Ratings based on 905 Verified Reviews

3.9 out of 5
78% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from East Yorkshire

Good location

Posted 13-Apr-2018
Hotel was in good location but was disappointed that for a Hilton hotel, it could have done with some tlc in the bedrooms which were bit outdated although clean.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Nice hotel lovely staff

Posted 05-Apr-2018
Very happy with my stay. Very cordial staff and perfect location for my daily attractions visits.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Lovely hotel with lovely staff

Posted 19-Mar-2018
This was a great hotel- staff were very friendly and exceptionally helpful. I would highly recommend staying here. The gym was great with plenty of equipment. We were in the area for a meeting and the sauna and pool were much needed, only downside was that it was packed with children who were running around and screaming so loud you could barely think straight. Breakfast was great. Would highly recommend overall if you’re in the area.
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Room service

Posted 08-Mar-2018
The foods for The room service is not the best. Everything seem to be over cook.
4 out of 5
Recommended
for Everyone
by A verified traveller from oldham

Ok for what we required

Posted 22-Feb-2018
Pros: Quite close to were we needed to be
Cons: Little bit of upgrading
Location: We were visiting family so ideal for us
Ok could benefit from a little face lift just looking a bit tired in places
4 out of 5
Recommended
for Everyone
by A verified traveller from kent

Nice and close to Bluewater

Posted 18-Feb-2018
The swimming pool and sauna was amazing and the food was really nice
5 out of 5
Recommended
for Everyone
by A verified traveller

Stopover

Posted 11-Feb-2018
Ideal place for stopping on route to either north or south, as you are already at the bridge and would possibly miss the traffic holdups.
3 out of 5
Recommended
for Everyone
by A verified traveller

DIDNOT LISTEN!

Posted 29-Jan-2018
Pros: Large room
Cons: Staff Training
Curt lady at reception - didn't listen when advised didn't need car park space because we got billed the next day. Also rang reception from our room and requested toothpaste and decaf green tea - were told would be sent up to room but never came!
4 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Clean hotel

Posted 28-Jan-2018
I had a pleasant time at the hotel. My only issue was regarding the location of my room. I requested city view. I got parking lot view on the first floor.
3 out of 5
by A verified traveller from suffolk

Reasonable standard hotel with good gym facilities

Posted 24-Jan-2018
My only complaint about this hotel was the quality of the food. My £18 burger was pretty poor, and whilst I cannot be sure it was down to the burger, it was seen again in the middle of the night.