Ratings based on 964 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
83% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveller from colchester

Very old hotel,needs refurbish

Posted 08-Feb-2016
Our room was stinking of cigarettes. Very old fashioned bathroom, everything needs replacing really. On good note we were having view on the sea.
3 out of 5
Recommended
for Everyone
by A verified traveller

Ok for a stopover! A bit old fashionedi

Posted 01-Feb-2016
I only stayed a night, the room was clean, tidy and comfortable! Although a little tlc could be given to the decor
3 out of 5
by A verified traveller from Völklingen

Für schnell mal ne Nacht zu übernachten ok

Posted 07-Jan-2016
Pros: die Lage
Location: am Wasser, zentral alles schnell erreichbar
Wenn man nach einer langen Autofahrt eine Übernachtung nach der Fähr- oder Zugüberfahrt benötigt, gute Wahl. Hotel ist direkt am Wasser, es bietet aber keine Parkmöglichkeit (es gibt zwar einen Parkplatz am Hotel dieser ist aber ständig hoffnungslos überfüllt wegen dem Lokal das unten in der Lobby ist. Gegenüber ist noch ein geührenpflichtiger Parkplatz. Die Lage ist eigentlich excellent, das Lokal im Hotel auch, jedoch aufgrund der Livemusik und der Party unten die Zimmer nicht ruhig und es ist auch kein Komfort zu erwarten. Sauber ja, aber etwas dürftig. Kein Internet im Zimmer, Fernsehen beschränkt sich auf 5-6 Programme.
4 out of 5
Recommended
for Everyone
by A verified traveller from sw london

Right on the habour

Posted 05-Jan-2016
Pros: great breakfast to set you up for the day.
Cons: some lifts often not working
Location: folkestone harbour is one min away for all your seafood and theres a sandy beach only five mins walk..
very good time late bar with live music. also a good restuarant.
3 out of 5
by A verified traveller from West Sussex, England

Inexpensive party venue

Posted 23-Nov-2015
Pros: Location
Cons: Further upgrading. Staff training.
Location: Overlooking the harbour, close to the Old High Street currently undergoing major restoration. Go to France on the ferry or through the tunnel.
A vast hotel catering mainly for coach loads of visitors on short breaks with entertainment and function rooms for full on partying. Trips across The Channel to France are possible direct from the hotel. It's not the Ritz and neither are the prices and facilities. Rooms have been made over but still are somewhat dated and could be improved still further. Cleanliness was first class in the room but the room door locks are still 'old fashioned' key locks which lack the security aspect of more modern systems. The old adage 'that you get what you pay for' certainly applies. I quite liked the Victorian Restaurant breakfast buffet apart from the tea and coffee which could be improved. As in all places staff can vary and with a few exceptions lacked motivation. The most unusual aspect of the hotel is the 10am checkout unless you pay £10 to extend it by 2 hours! Would I stay again- yes as I know what to expect.
4 out of 5
Recommended
for Everyone
by A verified traveller from HIGH WYCOMBE

MY STAY WAS VERY PLEASANT

Posted 12-Nov-2015
Pros: IT WAS OVER LOOKING THE HARBOUR AND WAS CENTRAL FOR MOST THINGS
Cons: A LITTLE REFURBISHING COULD HELP
Location: IT WAS CENTRAL FOR MOST THINGS INCLUDING FERRIES AND CHANNEL TUNNEL
THE HOTEL WAS NICE AND WARM AND THE STAFF WERE FRIENDLY, THE FOOD WAS GOOD AND THE DRINKS WERE CHEAPER, THE HOTEL LOOKS A BIT DATED BUT EVERYTHING IS STILL IN WORKING ORDER BUT COULD DO WITH A LITTLE TLC.
1 out of 5
Recommended
for Couples
by mary from Scotland

DUMP!!

Posted 08-Nov-2015 on Hotels
This hotel is 1 of 2 hotels that I've stayed at that rate so poorly. ..it was a dump, in a dump area. TG it was just an over night!
3 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 05-Nov-2015 on Hotels
3 out of 5
Recommended
for Families
by Gary from Machynlleth

Good value for money but outdated

Posted 04-Nov-2015 on Hotels
Good value for money but didn't feel safe leaving car in car park. We overheard somebody complaining at check-in that their car had been stolen and was there cctv and being told no. The car park underground (only spaces available) looked very run down and we noticed somebody who appeared to be tampering with a car in the upstairs car park who moved on when we passed. The hotel seems generally out dated and a bit tatty. The room was also too hot even though cool outside and there didn't seem to be anyway to turn down the heat. On good point the room was large and well furnished and ours was clean although my daughter who had her own room reported some cleanliness issues.
4 out of 5
Recommended
for Getaway With Friends
by Roger from Burnham

What it says on the tin

Posted 02-Nov-2015 on Hotels
Clean, comfortable and at £25 for a double room a bargain. It's not 5 star, nor does it claim to be. It's basic but that's fine for the money.