotel for location & stay for retail outlet , would definitely stay again & recommend , breakfast was lovely with great choice as well , , well done to all the staff ⭐️⭐️⭐️⭐️
4out of 5
Recommended
for Business Travellers
by A verified traveller

Business trip

Posted 18-Nov-2016
Pros: Very friendly and helpful staff, room was clean and shower excellent
Cons: Mattress quality. TV Quality had issues wit my remote, so did my business friend in his room.
Location: Near Maidstone City centre and good for surrounding areas. We used the Buenos Aires Argentinan Steak House - very good
Used this as a base for a business trip to Maidstone. great value for money, I paid £52 per room inc breakfast.
5out of 5
by A verified traveller

Good Value for Money

Posted 13-Oct-2016 on Hotels
Lovely comfortable bed and nice shower, staff very friendly and good choice for breakfast
5out of 5
by A verified traveller

This traveller left a rating score only Posted 03-Oct-2016 on Hotels
3out of 5
by A verified traveller

Convienient for the west of Maidstone.

Posted 03-Oct-2016 on Hotels
The rooms were basic but comfortable and clean. No hairdryer or iron in the rooms. The hotel is set up primarily as a conference/training centre with a few rooms, it was quiet when I stayed but can imagine that it may get noisy with large parties of delegates. WiFi was good and a surprisingly wide variety of Pokémon (Go) spawn in the grounds. Location was convenient for the A20. It took about half hour to walk into town which has some nice historic spots and places to eat, but traffic is very busy.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Sep-2016 on Hotels