Ratings based on 1,095 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
60% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from Australia

A time warped a hotel

Posted 17-Oct-2016
Pros: It was a 10 minute walk to town and the aminties
Cons: I would say about everything
Location: It was close enough walk to town
The breakfast was disgusting ,over cooked mess, the room clean enough but towels so very thin,the smoke alarm went off most nights and nearly always in the middle of the night which I was told by staff it was someone smoking in there rooms . Entertainment was something from the 70s. Not much customer service or friendly smile from staff but that's because they were under pressure . Overhaul I would not recommend this Hotel at all
3out of 5
by A verified traveller from Wales

Rooms and staff

Posted 17-Oct-2016
Pros: See above
Cons: See above
Location: Nice view of the Channel in the early morning
No noise insulation in rooms. We could hear EVERYTHING. Showers VERY noisy. Some staff very rude others very professional. Food was quite good as was the music. Carpets in rooms very dirty. Not given a few minutes extra to check out and did not expect car parking fee.
3out of 5
by A verified traveller from Geneva

Hotel run down and not great.

Posted 17-Oct-2016
I think this hotel is terribly run down. Okay if clear what star rating it is.
4out of 5
by A verified traveller

Nice Hotel

Posted 16-Sep-2016
Pros: Friendly Staff, Convenient location
Only stayed for 1 night as a stopover so didn't use all the facilities.
2out of 5
by A verified traveller

Stop off before Eurotunnel

Posted 05-Sep-2016
Arrived late night Friday. Parking is a lottery. Pub across the road noisy. Lots of drunk people around. Not good when you have a tired family wanting a bit of rest after a long journey. Food options other than the hotel - fish & chip shop across the road, near to pub. Room hot. Window strap restricts ventilation. No A/C. Not the sort of quality expected for £150/night. Holiday Inn/Premier Inn etc. do it much better but chose this hotel due to its location. Next time will get an hour later crossing and stay over further form Folkestone.
5out of 5
by A verified traveller from t

Lovely warm and friendly hotel

Posted 23-Aug-2016
You can see rhis hotel for miles when we arrived here ee were greated wirh a warm and welcoming array of hotel staff so polite and nothing was ever too much trouble . all the staff were welll dressed in clean and identiying uniforms a perfect compliment to the hotel .our stay was the most pleasent the breakfast was delious thank you we shall try and get down again soon.
1out of 5
by A verified traveller from London

Not for the faint hearted

Posted 21-Aug-2016
Room was clean, but in the basement level of the hotel. Imagine a badly run holiday camp from 1970s.... And that would still be better than this!
3out of 5
by A verified traveller from cambridge

Cheap stay very convenient location

Posted 21-Aug-2016
Needs a bit more love and attention, and modernising. We only had a brief stay to catch a ferry. Bed was very clean and comfy..
4out of 5
by A verified traveller from Oxfordshire

Excellent location with great views and parking

Posted 19-Aug-2016
Pros: Excellent location, short walk from harbour, beach, pubs, restaurants and shops. Great full English breakfast too!
Cons: A splash of paint and a new carpet wouldn't hurt, but having said that the old stuff adds character to the building!
Location: Excellent beach, good pubs shops and restaurants 5 minute walk away. One club known locally as the Cheesegrater good for bands and shows.
Visited Folkestone many times, this was my first time in this hotel. Excellent for families - really close to harbour, sea and beach and all the local shops, restaurants and pubs. Friendly staff, rooms cleaned nicely.
3out of 5
by A verified traveller

Posted 13-Aug-2016
Nice and comfortable except no wifi.good value. Parking should be improved.