Check in was easy. We had free wifi. Room was clean, but sink drain was blocked. It was looked at pretty soon after reporting it but was not fixed, so had to report it again later that day and it was fixed the next day. We were offered a room replacement but we did not think that was necessary.
The breakfast is abundant, very varied and it was lovely to fill up for the day ahead.
Overall the stay was excellent value for money.
Comment from Hotel Management
01-Mar-2017 by Jess Pollard, PA to Leonardo Gagliano, GM, Hotel Management
Thank you for your review, I am pleased that overall you had an enjoyable stay with us and found the public areas comfortable and the service and food in the restaurant were very good.
I am sorry for the issues that occurred during your stay, particularly with the blocked sink. Please be assured that we do try our best to ensure that anything reported is fixed immediately and I am sorry that this was not the case.
Thank you for bringing these matters to our attention and we look forward to welcoming you back in the future.