Ratings based on 1,162 Verified Reviews

3.1 out of 5
61% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Cheshire

Weekend Away with Family

Posted 13-Jan-2017
Stayed for 2 nights with the grandchildren. They loved it and want to stay longer next time. Food was good and inexpensive. Great place to stay as near Beach and Harbour
5out of 5
Recommended
for Everyone
by A verified traveller from uk

Excellent xmas stay

Posted 29-Dec-2016
A1 food great gifts in room staff excellent rooms comfterable and verycleanbestchristmas stay
5out of 5
Recommended
for Everyone
by A verified traveller from UK

First Christmas away in 12yrs

Posted 29-Dec-2016
Pros: Clean rooms good entertainment all at a good price.
Cons: One of the lifts was out of action which caused chaos. A group of Irish people ruined the bingo with their kids shouting out "BINGO" all the time.
Location: We stayed in the hotel except for Christmas day when we went for a walk around the harbour.
My mother always stayed with us at Christmas since my dad died 12yrs ago. She died in September & we didn't want to be in my house this Christmas . We had a good stay with you previously and decided to spend Christmas at the burstin.It was an excellent break,apart from the Christmas dinner. On our previous stay,we were surprised to be offered an early Christmas dinner (I believe this was in October). What a fantastic dinner & approx £15-£16 for both of us. The dinner on Christmas day was nowhere near as good & cost £75 for two us. I was going to book an extra night at the Burstin but, unfortunately, that unexpected expense put a block on it as I'm disabled & on benefits. They told us that no bar food was sold on Christmas day so the restaurant was the only place available. I would stay at the Burstin again but, it won't be over the Christmas period I'm afraid.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Dec-2016
lovely hotel beds comfortable bathroom nice size,cleaned every day instant hot water and radiater.all round a great stay. thankyou chris and shirley mills
4out of 5
Recommended
for Everyone
by A verified traveller

Excellent value for money

Posted 09-Nov-2016
Staff were all very friendly and helpful. Room was clean and tidy. Buffet breakfast was excellent. Entertainment was fun. Bar prices very reasonable and hotel charges exceptionally cheap. We expected very little given previous reviews but we were very pleasantly surprised. Would stay there again.
5out of 5
Recommended
for Everyone
by A verified traveller

Fanastic time

Posted 01-Nov-2016
Location: Loads to do
Had a great time , food was well good had an impressive time, was just a bit disapointed with the price book through you, as we could of got it a lot cheaper, we was told, only negative comment I think
4out of 5
Recommended
for Everyone
by A verified traveller

Very good for the price

Posted 28-Oct-2016
Pros: There was entertainment and facilities, gym/pool at the hotel. Plenty of tea/coffee in room. Water was always hot, good room temperature.
Cons: Nothing
Location: Lots to do nearby. Castles to visit and other towns and coastal paths to investigate
The hotel had everything that you needed. It was inexpensive, clean and the staff were friendly. It was in a good location, overlooking the harbour and easy access to shops and pubs.
4out of 5
Recommended
for Everyone
by A verified traveller

A pleasant stay in this attractive seaside town.

Posted 26-Oct-2016
Pros: This hotel was eXcellent value for a stop en route for France.
Cons: There was nothing I didn't like. All was fine about this hotel.
2out of 5
by A verified traveller from The Midlands

Overcrowded tired hotel

Posted 22-Oct-2016
Pros: The room was quite nice and on both occasions I had a sea view
Cons: The check in was extremely slow, very long queue, only one person at the desk, loads of staff milling around though. The hotel is very large and attracts lots of coach companies, the hotel was extremely crowded. They charge you £3.50 per night to park which I thought was wrong as you are staying in their hotel. If you can avoid this hotel I would, there are plenty of others to choose in the area.
Location: Easy to get across the channel
5out of 5
by A verified traveller

Very clean hotel

Posted 20-Oct-2016 on Hotels
Nice hotel great evening entertainment